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Added 5 mins ago
TC
Maintenance of Rolling Stock Manager
Transdev Canada
Brampton, ON
- $115,000 to $145,000 CAD / year
- Full-time
Undertake technical inspections and approval of new and existing vehicles to ensure that required quality standards are effectively achieved.
Added 5 mins ago
CI
Analyste en dynamique de vol/Flight Dynamics Analyst
Calian in Space & Technology
Longueuil, QC · St-Hubert, QC
- Full-time
Added 20 mins ago
CR
Technician - Sample Processing - Evening Shift
Charles River Laboratories
Montreal, QC
- Full-time
Sample Processing Technician – Evening Shift (12:00-20:15)
Added 50 mins ago
B
Bilingual Facility Services Manager (ENG/FR)
BGIS
Quebec, QC
- Full-time
Review Work Orders – ensure that all work orders dispatched to the FM are closed out or reassigned to technician or vendor.
Added 50 mins ago
LM
Medical Lab Technician (OPSEU LAB) - Hematology
LifeLabs Medical Laboratory Services
Mississauga, ON
- Part-time
…diverse professionals works together as one to provide high quality testing and results that Canadians can…
Added 50 mins ago
FC
Sr Vehicle Technician - PUD-2
FedEx Canada
Barrie, ON
- Full-time
Provides timely, quality, cost effective maintenance for Federal Express vehicle fleet and ground support equipment which requires preventative maintenance, troubleshooting, repairs,…
Added 50 mins ago
TC
Shop Technician
Toyota Canada Inc.
Toronto, ON
- Full-time
Toyota Canada Inc. (TCI) currently has an exciting opportunity for a Shop Technician to support our Product Quality and Service Support team. This role will support performing the…
Added 50 mins ago
Quality Control Technician- Level 1
Amrize
Winnipeg, MB
Join Amrize as a Quality Control Technician- Level 1 and help construct what's next. If you're ready to put your skills to work on projects that matter - and build a career with a company…
Added 1 hour ago
NH
Pharmacy Technician - Pharmacy (Permanent Part-Time)
Northumberland Hills Hospital
Cobourg, ON
- Part-time
Reference # 01162 Posted Thursday, September 3rd, 2026 at 11:31am Scope Public Applications Accepted Position Pharmacy Technician Department Pharmacy Vacancy Yes Term Permanent Part-Time…
Added 1 hour ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Redvers, SK
- Full-time
…that reflects our promise of reliable, customer‑focused, and quality‑driven…
Added 1 hour ago
NM
Shop Foreperson
Nelson Motors and Equipment
Avonlea, SK
- Full-time
…reflects our promise of delivering reliable, customer focused, and quality driven…
Added 1 hour ago
S
Industrial Maintenance Technician (Electromechanic) - Weekend Shift
Safran
Mirabel, QC
- Full-time
A company focused on high standards of quality, health/safety, environment, ethics, and technical excellence
Added 1 hour ago
S
Industrial Maintenance Technician (Electromechanic) - Evening Shift
Safran
Mirabel, QC
- Full-time
A company focused on high standards in quality, health/safety, environment, ethics, and technical excellence
Added 1 hour ago
MG
Electronic Assembler
MISTRAS Group
AB · Calgary, AB
- Full-time
…Team as an Electronic Assembler. Are you a detail-oriented technician with strong fine motor skills and proven soldering expertise? We are seeking an Electronic Assembler to join our…
Added 1 hour ago
CP
Product Development (PD) Technician - Wet, Fresh & Treats
Champion Petfoods
AB · Greater Edmonton Metropolitan Area
- Full-time
Champion Petfoods is expanding! We are excited to announce we are looking for a Product Development (PD) Technician - Wet, Fresh & Treats to join our rapidly growing company.
Added 1 hour ago
S
Method Technician - Finishing
Safran
Mirabel, QC
- Full-time
Act as a technical reference for production and coordinate exchanges with quality, engineering, programs, and customers.
Added 1 hour ago
RV
Lab Assistant
Royal Victoria Regional Health Centre
Barrie, ON
- Full-time
ensuring the maintenance of quality assurance and equipment within assigned area of the laboratory.
Added 1 hour ago
CP
Product Development (PD) Technician - Wet, Fresh & Treats
Champion Petfoods
Acheson, AB
- Full-time
Champion Petfoods is expanding! We are excited to announce we are looking for a Product Development (PD) Technician - Wet, Fresh & Treats to join our rapidly growing company.
Added 1 hour ago
MF
HVAC Service Technician
Merit for Training
Kitchener, ON
- Full-time
…development, storage, and woodworking. With a strong commitment to quality and innovation, our company has grown to nearly 100 employees, serving various sectors across the Mount Forest…
Added 1 hour ago
HT
Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Clean, state-of-the-art manufacturing facilities with air quality, climate control and outstanding safety records
Added 1 hour ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
Clean, state-of-the-art manufacturing facilities with air quality, climate control and outstanding safety records
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…values. We are dedicated to offering our customers the highest quality products and services and are looking for people with the inspiration and talent to develop with us as we pursue our…
Added 1 hour ago
HT
Manuf. Support Technician
Husky Technologies
Bolton, ON
- Full-time
Clean, state-of-the-art manufacturing facilities with air quality, climate control and outstanding safety records
Added 1 hour ago
JE
Road Service Technician - Dartmouth (2026-9650)
Johnston Equipment
Dartmouth, NS
- Full-time
Are you good with your hands, have a knack for all things technical? Join Johnston Equipment as a Road Service Technician.
Added 2 hours ago
CC
Automotive Detailer
Craftsman Collision
Salmon Arm, BC
- Full-time
…by moving into an apprenticeship as Auto Body or Refinishing Technician, or a Parts/Production position in the…

