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Operations Manager

  • Perdue, SK, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description


Description

Full Line Ag is a family owned farm equipment dealership with three locations in Saskatchewan.

This is a hands-on leadership role leading the day-to-day operations of our Perdue location. Ideal for someone who enjoys working with people, problem solving, and building a successful team. This position works closely with ownership and the management team and reports directly to them.

Service Leadership (Approx. 60%) (Team includes 4 techs and 1 service writer) -Coordinate technician workloads, schedules, and other support -Assist with customer service calls, questions, and issue resolution -Support the Service Writer with work orders, and customer inquiries -Foster a positive, accountable, and engaging team environment

General Leadership (Approx. 40%) (Team includes 3 parts people, and 1 sales person) -Provide leadership, direction, and support to the team -Support the Parts Department with questions and decisions -Make day-to-day decisions, involve ownership/management as needed -Conduct employee check-ins -Ensure all departments work effectively together -Monitor efficiency, productivity, profitability, and growth -Set goals and work with the team to achieve them

We offer comprehensive benefits, a pension plan, active living reimbursement, and training and development opportunities. This role is ideal for someone seeking more than a traditional management position, combining hands-on involvement with customers, technicians, and daily operations with the opportunity to lead a location, make decisions, and help grow the business.

Previous experience in agriculture, equipment, service or dealership operations are an asset. However, leadership, mechanical understanding, customer service skills, and the right attitude are equally important.

More about this job

Responsibilities

The Operations Manager at Full Line Ag Services will lead the Perdue location's daily work, coordinating technicians and service writing, supporting customers and the parts team, and keeping departments working together. They will monitor productivity and profit, set goals with the team, and hold regular employee check-ins.

Requirements

Candidates need strong leadership, a working understanding of mechanics, good customer service skills and the right attitude. Experience in agriculture, equipment, service or dealership operations is an asset.

Skills

  • Team leadership
  • Staff scheduling and workload coordination
  • Customer service and issue resolution
  • Work order management
  • Mechanical understanding
  • Performance monitoring
  • Goal setting
  • Cross-department coordination
  • Problem solving
  • Employee check-ins
  • Agricultural equipment knowledge
  • Dealership operations

Benefits

  • Comprehensive benefits
  • Pension plan
  • Active living reimbursement
  • Training and development

Categories

  • Retail
  • Manufacturing
  • Management & Leadership
  • Agriculture

Keywords

  • Operations Manager
  • farm equipment dealership
  • agricultural equipment
  • service department management
  • parts department
  • team leadership
  • technician scheduling
  • customer service
  • work orders
  • service writer
  • productivity
  • profitability
  • Saskatchewan
  • dealership operations
  • mechanical

Seniority

Mid level

Perks

  • Retirement plan
  • Paid training

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