Find work in Canada.

484,512 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 day ago
DE
Technical Support Hardware Specialist
Discover Energy Systems
Vancouver, BC
- Full-time
Discover Energy Systems (DES) is seeking a Technical Support Hardware Specialist to provide advanced technical support for its battery management and energy storage solutions. This…
Added 1 day ago
F
IT Service Support
Fugro
Mississauga, ON
- Full-time
Provide Level 1 and Level 2 onsite and remote support for laptops, desktops, software, Microsoft 365, mobile devices, printers, conference room technology, and approved business…
Added 1 day ago
HR
Inventory & Procurement Specialist
Haply Robotics
Montreal, QC
- Full-time
As our Inventory & Procurement Specialist, you will keep our hardware production running smoothly by executing daily purchasing, PO tracking, and inventory control within our end-to-end…
Added 1 day ago
Q
Head of Product Development- Glass Hardware
Quikr
Vancouver, BC
- Full-time
This person will lead hardware products across the full lifecycle, from product requirements and engineering development through validation, industrialization, mass production, launch, and…
Added 1 day ago
CI
Staff Engineer
ChargeLab Inc.
Toronto, ON
- Full-time
ChargeLab is looking for a Staff Engineer to set technical direction across engineering and to shape how we design, validate, and deliver software at scale. This role sits on the…
Added 1 day ago
ZI
Systems Administrator
ZenaTech Inc.
Vancouver, BC
- $60,000 to $70,000 CAD / year
- Full-time
As a Systems Administrator, you will be responsible for the seamless operation of all technology systems that support engineering, production, and business processes. This includes managing…
Added 1 day ago
Consulting Infrastructure Specialist
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Lead Specialist is responsible for assessing, designing and supporting offered technology services. Providing operational excellence of existing security technologies and services. They…
Added 1 day ago
BE
Environmental Response Specialist
BC Energy Regulator
Fort St. John, BC
- Full-time
Provide technical support for BCER ambient air quality monitoring equipment involving the use of specialized hardware and software.
Added 1 day ago
T
HIL Specialist
ThunderSoft
Oshawa, ON
- $55 to $58 CAD / hour
- Contract
…environments which allows for faster development cycles for all GM EV and PHEV vehicles with a focus on brake and propulsion thermal management systems. The candidate will be able to…
Added 2 days ago
FE
Motor Control Applications Engineer (West Coast)
Future Electronics
Vancouver, BC
- Full-time
The Motor Control Specialist Field Applications Engineer within Future Electronics’ Advanced Engineering Group is responsible for providing expert support and technical leadership for…
Added 2 days ago
CA
Network/Desktop Support
Cascade Aerospace Inc.
Abbotsford, BC
- Full-time
We are recruiting for an enthusiastic Network/Desktop Support Technician that possesses exceptional communication and customer service skills. You will work with Cascade’s Information…
Added 2 days ago
E
Tests and Validations Specialists
EERS
Montreal, QC
- Full-time
EERS develops enabling hardware and software for noise management, hearing protection, audio clarity and voice intelligibility through devices that are comfortable and secure. We are…
Added 2 days ago
T
Spécialiste en systèmes / System specialist Engineering
Textron
Mirabel, QC
- Full-time
Added 2 days ago
Co-op/Intern Student - Electrical Specialist (12 or 16 month term)
Spartan Controls Ltd.
Calgary, AB
We are recruiting for Co-op/Intern Students to work as Electrical Specialists with our Operations - Systems, Software & Solutions (S3) teams in Calgary. The successful candidates will work…
Added 2 days ago
IT Systems Specialist
Opendoor
Toronto, ON
As an IT Specialist, you’ll serve as a global systems administrator and technical owner for our Toronto office. You’ll architect and administer endpoint and identity platforms, manage…
Added 2 days ago
BF
Spécialiste en systèmes / System specialist Engineering
Bell Flight
Mirabel, QC
- Full-time
Added 2 days ago
IC
AppOps, Senior Specalist
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
The AppOps, Senior Specialist will report to the Leader, Product Operations for e-Transfer/Money Movement and work closely with Product, Development, DevSecOps, Architecture, Observability,…
Added 2 days ago
UR
Procurement Specialist
Upside Robotics
Waterloo, ON
- Full-time
Role Description The Procurement Specialist is a full-time, on-site role based in Waterloo, ON, responsible for sourcing and purchasing components, materials, and services that support…
Added 2 days ago
CL
Customer Support Specialist
CM Labs Simulations
Montreal, QC
- Full-time
…advanced simulation solutions for industries such as construction, engineering, and training. Our innovative software and hardware products empower organizations to enhance their operations…
Added 2 days ago
F
Software Dev QA Specialist
Fortinet
Burnaby, BC
- Full-time
Familiar with general system maintenance and troubleshooting, understanding of combination of software and different hardware components
Added 2 days ago
Senior Talent Acquisition Specialist
Octasic
Montreal, QC
Reporting to the Director, Human Resources, the incumbent will play a key role in identifying, attracting, and hiring highly qualified candidates for critical positions across engineering,…
Added 2 days ago
CL
Customer Support Specialist
CM Labs
Montreal, QC
- Full-time
…advanced simulation solutions for industries such as construction, engineering, and training. Our innovative software and hardware products empower organizations to enhance their operations…
Added 2 days ago
C
Senior Broadcast Technologist (T & I) (On-site)
CBC/Radio-Canada
Toronto, ON
- Full-time
We are looking for a Broadcast and IT Systems Specialist to support the studio, content creation, and presentation groups with technical issues as well as help implement groundbreaking…
Added 2 days ago
T
SENIOR IT SUPPORT ANALYST-2
TD
Toronto, ON
- Full-time
Third and last level of support to diagnose and resolve incidents/problems with hardware and software.
Added 3 days ago
US
TSG Specialist I
UPS Supply Chain Solutions
Hamilton, ON · Burlington, ON · Caledon, ON · CA - CALEDON HUB (ONCND)
- Full-time
This position provides customers with deployment and support services for UPS approved technology products. The incumbent supports internal and external customers and UPS Information…