Frontier Technologies

Team Lead

Dartmouth, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum of 1–2 years’ experience in a technician role.
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Title: Team Lead

Department: Frontier Technologies

Reports to: Operations Manager

Hours: Monday to Friday, 8:00 am – 5:00 pm, with flexibility as needed.

Location: NS-HRM, NFL- Avalon, Clarenville, Stephenville, Gander

Position Overview

The Team Lead is a hands-on leader who spends four days a week in the field as a technician and one day a week supporting their area. Reporting to the Operations Manager, the Team Lead sets the standard for quality, safety and customer service, and owns the day-to-day health of their area: its storage locker, equipment and tool inventory, returns, training and technician support.

DUTIES & RESPONSIBILITIEs

In-Field Technician Work (approx. 80% – 4 days per week)

Install, upgrade and disconnect interior and exterior outlets, lines, and telephone, internet and cable services and equipment at customer locations, while delivering exceptional customer service.
Troubleshoot and resolve faults from the pole to the customer premises.
Code jobs accurately and complete all required reporting to specification.
Maintain the assigned vehicle and tools, and keep vehicle stock at the levels needed for all job types.
Complete daily safety checks and assessments, and follow all Safe Job Procedures.
Consistently meet or exceed key performance metrics, including productivity, customer satisfaction, quality and revenue.

Team Lead Responsibilities (approx. 20% – 1 day per week)

Area Operations

Storage lockers: Own the storage lockers in your area, keeping each one clean, organized, safe and up to date.
Inventory: Own the inventory and ordering of equipment, tools and stock for your area, keeping levels stable and accurately tracked, and complete regular locker and inventory audits (for example, monthly cycle counts) with results shared with the Operations Manager.
Purchasing: Notify the Operations Manager of any equipment, tools or stock that needs to be purchased, and submit PO requests in a timely manner.
Returns: Process all returns for your area, ensuring every return is completed on time.
Onboarding & offboarding: Issue tools, equipment, vehicle stock and PPE to new hires, and recover and process everything when a technician leaves.
Fleet: Complete the vehicle inspections for your area and ensure maintenance is up to date, coordinating with the Operations Manager.
Capacity & coverage: Assist with quota and capacity management, and help cover same-day gaps, backfill and time-off coverage in your area.

