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Added 8 mins ago
ML
Sales Consultant
Metta Lifestyles
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a proactive and relationship-driven Community Relationship Specialist (Sales Consultant)to support occupancy growth. This is a full-cycle sales role responsible for…
Added 9 mins ago
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Delivery Billing Execution (DBE) Specialist
Nokia
Ottawa, ON
- Full-time
As a DBE Specialist, you will own the end-to-end execution of customer deliveries and billing operations. Your responsibilities include managing the operational aspects of order…
Added 9 mins ago
Marketing & Events Coordinator
Demant Group
Toronto, ON
Reporting to the Senior Specialist, Marketing Activation, the primary responsibility of the Marketing & Events Coordinator is to lead the planning, coordination, and execution of approved…
Added 9 mins ago
Jr. Quality Specialist, 1-year contract
BWXT
Cambridge, ON
As our Jr. Quality Specialist, 1-year contract you will support Operations, Operational Excellence, and QA/QC teams in preparing, configuring, and maintaining MES (Manufacturing Execution…
Added 9 mins ago
Senior Project Manager
Konrad
Toronto, ON
Konrad is looking for a Senior Project Manager to join our Digital Delivery team. You'll lead cross-functional teams through medium and large-scale digital and AI projects, ensuring…
Added 24 mins ago
23028 - HMP Winchester - Neurodiversity Support Manager
Ministry of Justice UK
Windsor, ON
Develop and maintain the systems and structures to ensure that delivery of all Education, Skills and Work activity is appropriate to all cohorts. Recommend and test related solutions…
Added 24 mins ago
UH
Radiation Safety Specialist
University Health Network
Toronto, ON
- Full-time
The Radiation Safety Specialist designated to provide a number of radiation related services within the University Health Network, Sinai Health Systems and Women’s College Hospital (and…
Added 39 mins ago
TM
Program Director
Toronto Metropolitan University
Toronto, ON
- Temporary
Added 1 hour ago
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Change Management Analyst
StafinGo
AB · Edmonton, AB
- $55 to $65 CAD / hour
- Contract
…support for a complex transformation initiative. This is a delivery-focused role intended for a resource who can produce and execute change artifacts, lead and run stakeholder engagements,…
Added 1 hour ago
D&
Truckload Specialist
Day & Ross
Florenceville-Bristol, NB
- Full-time
…and Canada, we offer a diversified portfolio of freight and delivery solutions, including LTL, Truckload, Residential, Dedicated Fleet Solutions, and…
Added 1 hour ago
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Patient Flow & System Coordination Specialist
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…As an Edmonton Corridor Patient Flow & System Coordination Specialist, you will coordinate patient flow, repatriations, hospital transfers, complex care transitions, and operational…
Added 2 hours ago
TS
Christmas Campaign Supervisor
The Salvation Army in Canada
Kemptville, ON
- Full-time
Identifies potential risks affecting campaign delivery and develops practical contingency plans to address staffing, operational, logistical, or other emerging challenges.
Added 2 hours ago
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Strength and Conditioning Coach - CANSOFCOM (Ottawa)-EN
Canadian Forces Morale and Welfare Services
Ottawa, ON
- $77,120 to $90,780 CAD / year
- Full-time
The Strength & Conditioning Coach – CANSOFCOM, under the direction of a Strength and Conditioning Specialist, will work as a part of an interdisciplinary support team composed of Strength &…
Added 2 hours ago
TS
Christmas Campaign Supervisor
The Salvation Army Canada and Bermuda Territory
Kemptville, ON
- Full-time
Identifies potential risks affecting campaign delivery and develops practical contingency plans to address staffing, operational, logistical, or other emerging challenges.
Added 2 hours ago
JI
Application Support Specialist, Halifax
J.D. Irving, Limited
Dartmouth, NS
- Full-time
The Application Support Specialist is responsible to support and maintain a variety of Enterprise applications and platforms. You will be the main point of contact for technical expertise…
Added 3 hours ago
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Head of Clinical Services & Governance
VMCH
Mulgrave, NS
- Full-time
As a key member of the Care at Home leadership team, you will partner across Care Partnering, Service Delivery, Growth and corporate functions to embed clinical safety, quality and…
Added 4 hours ago
22949 - Senior Operational Lead - National Security Division – East and South Central Unit
Ministry of Justice UK
Windsor, ON
Delivery of risk management within this team presents challenges and complexities outside of the usual experience of Team Managers/Senior Probation Practitioners. The job holder will…
Added 7 hours ago
HM
Pediatrics
Health Match BC
Chilliwack, BC
- Full-time
Including the new post there will be a 1 in 5 acute on call rota providing coverage for Maternity and Delivery Suite, Emergency Room consultations, as well as a 4 bed 24hr observation unit…
Added 8 hours ago
TM
Marketing Technology Specialist - 14 Month Contract
Trudell Medical International
London, ON
- Contract
Marketing Technology Specialist – 14 Month Contract
Added 8 hours ago
FS
Outside Sales- Parts & Service- Refuse Equipment
Federal Signal Corporation
Toronto, ON
- Full-time
Organize parts delivery (and deliver when required)
Added 8 hours ago
AS
Sage Intacct Construction Implementation Specialist ($5000 Signing Bonus)
Asyma Solutions Ltd.
Canada
- Full-time
The Sage Intacct Construction Implementation Specialist translates approved customer requirements and design decisions into accurate, tested, documented, and customer-ready Sage Intacct…
Added 10 hours ago
T
Business Systems Analysis Specialist
TD
Toronto, ON
- Full-time
Experience with both Agile and Waterfall delivery methodologies.
Added 10 hours ago
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Mortgage Specialist
BMO
Fort St. John, BC
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 10 hours ago
S
Mitigation Manager
SearchLabs
Burlington, ON
- Full-time
Our client is a Leading Restoration Specialist in the GTA, providing 24‑hour response to the personal and property needs of homeowners and commercial businesses overcoming the devastating…
Added 10 hours ago
NF
Customer Service Specialist
Natural Factors
Coquitlam, BC
- Full-time
…experiences? We're looking for a customer-focused Customer Service Specialist to join our team. In this role, you'll be the primary point of contact for customers, consumers, and sales…