Fugro

IT Service Support

Mississauga, ON, Canada

Base salary range for this position is $65K to $85K CAD Annual · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Base salary range for this position is $65K to $85K CAD Annual
Job type: Full-time
Education: High school diploma
Experience: Have 7 years or more of experience in IT service desk, desktop support, site support, or infrastructure support roles.
Posting language: English
Posted: Oct 23, 2026

Original job description

Job Description

The IT Service Support serves as the primary onsite IT resource for the Mississauga office and provides high-quality technical support to local and regional users. The role combines service desk, desktop support, site IT operations, infrastructure coordination, asset management, and local project responsibilities. The position works independently to maintain reliable technology services while collaborating with regional and global IT teams and following corporate IT, security, and operational standards.

Base salary range for this position is $65K to $85K CAD Annual

This job posting is for an existing opening in our Mississauga office.

Job Responsibilities

Lead by example and place Quality, Health & Safety, Security, and the protection of the Environment as core values while never intentionally placing employees, our processes, customers, or the communities in which we live and work at risk.
Serve as the primary point of contact for IT incidents and service requests within the Mississauga office as well as regional IT services.
Provide Level 1 and Level 2 onsite and remote support for laptops, desktops, software, Microsoft 365, mobile devices, printers, conference room technology, and approved business applications.
Monitor the health of site technology and provide hands-on support for workstations, network connectivity, wireless access points, switches, communications systems, and local technology equipment.
Act as the local IT focal point and coordinate day-to-day technology support for the Mississauga site.
Collaborate with regional and global infrastructure, security, applications, and other specialist teams to troubleshoot issues and support upgrades, implementations, and maintenance activities.
Coordinate local support for office moves, expansions, conference room upgrades, network changes, and other site technology improvements.
Escalate service risks, recurring issues, and infrastructure concerns proactively.
Investigate, diagnose, resolve, document, and appropriately escalate incidents and service requests in accordance with established service levels and support procedures.
Keep tickets accurate and current, communicate progress clearly, and maintain ownership through resolution.
Assist and train end users in person and remotely while consistently providing professional customer service.
Maintain accurate IT asset and inventory records, including equipment assignments, stock levels, deployments, replacements, returns, and approved disposal activities.
Maintain an appropriate local stock of approved equipment and peripherals and support periodic asset audits.
Assist with software deployment, configuration, upgrades, license tracking, renewals, and compliance with licensing agreements.
Coordinate approved equipment and service requirements with vendors, procurement, office management, and facilities.
Support new-hire onboarding, employee transfers, and offboarding activities, including account, device, access, and equipment requirements.
Administer Microsoft 365 and approved user access requests in accordance with identity, security, and authorization procedures.
Provide end-to-end support for corporate mobile devices and approved endpoint management processes.
Act as the IT focal point for small local projects and contribute to regional and global IT initiatives.
Create and maintain local procedures, technical documentation, support instructions, and knowledge articles.
Identify opportunities to improve service delivery, standardize processes, reduce recurring incidents, and improve the end-user experience.
Participate in IT governance, compliance, security, and audit activities as required.
Incidents and requests are handled accurately, professionally, and within established service targets.
Users receive responsive support and clear communication throughout the support process.
Site technology remains reliable, secure, and properly supported.
Asset, inventory, software, and account records remain accurate and current.
Onboarding, transfers, offboarding, and local technology projects are completed in a timely and coordinated manner.
Documentation, standardization, and continual improvement activities strengthen overall service delivery.
Ensure accordance to company standards, industry standards, QHSSE policy and local regulations.

