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Added 9 mins ago
SENIOR ENTERPRISE TECHNOLOGY PROCUREMENT & CONTRACT SPECIALIST
City of Toronto
Toronto, ON
Added 9 mins ago
HH
Clinical Informatics Specialist
Hamilton Health Sciences
Hamilton, ON
- Full-time
The Clinical Informatics Specialist is responsible for the planning, design, development, training, implementation, evaluation and support of clinical information systems initiatives.…
Added 9 mins ago
HH
Child Life Specialist -ED
Hamilton Health Sciences
Hamilton, ON
- Part-time
The Child Life Specialist in the Pediatric Emergency Department focuses on care of children with a wide range of illnesses, conditions and injuries as well as children of acutely ill…
Added 9 mins ago
HH
Clinical Informatic Specialist
Hamilton Health Sciences
Hamilton, ON
- Full-time
The Clinical Informatics Specialist is responsible for the planning, design, development, training, implementation, evaluation and support of clinical information systems initiatives.…
Added 9 mins ago
HH
Application Specialist (EPIC) - Cadence
Hamilton Health Sciences
Hamilton, ON
- Full-time
The Application Specialist (AS), focusing on the Cadence application is responsible for the configuration and administration of the HIS in support of end users. They will provide…
Added 9 mins ago
HH
Sr.Lab Technologist
Hamilton Health Sciences
Hamilton, ON
- Full-time
Acts as a key resource to technical staff, technical specialist, laboratory manager and medical staff on technical operation and theory of testing and results
Added 9 mins ago
HH
Discharge Specialist
Hamilton Health Sciences
Hamilton, ON
- Full-time
Reporting to the Manager of the Satellite Health Facility, the Transitional Care/Discharge Specialist is a health professional who takes a leadership consultant role in the development and…
Added 9 mins ago
HH
Registered Nurse - Medically Complex Care
Hamilton Health Sciences
Hamilton, ON
- Full-time
…Nurses, Nursing Case Managers, Nurse Practitioner, Clinical Nurse Specialist, and Education and Development…
Added 9 mins ago
RB
Client Advisor
Royal Bank of Canada
Thunder Bay, ON
- Part-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 23 mins ago
CI
Spécialiste des applications cliniques, Rayons X et mammographie (AB ou Manitoba) - Clinical Application Specialist, X-ray & Mammography (AB or Manitoba)
Christie Innomed
AB · Alberta, Canada
- Full-time
We are looking for a Clinical Application Specialist, X-ray & Mammography to join our team in Manitoba or Alberta, with a primary focus on supporting customers across Western Canada.
Added 23 mins ago
AC
Sales Support Specialist
Amphenol CONEC North America
Toronto, ON
- Full-time
Apply today and join our team as our next Sales Support Specialist!
Added 23 mins ago
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PT Learning OCM Partner
Roche
Mississauga, ON
- Full-time
You are a transformative change specialist who focuses on achieving authentic behavioral shift rather than just following rigid frameworks. You bring empathy, strong listening skills, and…
Added 23 mins ago
CO
Financial Analyst
City of Nanaimo
BC · British Columbia, Canada
- Full-time
Added 54 mins ago
A
Product Support Engineer - NAMER
Ashby
Canada
- Full-time
We’re hiring for both Product Support Specialist and Product Support Engineer roles.
Added 54 mins ago
PO
Violence Prevention Educator
Peace Over Violence
MB · Back, MB
- Full-time
Peace Over Violence is seeking a dynamic Youth Prevention & Engagement Specialist to support violence prevention and positive youth development programming throughout Los Angeles and the…
Added 54 mins ago
FH
Community Health Nurse - Registered Nurse - Tri-cities Home Health
Fraser Health Authority
Port Moody, BC
- $41.42 to $59.52 CAD / hour
- Other
…primary care provider (Nurse Practitioner, Physician, other specialist(s)) and family/supports regarding client care planning; supports clients and families, as client care is transitioned…
Added 54 mins ago
UO
Tech/Facility Support Analyst, UCalgary Continuing Education
University of Calgary
Calgary, AB
- Part-time
…distributed and supervised by the Facilities Team Lead and IT Support Specialist. The incumbent(s) will support both the downtown campus and/or main campus, working closely with staff in a…
Added 54 mins ago
MG
Senior Human Resources Business Partner
Mader Group
Calgary, AB
- Full-time
Mader Group is a leading global provider of specialist technical services to the mining, energy and infrastructure industries. As our North American operations continue to grow, we’re…
Added 1 hour ago
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Specialist, Education LTC
Regional Municipality of Peel
Canada
- Other
Specialist Education- LTCHealth Services – Long Term Care
Added 1 hour ago
LC
Beauty Specialist, Hourly Part Time Day
Loblaw Companies Limited
Fort McMurray, AB
- Part-time
Added 1 hour ago
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Business Specialist
IT Connex
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Certified Application Developer (CAD), ServiceNow Implementation Specialist certifications (preferred), ServiceNow CSM certification or training…
Added 1 hour ago
SC
Civil Designer (Intermediate)
SYSTRA Canada
Toronto, ON
- Full-time
Systra is looking for a Civil 3D Design Specialist for the Cable Containment Design Team to join the new LRT Project in Ontario.
Added 1 hour ago
SC
Hydrogeology (Junior) Specialist
SYSTRA Canada
Toronto, ON
- Full-time
Reporting to the Environmental Head and Part of a large Rail & Transit Project, Systra is looking for a Hydrogeology Specialist for the team.
Added 1 hour ago
SC
Excess Soil Specialist – Transit Project
SYSTRA Canada
Toronto, ON
- Full-time
Reporting to the Environmental Head and Part of a large Rail & Transit Project, Systra is looking for a Soils Specialist for the team.
Added 1 hour ago
R
Donor Relations Specialist
ReuseTechBC
Burnaby, BC
- Internship
We are seeking a highly motivated and detail-oriented Donor Relations Specialist to join our team - the catch is you are securing technology donations, not cash.

