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Deli & Restaurant Program Specialist
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Support retail operations by supporting the merchandising and maintenance of the store

Freson Bros.

Deli & Restaurant Program Specialist

Stony Plain, AB, Canada

Pay: Salary Range: $60,000 - $70,000 per annum
Job type: Full-time
Experience: 3+ years of experience in restaurant management, culinary operations, or food-retail store management
Posting language: English
Posted: Sep 30, 2026

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Original job description

Freson Bros., an Alberta-owned and operated fresh food retail chain, invites experienced retail operators to apply for the Deli & Restaurant Program Specialist position. Based out of the Freson Bros. Operations Office in Stony Plain, this position provides leadership to Store Deli teams and develops retail deli programs for implementation across all 16 locations.

Qualifications:

3+ years of experience in restaurant management, culinary operations, or food-retail store management
- Red Seal Chef certification preferred
Demonstrated expertise in recipe development, menu R&D, and standardizing hot food programs across multi-unit operations
Strong background in culinary operations, including food safety compliance, waste management, and workflow optimization
Passionate about driving exceptional hospitality and coaching teams to elevate the experience
Deep operational knowledge of restaurant P&L, inventory control, labor optimization, and SOP execution
Exceptional interpersonal and communication skills with the ability to lead and collaborate across deli & restaurant teams
Proven ability to balance multiple projects simultaneously and thrive in a fast-paced environment
Proficiency in Microsoft Office and Google Suite
Ability to work in-office and travel to store locations across Alberta (60–80%)
Willingness to assist stores hands-on through peak food-retail periods
Valid Class 5 Driver’s License (or equivalent) required

Most importantly, the willingness and enthusiasm for continuous learning and development.

Roles & Responsibilities:

Assist the Deli Director with product and program initiatives, including menu & recipe development, admin etc
Collaborate with store Deli teams to develop competitive food programs
Oversee and maintain company-wide Deli & Restaurant procedures
Conduct regular store visits to ensure operational compliance and offer support
Develop employee training programs for proper food production methods
Uphold food safety standards and continuously improve training processes
Monitor key metrics: production costs, labor utilization, and program outcomes
Support store Deli teams to:
- Meet sales, budget, productivity, and shrink targets
- Manage daily operations and resolve inventory issues
- Execute product recall protocols
Report directly to the Deli Director

Position Details:

Position Type: Full Time
Work Environment: In-Person, Stony Plain Operations Office
Travel: 60-80% (company vehicle provided and expenses covered)
Salary Range: $60,000 - $70,000 per annum

Freson Bros. Perks:

Performance-based bonus structure
Group Benefits plan
Team Member Grocery Discount Program
Team Member Lunch Program
Endless professional development and training opportunities

#FBOPS

Become a Team Member!

If you’re the individual we are looking for, we invite you to submit your resume with a cover letter about what piqued your interest in this role.

For more information about what we believe in at Freson Bros. and our foundational values, visit our website at:

https://www.freson.com/careers/

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More about this job

Responsibilities

The specialist will develop and implement retail deli programs, oversee operational procedures, and provide leadership to store deli teams across 16 locations. They are responsible for monitoring key performance metrics, ensuring food safety compliance, and supporting store teams in meeting sales and productivity targets.

Requirements

Candidates must have at least 3 years of experience in restaurant or food-retail management and possess strong operational knowledge of P&L and culinary workflows. A valid Class 5 Driver’s License is required, and Red Seal Chef certification is preferred.

Skills

Restaurant management
Culinary operations
Food-retail store management
Recipe development
Menu R&D
Food safety compliance
Waste management
Workflow optimization
Hospitality
P&L management
Inventory control
Labor optimization
SOP execution
Leadership
Communication
Project management

Benefits

Performance-based bonus structure
Group benefits plan
Team member grocery discount program
Team member lunch program
Professional development and training opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Deli
Restaurant management
Culinary operations
Food safety
Waste management
Workflow optimization
P&L
Inventory control
Labor optimization
SOP
Microsoft Office
Google Suite
Red Seal Chef
Multi-unit operations
Menu development
Recipe development
Hospitality
Productivity
Shrink targets
Product recall
Training programs
Operations office
Travel
Food-retail

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