Job Requirements

Legally authorized to work in Canada, without restrictions.
A High School diploma is required.
Possess a degree in Computer Science, Informatics, Computer Engineering, or a related field is highly preferred.
Have 7 years or more of experience in IT service desk, desktop support, site support, or infrastructure support roles.
Demonstrated experience serving as a primary onsite IT resource or independently supporting a small to medium-sized office.
Strong working knowledge of Windows 10/11, Microsoft 365, Microsoft Teams, Active Directory or Microsoft Entra ID, desktop and laptop hardware, mobile devices, printers, and standard collaboration technology.
Practical knowledge of networking concepts, including TCP/IP, wired and wireless connectivity, switches, and access points.
Experience using an enterprise ticketing system and working within ITIL-aligned incident, request, change, and asset management processes.
Experience supporting user onboarding, transfers, offboarding, access administration, software deployment, and IT asset lifecycle activities.
Strong troubleshooting, organization, documentation, customer service, and communication skills.
Ability to prioritize competing demands, work independently, coordinate vendors, and collaborate effectively with regional and global teams.
ITIL Foundation, Microsoft, networking, or endpoint management certifications are considered an asset.
Ability to provide occasional after-hours support and travel within Canada when business needs require it.

What’s in it for you?

At Fugro, our people are our number one priority and central to our purpose to create a safe and livable world. Our values set the foundation for our unique culture: we are determined to deliver, we prepare for tomorrow, we do what’s right, and we build trust. Our talent philosophy is seeded by our values and fueled by a passion for learning, developing leadership behaviors, transparency, and accountability.

Fugro offers opportunities to sharpen skills and provide career growth through on-the-job learning experiences, LinkedIn Learning access, business and technical training, and leadership development programs.

Disclaimer for recruitment agencies:

Fugro does not accept any unsolicited applications from recruitment agencies. Acquisition to Fugro Recruitment or any Fugro employee is not appreciated.

Apply About employer

More about this job

Responsibilities

The IT Service Support acts as the primary onsite resource for the Mississauga office, providing Level 1 and Level 2 technical support for hardware, software, and infrastructure. The role involves collaborating with global teams to maintain technology standards, manage IT assets, and support office projects and user onboarding.

Requirements

Candidates must have at least 7 years of experience in IT support roles and possess a high school diploma, with a degree in a computer-related field preferred. Strong technical proficiency in Windows, Microsoft 365, networking, and ITIL-aligned processes is required, along with the ability to work independently.

Skills

Desktop support
Service desk
Infrastructure support
Microsoft 365
Windows 10/11
Active Directory
Microsoft Entra ID
Networking
TCP/IP
Hardware troubleshooting
Asset management
ITIL
Customer service
Technical documentation
Vendor coordination

Benefits

Career growth opportunities
On-the-job learning
LinkedIn Learning access
Business and technical training

Visa sponsorship

Not detected in the job text

Keywords

IT Service Support
Desktop Support
Infrastructure
Microsoft 365
Windows 10
Windows 11
Active Directory
Microsoft Entra ID
TCP/IP
Networking
ITIL
Asset Management
Hardware
Software Deployment
Endpoint Management
Technical Support
Incident Management
Service Desk
Onboarding
Vendor Management
Documentation
Collaboration
Troubleshooting
Security
Compliance

Report this job