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Principal Software Engineer - Zynque
Fulfillment IQ
Remote, Canada
- $175,000 to $210,000 CAD / year
- Full-time
- Remote
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Fulfillment IQ

Principal Software Engineer - Zynque

Remote, Canada

Remote

$175,000 to $210,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $175,000 to $210,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Nov 8, 2026

Original job description

General Information:

Job Title: Principal Software Engineer - Zynque Location: Hybrid, three days per week, Toronto / Greater Toronto Area (GTA), Ontario, Canada Job Type: Permanent, Full-Time Hiring Timeline: Immediate Reporting Line: General Manager at Zynque Existing Vacancy: Yes Application Deadline: Open until filled. Applications are reviewed on a rolling basis. Salary Range: $175,000 – $210,000 CAD per year (negotiable)

About Fulfillment IQ (FIQ):

Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.

We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.

Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.

If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.

Role Overview

Zynque is FIQ's integration platform (iPaaS) for supply chain and logistics. After a year of development, it is live in production with active customers onboarding, and it now needs to grow into an enterprise-grade, high-throughput platform.

This is not a greenfield role, and it is not a maintenance role. It is a scale-up role: take a young production platform and harden it into a system that enterprises trust with their operations. You will own the architecture as it evolves under real load, with real customers, while the platform keeps shipping.

Must Have:

10+ years building and operating cloud-native backend or platform systems
Owned the scaling of a production SaaS or data platform through rapid customer growth: hardening, re-architecture under load, and maturing an early product to enterprise grade
Deep hands-on experience with high-throughput distributed systems: event streaming or message queues, async processing, idempotency, retries, backpressure
Strong performance engineering: profiling, load testing, horizontal scaling, capacity planning
Production reliability ownership: observability, SLOs, incident management, fault-tolerant design
Multi-tenant SaaS experience, including tenant isolation and noisy-neighbor problems
Proficiency in Python and JavaScript/TypeScript (Next.js)
Hands-on daily coder with founder-level ownership; comfortable in low-process, high-ambiguity environments

Nice to Have:

Built or scaled an integration platform, ETL/data pipeline product, or API platform (connectors, transformation pipelines, webhooks)
Kafka or similar streaming infrastructure at scale
Supply chain or logistics systems exposure (WMS, OMS, TMS, EDI integrations)
AI-assisted engineering workflows; AI is deeply embedded in how we build
Experience shipping AI/LLM-driven capabilities in production (rag, generation pipeline, agentic workflows)

Key Responsibilities:

Own technical direction and architecture evolution of a live, revenue-generating platform
Scale throughput and reliability while customers onboard, including zero-downtime changes to running systems
Harden the platform: tenant isolation, rate limiting, security, data integrity
Establish observability, SLOs, and incident practices as the customer base grows
Lead performance and capacity work ahead of demand, not behind it
Raise engineering standards through design reviews and mentorship
Partner with Product to balance platform investment against feature delivery
Identify and retire scaling risks and technical debt before they compound

What Success Looks Like in the First 90 Days:

30: Deep command of the codebase and production topology; shipping to production; documented view of the top scaling and reliability risks
60: First major scaling or reliability improvements live; observability and SLO baseline established
90: Enterprise-readiness roadmap owned and in motion; measurable gains in throughput, latency, or stability

Key Performance Indicators (KPIs):

Platform uptime and reliability
Throughput and latency under growing customer load
Customer and integration onboarding velocity
Incident frequency and time to recovery
Enterprise scalability readiness

Why You’ll Love Working Here:

At Fulfillment IQ, we don’t just build supply chain solutions. We build careers, friendships, and unforgettable experiences.

We believe in giving our senior technical leaders real ownership, real influence, and the opportunity to shape platforms that power real-world logistics operations.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.

Here’s what makes working with us a rewarding experience:

Work That Matters Build systems that directly impact global commerce and supply chain performance.

Career Growth That Matters We invest in mentorship, leadership development, learning budgets, and long-term career growth.

Flexibility to Thrive We support remote and hybrid work models by offering multiple office locations to help you perform at your best.

We Celebrate You From team wins to work anniversaries, we recognize impact, celebrate milestones and reward performance.

A Collaborative Culture Work alongside talented engineers, product leaders, and award-winning domain experts who value ownership, transparency, and high standards.

Benefits

Extended health and dental coverage for you and your family

Competitive paid time off, sick leave and public holidays, with flexible leave policies

Group retirement savings plan with employer contributions

Dedicated learning and development budget

Equipment and workstation allowances, internet and business travel reimbursements

Employee stock options (ESOP), where applicable

Team events, meetups and company offsites

Important Information for Applicants

Work Authorization

Applicants must be legally authorized to work in Canada.

Use of Artificial Intelligence in Hiring:

FIQ uses artificial intelligence to assist in the screening, assessment, and shortlisting of applications for this position, including features within our applicant tracking system. AI supports human reviewers and does not make hiring decisions on its own. Final hiring decisions are made by FIQ personnel. If you have questions about how AI is used in this process, contact hr@fulfillmentiq.com.

Accommodations:

FIQ is committed to an inclusive and accessible recruitment process. Consistent with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code, accommodations are available on request at any stage of recruitment and assessment. Contact hr@fulfillmentiq.com and we will work with you to meet your needs.

Candidate Privacy:

Your personal information is collected and used for recruitment purposes in accordance with FIQ's Candidate Privacy Notice, available here, and in accordance with applicable Canadian privacy law (PIPEDA). This includes the use of AI-assisted screening described above and cross-border storage or processing that may occur in the United States. By applying, you acknowledge this notice. Questions: hr@fulfillmentiq.com.

Equal Opportunity:

Fulfillment IQ is a people-first company built on trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high-performing workplace. We consider all qualified applicants without regard to any ground protected under the Ontario Human Rights Code, including race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.

Learn More About Us:

Website: fulfillmentiq.com

LinkedIn: Fulfillment IQ

Spotify: eCom Logistics Podcast Spotify

YouTube: eCom Logistics Podcast YouTube

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More about this job

Responsibilities

You will own the technical direction and architecture evolution of the Zynque integration platform to ensure it scales effectively under enterprise-grade loads. This involves hardening the system, improving reliability, and leading performance initiatives while mentoring the engineering team.

Requirements

Candidates must have over 10 years of experience building and operating cloud-native backend systems with a proven track record of scaling SaaS platforms. Proficiency in Python and JavaScript/TypeScript is required, along with deep expertise in distributed systems and performance engineering.

Skills

Cloud-native backend systems
SaaS scaling
Distributed systems
Performance engineering
Observability
Python
JavaScript
TypeScript
Next.js
Kafka
Data pipelines
API platform
Supply chain systems
Logistics systems
AI-assisted engineering
LLM-driven capabilities

Benefits

Extended health and dental coverage
Paid time off
Sick leave
Public holidays
Group retirement savings plan
Learning and development budget
Equipment and workstation allowances
Internet and business travel reimbursements
Employee stock options

Visa sponsorship

Not detected in the job text

Keywords

Principal Software Engineer
Zynque
iPaaS
Cloud-native
SaaS
Distributed systems
Python
JavaScript
TypeScript
Next.js
Performance engineering
Observability
SLO
Kafka
ETL
Data pipeline
API
Supply chain
Logistics
WMS
OMS
TMS
EDI
AI
LLM
RAG
Agentic workflows
Enterprise-grade
High-throughput
System architecture

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