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Added 25 mins ago
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Business Area Manager - Vancouver East
BAT
Vancouver, BC
- Full-time
Lead Talent Management including, coaching, career planning, performance management and developing direct reports to become high performing sales professionals, with an emphasis on the Win…
Added 25 mins ago
CH
Hotel Manager
Crash Hotel Squamish
Squamish, BC
- $28 to $32 CAD / hour
- Full-time
Strong employee-relations, customer-service and problem-solving skills
Added 25 mins ago
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Seasonal Retail Sales Associate - Southcentre
Gap
Calgary, AB
- Part-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 41 mins ago
Solutions Engineering Lead, International Upmarket Customers
Toast
Toronto, ON
Build real relationships outside the sales thread. Become the trusted counterpart to the customer's IT lead, head of operations and systems owners, relationships that hold up on their own…
Added 41 mins ago
Senior Solutions Engineer
Toast
Toronto, ON
Build real relationships outside the sales thread. Become the trusted counterpart to the customer's IT lead, head of operations and systems owners, relationships that hold up on their own…
Added 56 mins ago
GE
Buffet Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Confirm with the Line Lead or designated kitchen employee that the order is complete before leaving the service window.
Added 56 mins ago
AH
Combined Laboratory & X-Ray Technologist II
Alberta Health Services
Lacombe, AB
- Part-time
…experience related to quality improvement, conflict resolution and customer service. Extensive experience in use of computer systems, software applications. Experience in performing…
Added 56 mins ago
AH
Planner
Alberta Health Services
Red Deer, AB
- Full-time
…processes and requirements is integral to this position. Strong customer service skills, discretion, and attention to detail are essential, as is an ability to link broader health care and…
Added 56 mins ago
SP
Bilingual Customer Success Manager (French/English)
Salesforce Partner Canada
Montreal, QC
- Full-time
Share best practices for sales and service process optimization, data quality, and customer experience
Added 56 mins ago
GE
Stage Bar Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Confirm with the Line Lead or designated kitchen employee that the order is complete before leaving the service window.
Added 56 mins ago
GE
Sous Chef *12-Month Contract*
Grey Eagle Resort & Casino
Calgary, AB
- Contract
Quality Control: Investigate and resolve any customer complaints about food quality or service. They meet with employees to ensure these situations are prevented in the future. Monitor and…
Added 56 mins ago
LE
Key Account Manager, IT Retail
LG Electronics
Toronto, ON
- Full-time
…combined with our culture of challenge and change, enables us to lead in today’s dynamic…
Added 56 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…Restaurant” as an Indigenous experience for our customers through a ‘customer comes first’ attitude by providing hands-on, timely quality service, exceptional value, and a superior…
Added 56 mins ago
AH
Emergency Communications Officer Team Lead
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
As a Team Lead Emergency Communications Officer, you will be the main contact for front-line Emergency Communication Officers, providing operational support and leadership in accordance…
Added 56 mins ago
BR
Lead, Full Time - Ottawa Tanger
Banana Republic
Ottawa, ON · Kanata, ON
- Full-time
…teach your team and drive behaviors to deliver a best-in-class customer experience.This posting is to fill one…
Added 56 mins ago
GE
Blaze Bar & Grill Server Assistant
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Confirm with the Line Lead or designated kitchen employee that the order is complete before leaving the service window.
Added 56 mins ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Customer service experience and well-developed leadership skills.
Added 1 hour ago
HN
Intermediate Accountant
Hörmann North America
Canada
- Full-time
Lead and support month-end and year-end close processes, ensuring deadlines are met
Added 1 hour ago
Service Manager
Alstom
Montreal, QC
We’re currently recruiting for a Service Manager to oversee Operations & Maintenance service delivery across an assigned region and customer portfolio. You will act as the key customer…
Added 2 hours ago
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Talent and Business Operations Manager, Stores
sephora.com
Halifax, NS
- Full-time
…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
Added 2 hours ago
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Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Rivière-Saint-Jean, QC
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 2 hours ago
NS
Marketing Coordinator
Northern Strands
Saskatoon, SK
- Full-time
Customer service experience is considered an asset
Added 2 hours ago
C
GRC Consultant
Cyberr
Canada
- Full-time
…with their business goals and compliance obligations. You will lead the design and implementation of tailored cybersecurity programs that support operational resilience, regulatory…
Added 2 hours ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 3 hours ago
DB
Business Development Manager/Area Business Manager - Jaipur
Dr. B. Lal Clinical Laboratory
Burlington, ON
- Full-time
Create and present the elevator pitch, tailored solutions, products and proposals that address customer needs and align with service offerings.

