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Added 15 mins ago
B&
Web Content Coordinator
BARTLE & GIBSON
Edmonton, AB
- Full-time
We have an exciting opportunity for an eager and talented individual to join our marketing team as a Website Content Coordinator at Bartle & Gibson’s Head Office located in Edmonton.
Added 15 mins ago
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Talent Experience Coordinator
Klick
Toronto, ON
- Full-time
…powered by 500+ in-house medical experts and award-winning data science and AI capabilities. Founded in 1997, we have offices in Toronto, New York, Oxford, London, Cambridge, Cardiff,…
Added 29 mins ago
TS
Christmas Kettle Coordinator - Fundraiser
The Salvation Army in Canada
Toronto, ON
- Full-time
…by helping TSA to give hope to other. The Christmas Kettle Coordinator position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas…
Added 29 mins ago
K
Talent Experience Coordinator
Klick
Toronto, ON
- Full-time
…powered by 500+ in-house medical experts and award-winning data science and AI capabilities. Founded in 1997, we have offices in Toronto, New York, Oxford, London, Cambridge, Cardiff,…
Added 29 mins ago
MA
Warehouse Coordinator
Mainfreight Americas
Mississauga, ON
- Full-time
Strong computer skills, including email, Microsoft Outlook, Excel, and accurate data entry.
Added 30 mins ago
Project Administrator
MCW Group of Companies
Toronto, ON
…and cooling, as well as information in the form of voice and data. By the very nature of the solutions provided, the MCW Group of Companies help to create the environments required for…
Added 30 mins ago
CF
Senior Accounting & Administrative Coordinator
Citadel Fence
NS · Bedford, Nova Scotia
- Full-time
Citadel Fence is looking for an experienced Senior Accounting & Administrative Coordinator who enjoys accounting work and wants a role that goes beyond the ledger.
Added 30 mins ago
TS
Concurrent Disorders Counsellor - Shelter Outreach
The Salvation Army Canada and Bermuda Territory
Brampton, ON · Toronto, ON
- Full-time
Competence with data management systems, particularly EMHware
Added 30 mins ago
C&
Facility Coordinator
Cushman & Wakefield
Mississauga, ON
- Full-time
The Facilities Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. Directly supports the facility management…
Added 59 mins ago
BG
Sales Coordinator
Beutel, Goodman & Company Ltd.
Toronto, ON
- Full-time
As a member of the Beutel Goodman Managed Assets team, the Sales Coordinator plays a critical role in supporting the sales, service, reporting, and operational needs of the team. The…
Added 1 hour ago
Organizational development & change management Coordinator
Pomerleau
Montreal, QC
Join us as an 0rganizational development & change management coordinator and play an important role in helping our people, leaders, and organization grow and evolve. Working closely with…
Added 1 hour ago
MI
Group Housing Coordinator
Marriott International
Sherbrooke, QC
- Full-time
…information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with…
Added 1 hour ago
BG
Field Service Planner
Berean Group International, Inc.
Saskatoon, SK
- Contract
Overall Role The Field Services Coordinator/Planner is responsible for scheduling the execution of Field Services operations at customer sites. This role ensures that all parts, tools,…
Added 2 hours ago
IG
Bilingual Audit Coordinator
Insight Global
Montreal, QC
- Contract
Insight Global is seeking a bilingual Audit Coordinator to join a leading financial institution's Dealer Finance Operations team in Montreal. This team supports dealer finance operations…
Added 3 hours ago
CT
TECHNICAL INTEGRATION & CONVERSION COORDINATOR - RIS / PACS
Chrome Technologies
Montreal, QC
- Full-time
We are looking for a Digital Health-IT Cutover Coordinator to join our team of consultants in our Montreal office on a permanent basis.
Added 4 hours ago
Project Coordinator
Pomerleau
Gagetown, NB
As a Project Coordinator working in our Building Operations team at Pomerleau Construction, you manage several activities and deadlines to gain a clearer picture of client, team and project…
Added 4 hours ago
Automotive Appointment Coordinator - Jim Pattison Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
Jim Pattison Toyota Northshore has an exciting opportunity for a Automotive Service Appointment Coordinator to join our dealership. In this role, you will play a key part in supporting our…
Added 5 hours ago
FH
Registered Nurse, Emergency - Specialty Qualified - Peace Arch Hospital
Fraser Health
White Rock, BC
- Part-time
Assesses patients and collects information from a variety of sources using skills of observation, communication, data review and physical assessment. Makes a nursing diagnosis of the…
Added 5 hours ago
FH
Registered Nurse, Emergency - Specialty Qualified, Eagle Ridge Hospital
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Part-time
Assesses patients and collects information from a variety of sources using skills of observation, communication, data review and physical assessment. Makes a nursing diagnosis of the…
Added 5 hours ago
FH
Registered Nurse/Registered Psychiatric Nurse, Community Mental Health & Substance Use Services - Burnaby
Fraser Health
Burnaby, BC · New Westminster, BC
- Part-time
…including MH&SUS Physicians, Primary Care Providers (GP/NP), Team Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution…
Added 5 hours ago
FH
Registered Nurse, Surgical Services - Post Anaesthetic Care Unit (PACU) - Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Part-time
…variety of sources using skills of observation, communication, data review and physical assessment. Makes a nursing diagnosis of the patient''s condition and determines whether improvement…
Added 5 hours ago
FH
Registered Nurse, Medicine - Abbotsford Regional Hospital and Cancer Centre
Fraser Health
Abbotsford, BC
- Full-time
Assesses patients and collects information from a variety of sources using skills of observation, communication, data review and physical assessment. Makes a nursing diagnosis of the…
Added 5 hours ago
FH
Emergency Psychiatric Liaison Nurse (EPLN)
Fraser Health
New Westminster, BC
- Full-time
Receives referrals through the Patient Care Coordinator (PCC) and a variety of internal and external sources, including the general Emergency Department, Pediatric Emergency Department and…
Added 5 hours ago
FH
Program Coordinator, Physician Quality Improvement (PQI)
Fraser Health
Surrey, BC
- Temporary
…Health is seeking a collaborative and results-driven Project Coordinator, Physician Quality Improvement (PQI) professional to help advance quality improvement initiatives that directly…
Added 5 hours ago
TH
Administrative Co-Ordinator - Haematology/Oncology
The Hospital for Sick Children
Toronto, ON
- Full-time
Coordinates and analyzes financial data for hospital, research and Alternate Funding Plan (AFP) accounts, processes foundation entries and consults with grant accountants escalating to…

