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Added 15 mins ago
AH
Clinical Research Coordinator - Phase 1 Group
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…cancer therapies? We are seeking a dynamic Clinical Trials Coordinator to join our Clinical Trial Unit (CTU), with a primary assignment to the Phase 1 group. Reporting to the CTU Associate…
Added 45 mins ago
UO
Student Support Assistant
University of Victoria
Victoria, BC
- Full-time
Reporting to the Coordinator, Frontline Student Support, the Student Support Assistants are responsible for representing the Office of the Registrar to support applicants, current and…
Added 1 hour ago
CO
Coordinator, Customer Experience
City of Brampton
Brampton, ON
- Full-time
Added 1 hour ago
PH
Social Worker
Provincial Health Services Authority
Kamloops, BC
- Full-time
The Social Worker reports operationally to the Manager or the Patient Care Coordinator and for discipline/practice reports to the BCMHSUS Practice Consultant Social Work/Professional…
Added 1 hour ago
PH
Concurrent Disorders Counsellor, Minimum and Medium Security Units FPS
Provincial Health Services Authority
Port Coquitlam, BC
- Part-time
…is responsible for providing a full range of rehabilitation services to mentally disordered offenders. Under the day-to-day supervision of the Clinical Coordinator and direction of the…
Added 2 hours ago
PH
Coordinator, Workplace Health
Provincial Health Services Authority
Vancouver, BC
- Full-time
Reporting to the Manager, Workplace Health, the Workplace Health Coordinator provides effective case management and administrative support for the Disability Management process for an…
Added 2 hours ago
PH
Project Coordinator
Provincial Health Services Authority
Vancouver, BC
- Full-time
…responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this…
Added 2 hours ago
PH
Medical Technologist Cytogenetics P2A
Provincial Health Services Authority
Vancouver, BC
- Temporary
…clean and safe working area 13. Notifies Team Lead or Technical Coordinator of any equipment malfunction, patient safety learning occurrence or non-conformance to standard operating…
Added 2 hours ago
PH
Project Coordinator
Provincial Health Services Authority
Vancouver, BC
- Full-time
…responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this…
Added 2 hours ago
PH
Policy Analyst, BCMHSUS
Provincial Health Services Authority
Vancouver, BC
- Full-time
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at…
Added 2 hours ago
CH
Registered Nurse
Covenant Health Canada
Killam, AB
- Full-time
Discover a fulfilling career at Killam Health Centre, a cornerstone of health services and continuing care in the heart of Killam. Our facility provides essential services including a…
Added 3 hours ago
CO
Programmer, Generalist
City of Brampton
Brampton, ON
- Full-time
Reporting to the Coordinator, this position provides direct supervision to contract, part-time and volunteer support staff to ensure quality program delivery and excellent customer service…
Added 3 hours ago
SH
Disability Management Coordinator
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a…
Added 4 hours ago
C&
Client Coordinator and Quality Control Associate
C & V Income Tax Services
London, ON
- Internship
This role blends client-facing responsibilities with essential document management tasks. As the Client Coordinator, you will represent C & V Income Tax Services, serving as the first point…
Added 4 hours ago
HC
Charge Nurse
Health Careers Canada
Toronto, ON
- Full-time
The Clinical Coordinator provides operational and clinical coordination for the Spinal Cord Program within the Lyndhurst Centre Outpatient Clinic. The role supports the delivery of…
Added 4 hours ago
HC
Charge Nurse
Health Careers Canada
Toronto, ON
- Full-time
…focused on developing and delivering innovative healthcare services that generate new revenue opportunities for UHN. Reporting to the Senior Manager, UHN Medical Solutions, the Clinical…
Added 4 hours ago
HC
Charge Nurse
Health Careers Canada
Toronto, ON
- Full-time
…focused on developing and delivering innovative healthcare services that generate new revenue opportunities for UHN. Reporting to the Senior Manager, UHN Medical Solutions, the Clinical…
Added 5 hours ago
TM
Research Events & Administration Coordinator
Toronto Metropolitan University
Toronto, ON
- Temporary
…we are improving processes, developing new technologies and services, and creating new companies and social…
Added 6 hours ago
SP
Project Coordinator/Senior Project Coordinator (Edmonton)
Synergy Projects Ltd.
AB · Edmonton, AB
- Full-time
…general construction, design-build, and construction management services. SPL is focused on the commercial construction market, including major and structural construction and tenant…
Added 6 hours ago
IW
Product Specialist, Investment Products - Winnipeg, Toronto
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 6 hours ago
CD
Facilitator, Training and Development
CNIB Deafblind Community Services
Ottawa, ON
- $30.9 to $38.65 CAD / hour
- Contract
…delivering training programs that align with Deafblind Community Services organizational goals and enhance employee skills and capabilities. The position will also provide supervision,…
Added 7 hours ago
C&
Finance Associate
C & V Income Tax Services
London, ON
- Internship
As an E-File Coordinator you will transmit completed tax returns to Canada Revenue Agencies, be able to identify E-File errors and learn to correct them and retransmit the tax returns. A…
Added 7 hours ago
V
Coordonnateur de projet
VINCI
Vancouver, BC
- Full-time
The Project Coordinator supports the implementation of projects by coordinating activities, monitoring work and communicating with stakeholders. He/she contributes to the respect of…
Added 7 hours ago
DE
Office Administrator
Design Electronics
Niagara Falls, ON
- Full-time
…business across finance, HR, office operations, and corporate services. This is an ownership role: when something falls within your area, you see it through to completion, whether that…
Added 7 hours ago
NC
Receptionist (Maternity Leave Replacement)
Newfoundland Capital Corporation Limited
Montreal, QC
- Full-time
Logistics Coordinator: You will be the go-to person for organizing the details that make our office run smoothly, including:

