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Added 5 mins ago
DC
Coordinator, Professional Services (Consultant) Contracts & Security
Defence Construction Canada
Halifax, NS
- Contract
The Coordinator, Professional Services (Consultant) Contracts & Security, manages and administers low-risk professional services contracts or supports senior contract coordinators on higher…
Added 5 mins ago
MG
Executive Coordinator
Macklan Group
Halifax, NS
- Full-time
As Executive Coordinator, you'll be the first face people see at Macklan's Dartmouth headquarters and a trusted partner to three senior leaders: the President & Founder, the CFO and the VP,…
Added 5 mins ago
HM
Creative Operations Coordinator
Hire Mint
Toronto, ON
- Full-time
Hire Mint is partnering with our client, Cieslok Group, on the search for a Creative Operations Coordinator in Toronto. Cieslok Group is a premium out-of-home media company delivering…
Added 5 mins ago
MC
Senior Project Manager
Mirabelli Corporation
Toronto, ON · North York, ON
- Full-time
…across diverse markets. The organization focuses on personalized service, assigning each client an experienced service manager dedicated to understanding and exceeding facility needs.…
Added 7 mins ago
BF
Operations Coordinator
Borealis Fuels & Logistics
Williams Lake, BC
- Full-time
Borealis is looking to add a motivated leader to the team to maintain the quality of service offered to our customers. Borealis’ primary objective is to provide the best full-fuel service…
Added 7 mins ago
LC
Coordinator_FT-Perm
LOFT Community Services
Toronto, ON
- $67,011 to $79,010 CAD / year
- Full-time
The coordinator provides overall team leadership and ensures the effective delivery of harm reduction and outreach services across the regions. This role oversees day-to-day operations,…
Added 22 mins ago
HS
Service Coordinator
Hercules SLR
AB · Calgary, AB
- Full-time
We are looking for a meticulous and organized Service Coordinator to join our team in Calgary, AB. The successful candidate will play a key role in coordinating and scheduling inspections…
Added 33 mins ago
C
Payroll and HCM Implementation Consultant
CMiC
Toronto, ON
- Full-time
…between Project Coordinators, Project Managers, HCM Project Coordinator and HCM consultants for both ERP and cloud-based implementations to ensure the order, timely and well communicated…
Added 33 mins ago
C
Project Coordinator
CMiC
Toronto, ON
- Full-time
The Project Coordinator role is an entry-level position that is perfect for someone who is looking to enter the workforce and grow within a company. The Project Coordinator works closely…
Added 33 mins ago
PP
Design Centre Coordinator
Primary People Group
Toronto, ON
- Full-time
The homebuying journey is one of the most meaningful experiences a family can go through and our client’s Design Centre is where that journey comes to life. As the Design Centre…
Added 35 mins ago
KP
Executive Assistant
Kastner Perez Search Group Inc.
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…administrative support with executive assistance, project coordination, client service and practice management. The role is ideal for someone who naturally thinks ahead, brings structure to…
Added 52 mins ago
PH
Referral Clerk, BC Cancer Victoria
Providence Healthcare
Victoria, BC
- Temporary
Within the context of a patient, client and family centred model of care and, in accordance with the Mission, Vision and Values, and strategic directions of Providence Health Care, the…
Added 1 hour ago
AE
Lead-Based Paint Field Inspector / Risk Assessor
Athenica Environmental Services, Inc.
Field, BC
- Full-time
We are seeking a proactive and organized Project Coordinator to join our dynamic team. In this role, you will serve as a vital link between clients, project teams, and internal departments,…
Added 1 hour ago
E
Conseiller principal en stratégie publicitaire (bilingue)
EDealer
Quebec, QC
- $62,000 to $70,000 CAD / year
- Full-time
Architecture de solution. Vous travaillerez avec le client et les autres représentants du compte pour définir et encourager les stratégies mixtes de commercialisation et la direction…
Added 1 hour ago
Coordinator, Client Services - Casual
Canadian Cancer Society
Prince George, BC
Job Title: Client Services Coordinator (Casual)
Added 1 hour ago
PC
Assistant Campus Support Coordinator
People Corporation
Winnipeg, MB · MB - Gallivan Student - Winnipeg
- Part-time
The Assistant Campus Support Coordinator will act as a point of contact on a campus we serve, providing front‑line support in the delivery of in-person member services, student inquires,…
Added 1 hour ago
BL
Legal Practice Assistant – Litigation / Adjoint·e à la pratique juridique – Litige
Borden Ladner Gervais LLP (BLG)
Ottawa, ON
- Full-time
The Legal Practice Assistant will take an active interest in, and obtain a thorough understanding of, all aspects of client requirements to provide exceptional service levels to the lawyers…
Added 1 hour ago
B
Facilities Coordinator (12 month contract)
BGIS
Toronto, ON
- Full-time
The Facility Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services including the management of the life cycle of work orders. This is…
Added 1 hour ago
MS
Labour Dispatch Coordinator
Marinus Services
Halifax, NS
- Full-time
Marinus Services is seeking a highly organized, dependable, and confident Labour Dispatch Coordinator to provide operational support for marine terminal labour dispatch activities. This…
Added 1 hour ago
1H
Sales Coordinator
1 Hotels
Toronto, ON
- $56,000 to $63,000 CAD / year
- Full-time
The Sales Coordinator at 1 Hotel Toronto provides administrative and operational support to the Sales team to support the coordination of client inquiries, group business, meetings, and…
Added 1 hour ago
WE
Venue & Event Coordinator
W Event Boutique
Vaughan, ON
- Contract
We’re looking for a Venue Coordinator to join our team and help deliver exceptional events from the planning stage through event day.
Added 1 hour ago
CC
Course Coordinator (Bilingual)
CFT Canada
Montreal, QC
- Part-time
- Assets: experience in client service, administration or coordination; QuickBooks Online; knowledge of dangerous goods regulations (not required, we train you)
Added 1 hour ago
K
Electrical Design Coordinator - Kiewit Power Engineering
Kiewit
Calgary, AB
- Full-time
As an entry-level Electrical Design Coordinator, you will be a part of a growing team that supports all aspects of the construction process by performing innovative design engineering…
Added 1 hour ago
Electrical Design Coordinator - Kiewit Power Engineering
Kiewit
Calgary, AB
As an entry-level Electrical Design Coordinator, you will be a part of a growing team that supports all aspects of the construction process by performing innovative design engineering…
Added 1 hour ago
UH
Senior Project Coordinator - FM-PRO Redevelopment Projects
University Health Network
Toronto, ON
- Part-time
As an integral member of the Redevelopment Projects Team, the Senior Project Coordinator assists in organizing and orchestrating construction projects, under the direction of the…