Frontier Supply Chain Solutions

Dispatch / Customer Service Coordinator

Toronto, ON, Canada

$18.5 to $21.5 CAD / hour

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Job details

Pay: $18.5 to $21.5 CAD / hour
Posting language: English
Posted: Oct 5, 2026

Original job description

Frontier Supply Chain Solutions Inc. is a provider of Canadian and US Customs Services, Trade Consulting, Supply Chain Logistics, including courier, TL and LTL services.

We are looking for a detail-oriented Customer Service Specialist to join our team at our North York location. In this role, you’ll be the primary point of contact for clients, ensuring shipments are tracked and delivered on time. The ideal candidate is proactive, tech-savvy, and able to manage multiple tasks in a fast-paced environment. This role handles on average 115 new tickets a day which come from both small to large account inquiring about the status of their freight.

This role follows a Monday to Friday schedule, with an eight-hour workday beginning at 8:30am and ending at 4:30pm.

As a Customer Service Specialist, you will be responsible for:

Act as the primary point of contact for clients, responding to inquires and providing timely, accurate updates.
Monitor and track shipments, coordinating with partner to ensure on-time delivery.
Investigate and resolve shipment issues using multiple systems and tools, applying strong problem-solving skills.
Effectively prioritize tasks, manage competing deadlines, and perform well in high-pressure environments.
Meet established SLAs for response time and ticket resolution within customer service platforms.
Accurately process inbound customer orders, including detailed client information, product selection and pricing.
Review and verify order details to ensure accuracy, proper billing and efficient payment processing including returns and backhaul entries.
Coordinate with dispatch and warehouse teams to ensure timely and accurate delivery of freight and parcels.
Provide professional customer support via phone and email, addressing inquiries related to order status, pricing and general concerns.
Resolve customer issues with a solution-oriented approach, escalating when necessary and proactively communicating updated or delays.
Act as backup support for your local dispatch board when required.

You and Your skills:

Experience in transportation is considered an asset.
Proficiency in Microsoft Office (Word, Outlook, and Excel).
Ability to analyze, problem solve, prioritize tasks and meet deadlines.
Strong written and verbal communication skills.
Strong organizational skills with the ability to work independently or within a team.
Ability to work in a faced paced environment.

While we thank everyone for their interest please be advised that only those selected for an interview will be contacted.

Frontier is an equal opportunity employer and is committed to Diversity and Inclusion in the Workplace.

For more information about Frontier visit our website at www.frontierscs.com.

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More about this job

Responsibilities

The Customer Service Specialist acts as the primary point of contact for clients, managing shipment tracking and resolving delivery issues. They are responsible for processing orders, maintaining accurate billing records, and coordinating with dispatch and warehouse teams.

Requirements

Candidates should possess strong organizational and communication skills with proficiency in Microsoft Office tools. Experience in the transportation industry is considered an asset for this fast-paced role.

Skills

Customer Service
Shipment Tracking
Logistics
Problem Solving
Microsoft Office
Outlook
Excel
Data Entry
Communication
Time Management
Dispatching
Order Processing
Billing
Conflict Resolution
Attention To Detail

Visa sponsorship

Not detected in the job text

Keywords

Supply Chain
Logistics
Customs Services
Courier
TL
LTL
Customer Service
Shipment Tracking
Dispatch
Microsoft Office
Word
Outlook
Excel
SLA
Order Processing
Billing
Backhaul
Transportation
Data Entry
Problem Solving

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