Frontier Supply Chain Solutions

Dispatch / Customer Service Coordinator

Toronto, ON, Canada

$18.5 to $21.5 CAD / hour

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Job details

Pay: $18.5 to $21.5 CAD / hour
Posting language: English
Posted: Oct 5, 2026

Original job description

Frontier Supply Chain Solutions Inc. is a provider of Canadian and US Customs Services, Trade Consulting, Supply Chain Logistics, including courier, TL and LTL services.

We are looking for a detail-oriented Customer Service Specialist to join our team at our North York location. In this role, you’ll be the primary point of contact for clients, ensuring shipments are tracked and delivered on time. The ideal candidate is proactive, tech-savvy, and able to manage multiple tasks in a fast-paced environment. This role handles on average 115 new tickets a day which come from both small to large account inquiring about the status of their freight.

This role follows a Monday to Friday schedule, with an eight-hour workday beginning at 8:30am and ending at 4:30pm.

As a Customer Service Specialist, you will be responsible for:

Act as the primary point of contact for clients, responding to inquires and providing timely, accurate updates.
Monitor and track shipments, coordinating with partner to ensure on-time delivery.
Investigate and resolve shipment issues using multiple systems and tools, applying strong problem-solving skills.
Effectively prioritize tasks, manage competing deadlines, and perform well in high-pressure environments.
Meet established SLAs for response time and ticket resolution within customer service platforms.
Accurately process inbound customer orders, including detailed client information, product selection and pricing.
Review and verify order details to ensure accuracy, proper billing and efficient payment processing including returns and backhaul entries.
Coordinate with dispatch and warehouse teams to ensure timely and accurate delivery of freight and parcels.
Provide professional customer support via phone and email, addressing inquiries related to order status, pricing and general concerns.
Resolve customer issues with a solution-oriented approach, escalating when necessary and proactively communicating updated or delays.
Act as backup support for your local dispatch board when required.

You and Your skills:

Experience in transportation is considered an asset.
Proficiency in Microsoft Office (Word, Outlook, and Excel).
Ability to analyze, problem solve, prioritize tasks and meet deadlines.
Strong written and verbal communication skills.
Strong organizational skills with the ability to work independently or within a team.
Ability to work in a faced paced environment.

While we thank everyone for their interest please be advised that only those selected for an interview will be contacted.

Frontier is an equal opportunity employer and is committed to Diversity and Inclusion in the Workplace.

For more information about Frontier visit our website at www.frontierscs.com.

#IND1

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More about this job

Responsibilities

The Customer Service Specialist acts as the primary point of contact for clients, managing shipment tracking and resolving delivery issues. They are responsible for processing orders, maintaining accurate billing records, and coordinating with dispatch and warehouse teams.

Requirements

Candidates should possess strong organizational and communication skills with proficiency in Microsoft Office tools. Experience in the transportation industry is considered an asset for this fast-paced role.

Skills

Customer Service
Shipment Tracking
Logistics
Problem Solving
Microsoft Office
Outlook
Excel
Data Entry
Communication
Time Management
Dispatching
Order Processing
Billing
Conflict Resolution
Attention To Detail

Visa sponsorship

Not detected in the job text

Keywords

Supply Chain
Logistics
Customs Services
Courier
TL
LTL
Customer Service
Shipment Tracking
Dispatch
Microsoft Office
Word
Outlook
Excel
SLA
Order Processing
Billing
Backhaul
Transportation
Data Entry
Problem Solving

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