Technical Customer Support
- Edmonton, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Working at Freudenberg: We will wow your world!
Responsibilities:
Resolves customer inquiries and complaints fairly and effectively
Provides product and service information to customers
Cooperation with Quality Management & Planning to ensure new products are set up in the system
Ensures correctness and completeness in cooperation with local entities and customers
May ensure administrative support and organization for customer trainings
Qualifications:
Has skills developed through formal training or work experience
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
EagleBurgmann Canada Inc.More about this job
Responsibilities
The role involves resolving customer inquiries and complaints while providing detailed product and service information. It also requires coordinating with quality management and planning teams to ensure accurate system setups and providing administrative support for customer training.
Requirements
The candidate should possess skills developed through formal training or relevant work experience. The role requires the ability to ensure correctness and completeness in collaboration with local entities and customers.
Skills
- Customer Support
- Technical Support
- Product Information
- Quality Management
- Administrative Support
- System Setup
- Complaint Resolution
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Manufacturing
- Administrative
Keywords
- Technical Customer Support
- Customer Inquiries
- Complaint Resolution
- Quality Management
- Product Setup
- Administrative Support
- Customer Training
- Freudenberg Group
- EagleBurgmann Canada Inc
- Edmonton