Frontier Supply Chain Solutions

Dispatch / Customer Service Coordinator

Toronto, ON, Canada

$18.5 to $21.5 CAD / hour

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Job details

Pay: $18.5 to $21.5 CAD / hour
Posting language: English
Posted: Oct 5, 2026

Original job description

Frontier Supply Chain Solutions Inc. is a provider of Canadian and US Customs Services, Trade Consulting, Supply Chain Logistics, including courier, TL and LTL services.

We are looking for a detail-oriented Customer Service Specialist to join our team at our North York location. In this role, you’ll be the primary point of contact for clients, ensuring shipments are tracked and delivered on time. The ideal candidate is proactive, tech-savvy, and able to manage multiple tasks in a fast-paced environment. This role handles on average 115 new tickets a day which come from both small to large account inquiring about the status of their freight.

This role follows a Monday to Friday schedule, with an eight-hour workday beginning at 8:30am and ending at 4:30pm.

As a Customer Service Specialist, you will be responsible for:

Act as the primary point of contact for clients, responding to inquires and providing timely, accurate updates.
Monitor and track shipments, coordinating with partner to ensure on-time delivery.
Investigate and resolve shipment issues using multiple systems and tools, applying strong problem-solving skills.
Effectively prioritize tasks, manage competing deadlines, and perform well in high-pressure environments.
Meet established SLAs for response time and ticket resolution within customer service platforms.
Accurately process inbound customer orders, including detailed client information, product selection and pricing.
Review and verify order details to ensure accuracy, proper billing and efficient payment processing including returns and backhaul entries.
Coordinate with dispatch and warehouse teams to ensure timely and accurate delivery of freight and parcels.
Provide professional customer support via phone and email, addressing inquiries related to order status, pricing and general concerns.
Resolve customer issues with a solution-oriented approach, escalating when necessary and proactively communicating updated or delays.
Act as backup support for your local dispatch board when required.

You and Your skills:

Experience in transportation is considered an asset.
Proficiency in Microsoft Office (Word, Outlook, and Excel).
Ability to analyze, problem solve, prioritize tasks and meet deadlines.
Strong written and verbal communication skills.
Strong organizational skills with the ability to work independently or within a team.
Ability to work in a faced paced environment.

While we thank everyone for their interest please be advised that only those selected for an interview will be contacted.

Frontier is an equal opportunity employer and is committed to Diversity and Inclusion in the Workplace.

For more information about Frontier visit our website at www.frontierscs.com.

#IND1

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More about this job

Responsibilities

The Customer Service Specialist acts as the primary point of contact for clients, managing shipment tracking and resolving delivery issues. They are responsible for processing orders, maintaining accurate billing records, and coordinating with dispatch and warehouse teams.

Requirements

Candidates should possess strong organizational and communication skills with proficiency in Microsoft Office tools. Experience in the transportation industry is considered an asset for this fast-paced role.

Skills

Customer Service
Shipment Tracking
Logistics
Problem Solving
Microsoft Office
Outlook
Excel
Data Entry
Communication
Time Management
Dispatching
Order Processing
Billing
Conflict Resolution
Attention To Detail

Visa sponsorship

Not detected in the job text

Keywords

Supply Chain
Logistics
Customs Services
Courier
TL
LTL
Customer Service
Shipment Tracking
Dispatch
Microsoft Office
Word
Outlook
Excel
SLA
Order Processing
Billing
Backhaul
Transportation
Data Entry
Problem Solving

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