Frontier Supply Chain Solutions

Dispatch / Customer Service Coordinator

Toronto, ON, Canada

$18.5 to $21.5 CAD / hour

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Job details

Pay: $18.5 to $21.5 CAD / hour
Posting language: English
Posted: Oct 5, 2026

Original job description

Frontier Supply Chain Solutions Inc. is a provider of Canadian and US Customs Services, Trade Consulting, Supply Chain Logistics, including courier, TL and LTL services.

We are looking for a detail-oriented Customer Service Specialist to join our team at our North York location. In this role, you’ll be the primary point of contact for clients, ensuring shipments are tracked and delivered on time. The ideal candidate is proactive, tech-savvy, and able to manage multiple tasks in a fast-paced environment. This role handles on average 115 new tickets a day which come from both small to large account inquiring about the status of their freight.

This role follows a Monday to Friday schedule, with an eight-hour workday beginning at 8:30am and ending at 4:30pm.

As a Customer Service Specialist, you will be responsible for:

Act as the primary point of contact for clients, responding to inquires and providing timely, accurate updates.
Monitor and track shipments, coordinating with partner to ensure on-time delivery.
Investigate and resolve shipment issues using multiple systems and tools, applying strong problem-solving skills.
Effectively prioritize tasks, manage competing deadlines, and perform well in high-pressure environments.
Meet established SLAs for response time and ticket resolution within customer service platforms.
Accurately process inbound customer orders, including detailed client information, product selection and pricing.
Review and verify order details to ensure accuracy, proper billing and efficient payment processing including returns and backhaul entries.
Coordinate with dispatch and warehouse teams to ensure timely and accurate delivery of freight and parcels.
Provide professional customer support via phone and email, addressing inquiries related to order status, pricing and general concerns.
Resolve customer issues with a solution-oriented approach, escalating when necessary and proactively communicating updated or delays.
Act as backup support for your local dispatch board when required.

You and Your skills:

Experience in transportation is considered an asset.
Proficiency in Microsoft Office (Word, Outlook, and Excel).
Ability to analyze, problem solve, prioritize tasks and meet deadlines.
Strong written and verbal communication skills.
Strong organizational skills with the ability to work independently or within a team.
Ability to work in a faced paced environment.

While we thank everyone for their interest please be advised that only those selected for an interview will be contacted.

Frontier is an equal opportunity employer and is committed to Diversity and Inclusion in the Workplace.

For more information about Frontier visit our website at www.frontierscs.com.

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More about this job

Responsibilities

The Customer Service Specialist acts as the primary point of contact for clients, managing shipment tracking and resolving delivery issues. They are responsible for processing orders, maintaining accurate billing records, and coordinating with dispatch and warehouse teams.

Requirements

Candidates should possess strong organizational and communication skills with proficiency in Microsoft Office tools. Experience in the transportation industry is considered an asset for this fast-paced role.

Skills

Customer Service
Shipment Tracking
Logistics
Problem Solving
Microsoft Office
Outlook
Excel
Data Entry
Communication
Time Management
Dispatching
Order Processing
Billing
Conflict Resolution
Attention To Detail

Visa sponsorship

Not detected in the job text

Keywords

Supply Chain
Logistics
Customs Services
Courier
TL
LTL
Customer Service
Shipment Tracking
Dispatch
Microsoft Office
Word
Outlook
Excel
SLA
Order Processing
Billing
Backhaul
Transportation
Data Entry
Problem Solving

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