Fresh Kitchen + Juice Bar

FOH Team Lead at Fresh on Danforth- Supervisor Experience Required

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English

Original job description

<h3>Location</h3>Fresh on Danforth (320 Danforth Avenue, Toronto, ON M4K 1N8)Since our launch almost 30 years ago, we’ve made it our mission to prove that a plant-based diet can be satisfying, energizing, and undeniably delicious. Every day, our talented and dedicated staff share their passion and positive energy with our community to bring the quality you know and love to our plates.   Being a part of the Fresh team means more than just being an employee, it means becoming part of the Fresh community – a place where you can be authentically you and surround yourself with a team that is welcoming, inclusive and fun.  The FOH Team Lead is in charge of assisting with the overall operations of the front of house to ensure guest satisfaction by providing excellent customer service. The FOH Team Lead is vital in securing processes and procedures to instill efficiency in the front of house and maintaining high team morale with staff development and growth in mind. A FOH Team Lead is expected to be a role model with the ability to complete hands-on tasks to ensure a smooth service and resolve guest escalations. The ideal traits for this position would be a resourceful, process-oriented problem solver, who can communicate clearly while working in a fast-paced environment with great attention to detail and organizational skills.<h3> </h3><h3>What’s In It For You?</h3>Fresh Kitchen + Juice Bar values resilience, accountability, and inclusivity. Our culture of trust allows our employees to find satisfaction in working hard as a fun, diverse team, with ample room to grow. Our employees are motivated by the positive brand and continuous career growth. We offer:<ul><li style="font-weight: 400;">Increased compensation – Paid breaks and tips</li><li>$19-19.50 starting wage while team leading, minimum wage in support roles or serving plus gratuities for both roles</li><li style="font-weight: 400;">Discounted meals during work and outside of work hours, including 20% off at participating Recipe brands and other exclusive retail discounts</li><li style="font-weight: 400;">Employee Health Plan – Available after one month, includes coverage for vision, dental, massage, mental health resources, employee assistance program and more</li><li style="font-weight: 400;">Growth & learning opportunities – Consistent training on various topics to support continuous career development into positions of leadership</li><li style="font-weight: 400;">Casual & inclusive environment – Warm, friendly and welcoming workplace for everyone to be their authentic self</li><li style="font-weight: 400;">Flexible hours </li></ul><h3>What Are We Looking For?</h3> <ul><li style="font-weight: 400;">1+ years of experience in a high volume kitchen or restaurant</li><li style="font-weight: bold;">1+ years of experience with employee management</li><li style="font-weight: 400;">Open and flexible availability, including evenings and weekends</li><li style="font-weight: 400;">Able to complete physically demanding tasks – standing for long periods, lifting 50 lbs, bending and reaching, etc.</li><li style="font-weight: 400;">Quick learner when it comes to technology, software, and kitchen operations</li><li style="font-weight: 400;">Excellent communication skills, organizational skills, and problem-solving skills</li></ul><h3> </h3><h3>Summary of Responsibilities</h3><h3> </h3><ul><li style="font-weight: 400;">Ensures all dishes that are served are to spec and packaged according to packaging guidelines</li><li style="font-weight: 400;">Communicates with GM and AGM about concerns regarding stock levels, workflow, equipment and employee issues</li><li style="font-weight: 400;">Assists the AGM with bar and FOH inventory by accurately counting stock, recording waste, entering inventory data, and reconciling invoices</li><li style="font-weight: 400;">Adheres to company standards in regards to portion sizes, packaging methods, quality standards, kitchen rules, policies and procedures</li><li style="font-weight: 400;">Champions product knowledge to be able to make recommendations and educate guests on the menu, retail usage and Fresh mobile app</li><li style="font-weight: 400;">Maintains an inspection ready restaurant including retail, eat-in and storage areas at all times</li><li style="font-weight: 400;">Acts as a role model for employees by upholding all standards, policies and operating systems</li><li style="font-weight: 400;">Holds FOH staff accountable to all procedures and standards set out by Fresh</li><li style="font-weight: 400;">Completes tasks assigned by the GM and AGM while remaining accountable for the overall shift</li><li style="font-weight: 400;">Attends manager meetings as required and is prepared to participate by actively listening and encourages and includes the opinions of others</li></ul><h3> </h3><h3>Equal Opportunity Employer</h3>Fresh strives to further challenge and disrupt the status quo to become a champion of diversity, inclusion, equity and anti-oppression. We are committed to maximizing the diversity of our organization through inclusive and barrier-free recruitment and work environments. We welcome applicants of all backgrounds and encourage applications from individuals who identify as Indigenous, Black, persons of colour, persons with disabilities, and persons of any sexual orientation or gender identity. We are pleased to provide accommodations at any point to ensure you have access to a fair and equitable application process. Any information received relating to accommodation will be kept confidential.

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More about this job

Responsibilities

The FOH Team Lead oversees front-of-house operations to ensure guest satisfaction and efficient service delivery. They are responsible for managing staff, maintaining inventory, and upholding company standards for quality and safety.

Requirements

Candidates must have at least one year of experience in a high-volume restaurant and one year of employee management experience. The role requires flexible availability, including evenings and weekends, and the ability to perform physically demanding tasks.

Skills

Team leadership
Customer service
Employee management
Inventory management
Problem solving
Communication
Organizational skills
Process improvement
Conflict resolution
Staff development
Product knowledge
Time management
Attention to detail
Technology proficiency

Benefits

Paid breaks
Tips
Discounted meals
Retail discounts
Employee health plan
Vision coverage
Dental coverage
Massage therapy
Mental health resources
Employee assistance program
Training and development

Visa sponsorship

Not detected in the job text

Keywords

FOH
Front of house
Team lead
Supervisor
Restaurant operations
Hospitality
Inventory control
Staff training
Customer satisfaction
Plant-based
Retail
Food service
Process management
Quality assurance
Leadership

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