Frontier Supply Chain Solutions

Dispatch / Customer Service Coordinator

Toronto, ON, Canada

$18.5 to $21.5 CAD / hour

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Job details

Pay: $18.5 to $21.5 CAD / hour
Posting language: English
Posted: Oct 5, 2026

Original job description

Frontier Supply Chain Solutions Inc. is a provider of Canadian and US Customs Services, Trade Consulting, Supply Chain Logistics, including courier, TL and LTL services.

We are looking for a detail-oriented Customer Service Specialist to join our team at our North York location. In this role, you’ll be the primary point of contact for clients, ensuring shipments are tracked and delivered on time. The ideal candidate is proactive, tech-savvy, and able to manage multiple tasks in a fast-paced environment. This role handles on average 115 new tickets a day which come from both small to large account inquiring about the status of their freight.

This role follows a Monday to Friday schedule, with an eight-hour workday beginning at 8:30am and ending at 4:30pm.

As a Customer Service Specialist, you will be responsible for:

Act as the primary point of contact for clients, responding to inquires and providing timely, accurate updates.
Monitor and track shipments, coordinating with partner to ensure on-time delivery.
Investigate and resolve shipment issues using multiple systems and tools, applying strong problem-solving skills.
Effectively prioritize tasks, manage competing deadlines, and perform well in high-pressure environments.
Meet established SLAs for response time and ticket resolution within customer service platforms.
Accurately process inbound customer orders, including detailed client information, product selection and pricing.
Review and verify order details to ensure accuracy, proper billing and efficient payment processing including returns and backhaul entries.
Coordinate with dispatch and warehouse teams to ensure timely and accurate delivery of freight and parcels.
Provide professional customer support via phone and email, addressing inquiries related to order status, pricing and general concerns.
Resolve customer issues with a solution-oriented approach, escalating when necessary and proactively communicating updated or delays.
Act as backup support for your local dispatch board when required.

You and Your skills:

Experience in transportation is considered an asset.
Proficiency in Microsoft Office (Word, Outlook, and Excel).
Ability to analyze, problem solve, prioritize tasks and meet deadlines.
Strong written and verbal communication skills.
Strong organizational skills with the ability to work independently or within a team.
Ability to work in a faced paced environment.

While we thank everyone for their interest please be advised that only those selected for an interview will be contacted.

Frontier is an equal opportunity employer and is committed to Diversity and Inclusion in the Workplace.

For more information about Frontier visit our website at www.frontierscs.com.

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More about this job

Responsibilities

The Customer Service Specialist acts as the primary point of contact for clients, managing shipment tracking and resolving delivery issues. They are responsible for processing orders, maintaining accurate billing records, and coordinating with dispatch and warehouse teams.

Requirements

Candidates should possess strong organizational and communication skills with proficiency in Microsoft Office tools. Experience in the transportation industry is considered an asset for this fast-paced role.

Skills

Customer Service
Shipment Tracking
Logistics
Problem Solving
Microsoft Office
Outlook
Excel
Data Entry
Communication
Time Management
Dispatching
Order Processing
Billing
Conflict Resolution
Attention To Detail

Visa sponsorship

Not detected in the job text

Keywords

Supply Chain
Logistics
Customs Services
Courier
TL
LTL
Customer Service
Shipment Tracking
Dispatch
Microsoft Office
Word
Outlook
Excel
SLA
Order Processing
Billing
Backhaul
Transportation
Data Entry
Problem Solving

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