People & Performance

Quality assurance: Complete a minimum of one quality assurance inspection and one site inspection per month for each technician.
Coaching: Hold a monthly coaching session with each technician, reviewing their weekly scorecard metrics, and document every session. Include driver behaviour coaching using Geotab data. Provide ongoing feedback, set performance goals and recommend performance management plans where applicable.
Job coding & quality follow-up: Audit job coding for accuracy when applicable, and follow up on repeat visits, rework and customer complaints with the technician involved.
Training: Train new hires and deliver refresher training and coaching for existing technicians in your area.
Safety: Lead toolbox and safety meetings on a regular cadence, report incidents, near-misses and vehicle damage, and carry out PPE and safety checks in your area.
Hiring: Assist with the hiring process for potential candidates as needed.

Support & Communication

Point of contact: Be the first point of contact for all technician support in your area, serving as the technical escalation point for field issues.
Communication: Communicate regional needs, risks and opportunities to the Operations Manager.

Experience & Qualifications

High school diploma or equivalent; some post-secondary education is considered an asset.
Minimum of 1–2 years’ experience in a technician role.
Leadership or coaching experience is considered an asset.
Good performance metrics, meeting or exceeding expectations.
Valid provincial driver’s license with a satisfactory driving abstract is an absolute requirement.
Satisfactory criminal background check.
Ability to travel within the assigned area as required.

Skills, Efforts & Attributes

Leadership & coaching – leads by example, gives clear and constructive feedback, and helps others grow.
Technical expertise – strong troubleshooting skills and a trusted resource for the team.
Ownership & accountability – takes responsibility for results, assets and follow-through in their area.
Organization & attention to detail – keeps accurate records, inventory and documentation.
Communication – clear, professional and respectful with technicians, managers and customers.
Customer focus – committed to a positive customer experience on every visit.
Time management & multitasking – balances a full field schedule with team lead duties.
Adaptability – flexible and responsive as priorities and performance expectations change.
Safety mindset – models safe work practices and holds the team to the same standard.
Technology comfort – confident with work order, inventory and scorecard tools.

CORE VALUES

Quality – Ensures the highest quality of work by following proper work procedures to ensure customer satisfaction.
Safety – Follows all safe work procedures to ensure safety at all times.
Improvement – Actively seeks opportunities for continuous improvement, particularly in the overall customer and installation experience, striving for 100% client satisfaction.
Integrity – Conducts all business activities with absolute transparency and integrity.
Well-Being & Happiness – Is passionate about maintaining and enhancing their own well-being and happiness, and promotes this within their team.

Apply About employer

More about this job

Responsibilities

Perform field installation, upgrades, disconnections, troubleshooting, and customer service while meeting quality, safety, and performance standards. Support area operations by managing inventory, equipment, returns, fleet readiness, technician training and coaching, quality inspections, safety, and field escalations.

Requirements

Requires a high school diploma or equivalent, at least 1–2 years of technician experience, a valid provincial driver’s license with a satisfactory driving abstract, and a satisfactory criminal background check. Leadership or coaching experience and post-secondary education are assets; candidates must also be able to travel within the assigned area.

Skills

Leadership
Coaching
Technical Troubleshooting
Inventory Management
Quality Assurance
Safety Compliance
Customer Service
Communication
Organization
Time Management
Job Coding
Training
Fleet Management
Performance Management
Adaptability
Work Order Tools

Visa sponsorship

Not detected in the job text

Keywords

Frontier Technologies
Telecommunications
Internet Services
Cable Services
Telephone Services
Outlet Installation
Line Installation
Fault Troubleshooting
Customer Premises
Safe Job Procedures
Safety Checks
Quality Assurance Inspections
Site Inspections
Job Coding
Inventory Audits
Cycle Counts
Purchase Order Requests
Returns Processing
Personal Protective Equipment
Fleet Inspections
Vehicle Maintenance
Geotab
Technician Scorecards
Performance Coaching
Toolbox Meetings
Incident Reporting
Customer Complaints
Work Orders
Technician Training

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