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Fresh Start Foods Canada Ltd.

Director of Operations

Milton, ON, Canada
Fresh Start East Milton Administration-Ontario-FSE, Canada

Full-time

Apply on gfs.wd5.myworkdayjobs.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Must have at least 5 years of leadership experience in a similar role.
Posting language: English
Posted: Oct 5, 2026

Original job description

Fresh Start Foods Canada Ltd.

Join one of the BEST teams in the Industry

At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do.

We are seeking individuals:

Who are customer centric
Who are able to deliver on their commitments
Who value individual excellence and collective performance
Who care and give back - sustainable agriculture, the environment, corporate citizenship
Who go above and beyond to provide options for our customers
Who understand the foodservice/hospitality/retail business and bring extensive knowledge and experience

For more than 30 years, Fresh Start Foods has proudly delivered a full range of fresh produce solutions to customers across Canada. As a valued member of the Gordon Food Service (GFS) family of companies, we are honored to be recognized by Forbes as one of Canada’s Best Employers in 2026.

We are currently hiring a Full-Time Director of Operations to join our team based out of our Milton, ON location. They will oversee all daily operations of the facility, from warehouse and transportation to ensuring policies and procedures are followed, while participating in Senior Leadership Team. They will also develop processes that will maximize stewardship, safety, quality, and productivity.

Position: Full-Time, Permanent.

Schedule: Monday to Friday, business hours.
Salary: Between $100,000-120,000 per year plus additional bonuses and allowances.

Duties and Responsibilities

Leadership

Serves as a resource and servant leader. Creates an environment that stimulates achievement, creates opportunities, and sets an expectation for teamwork and success.
Interviews, hires, trains, and retains management staff. Conducts performance monitoring of staff and initiates follow-through with disciplinary action and termination in consultation with Human Resources when appropriate for the department.
Mentors motivate and develop staff and act as a role model and resource. Works with Warehouse and Transportation Leadership to identify and develop future warehouse/transportation leaders.
Adheres to cornerstone values and applicable practices of the organization.

Operations and Efficiency

Responsible for the accountability and overall performance of divisional initiatives, including complete and accurate customer order shipment, accurate transport and delivery of products; quality and inventory standards and salvage; system and other audits; and the general maintenance and management of the division.
Maintains knowledge of the division route growth plan and its effect on operations systems and personnel requirements. Collaborates with the local transportation supervisors on route placement plans to maximize warehouse efficiencies and transit/delivery departure requirements.
Collaborates with Transportation Manager to create, review, and implement divisional policies and procedures.
Collaborates with department heads to coordinate warehouse activities with other functions, including production, sales, administration, purchasing, and safety.
Works with department leadership and staff to develop creative plans for operations systems and procedures to improve customer service, safety, efficiency, accuracy, product care, sanitation, and employee morale.
Ensures training requirements and tracking are complete for all warehouse and transportation employees.
Maintains accountability for the acquisition, trial, evaluation, and repair of equipment, supplies, and resources utilized in the warehouse.
Maintains relevant and updated knowledge and technical aptitude on current operations systems, utilizing this knowledge to make educated, data-driven decisions in every day and emergent operational crises.
Planned and executed production to fulfill all regulatory and SQF requirements.
Perform any other duties as required.

Essential Skills and Qualifications

Must have at least 5 years of leadership experience in a similar role.
Must have good written, verbal, organizational, and communication skills and problem-solving capabilities.
Ability to work in a fast-paced, high-pressure, challenging environment
Ability to work effectively with others as well as build and maintain appropriate interpersonal relationships.
Must have good time management and organizational skills.

Fresh Start Foods offers a range of benefits, including:

Comprehensive health and dental benefits (including vision, prescription drugs, disability, and extended health coverage)
Registered Retirement Savings Plan (RRSP) Matching Program
Annual Profit Sharing Bonus
Weekly paychecks
Employee Family Assistance Program
Opportunities for career advancement
Employee Recognition Programs
Company-sponsored events (Family Picnic, Staff Celebration, BBQs)
Training opportunities
Annual Safety Boot Allowance Program
Full-time hours
A team-oriented work environment

We thank all applicants for their interest, however only those selected for the next stage will be contacted. Fresh Start Foods is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people. All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to:

For Jobs in British Columbia

careers@freshstartfoods.com

For Jobs in Ontario

fsferecruitment@freshstartfoods.com

Use the words “Accommodation Request” in your subject line.

Apply on gfs.wd5.myworkdayjobs.com About employer

More about this job

Responsibilities

The Director of Operations oversees all daily facility activities, including warehouse and transportation management, to ensure operational efficiency and quality standards. They also participate in the Senior Leadership Team to develop processes that maximize safety, productivity, and stewardship.

Requirements

Candidates must possess at least 5 years of leadership experience in a similar role and demonstrate strong organizational and communication skills. The ability to work effectively in a fast-paced, high-pressure environment is essential for success in this position.

Skills

Leadership
Operations management
Warehouse management
Transportation management
Strategic planning
Performance monitoring
Staff development
Inventory management
Quality assurance
Safety compliance
Problem-solving
Communication skills
Time management
Data-driven decision making
Logistics coordination
Regulatory compliance

Benefits

Comprehensive health and dental benefits
Vision care
Prescription drug coverage
Disability insurance
Extended health coverage
Registered Retirement Savings Plan (RRSP) matching program
Annual profit sharing bonus
Weekly paychecks
Employee family assistance program
Career advancement opportunities
Employee recognition programs
Company-sponsored events
Annual safety boot allowance program

Visa sponsorship

Not detected in the job text

Keywords

Operations
Warehouse
Transportation
Leadership
Logistics
Supply chain
Foodservice
Inventory
Safety
Quality control
SQF
Management
Strategic planning
Performance management
Route planning
Facility management
Sustainability
Corporate citizenship
Data-driven
Auditing
Personnel management
Mentorship
Recruitment
Training
Equipment maintenance
Regulatory compliance
Hospitality
Retail
Fresh produce
Operations systems

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