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Added 7 mins ago
H
Volunteer Coordinator
HealthCareersInSask.ca
Weyburn, SK
- Part-time
Added 22 mins ago
GO
Crown Land Coordinator
Government of Manitoba
Neepawa, MB
- Full-time
The Department of Natural Resources and Indigenous Futures is looking for a qualified candidate for the role of Crown Land Coordinator with the Lands Branch.
Added 22 mins ago
CL
Donor Relations Coordinator
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- Full-time
The Donor Relations Coordinator is responsible for developing and maintaining corporate partnerships that generate revenue and support the mission and initiatives of Community Living…
Added 22 mins ago
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Talent Acquisition Coordinator
Staples Canada
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- $47,800 to $59,750 USD / year
- Full-time
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Added 22 mins ago
TT
Logistics Coordinator
Top Tier Talent Group
Mississauga, ON
- Full-time
Our client is seeking a Logistics Coordinator to join our dynamic team to maintain and
Added 22 mins ago
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Final Mile Coordinator ( Tuesday to Saturday 12PM -8:30 PM)
RONA
Milton, ON
- Full-time
We are seeking a Final Mile Coordinator to support the planning and execution of final-mile deliveries. This role provides day-to-day operational, system, and communication support while…
Added 37 mins ago
YO
Camp Program Coordinator
YMCA of Greater Toronto
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- Part-time
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Added 37 mins ago
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Wellness Coordinator
YMCA of Greater Toronto
Torrance, ON
- Part-time
The Wellness Coordinator supports the physical and mental health and well-being of campers and staff through the coordination and delivery of camp wellness services. The position provides…
Added 37 mins ago
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Assistant Coordinator
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- Full-time
The Assistant Coordinator is a self-starter with strong organization, communication, interpersonal, accounting, and computer skills. If you enjoy problem solving, and a company that…
Added 37 mins ago
O
Coordinator, Specialty Leasing
OMERS
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- Full-time
As a Specialty Leasing Coordinator at Square One, you'll play a pivotal role in supporting the Senior Manager of Specialty Leasing to drive revenue and enhance the brand’s positioning. Your…
Added 37 mins ago
MD
Watershed Specialist - NR Spec Sr Eco Svcs
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Designated in Connect 700 Program for Applicants with Disabilities: Yes
Added 52 mins ago
CR
Assistant Coordinator
Cando Rail & Terminals
Brandon, MB
- Full-time
The Assistant Coordinator is a self-starter with strong organization, communication, interpersonal, accounting, and computer skills. If you enjoy problem solving, and a company that…
Added 52 mins ago
CO
Stakeholder Engagement Coordinator - NL Workforce Innovation Centre (Business Development Officer)
College of the North Atlantic
Corner Brook, NL
- Full-time
Working within the Newfoundland and Labrador Workforce Innovation Centre (NLWIC) and reporting to the Director of the NLWIC, the Stakeholder Engagement Coordinator will:
Added 52 mins ago
EC
Admissions Coordinator FT
EHN Canada
Toronto, ON
- $55,000 to $65,000 CAD / year
- Full-time
Acting as the first point of contact, the Admissions Coordinator builds trust, identifies needs, and guides clients through both the clinical and financial aspects of admission. Success…
Added 1 hour ago
L
Project Coordinator - Utilities (New Graduate)
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Edmonton, AB · Vancouver, BC · Toronto, ON · Saskatoon, SK
- Full-time
As the Project Coordinator, you will be responsible for the smooth functioning of day-to-day operations to ensure that projects are completed on time and within budget. In this role, you…
Added 1 hour ago
S
Project Manager II
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- Full-time
Typically leading 2-5 projects each with 4-10 team members and supported by a Project Coordinator per project. Project duration is generally more than 18 months.
Added 1 hour ago
Course Coordinator
360training
ON
The Course Coordinator is responsible for coordinating, editing, and supporting the development, quality, and consistency of educational content across assigned courses and programs. This…
Added 1 hour ago
Project Lead - Nuclear Services
E.S. FOX LIMITED
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Experience as a Project Coordinator or equivalent for nuclear power plant industry or related construction/industrial projects is preferred.
Added 1 hour ago
MD
District Manager - NR Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Designated in Connect 700 Program for Applicants with Disabilities: Yes
Added 1 hour ago
F
Coordonateur·trice au succès client
Fundica
Montreal, QC
- Full-time
…early-career professional to join our team as a Customer Success Coordinator. You will be responsible for understanding our clients' needs, managing their onboarding and training, and…
Added 1 hour ago
UO
Residence Life Coordinator
University of Waterloo
Waterloo, ON
- Full-time
Residence Life Coordinator’s supporting the Undergraduate portfolio will assume regular, rotating on call shift with peers and respond to urgent matters accordingly.
Added 1 hour ago
Licensed Practical Nurse - Home Care
Winnipeg Regional Health Authority
Selkirk, MB
…functions/ activities as assigned to them by the Home Care Case Coordinator. The Licensed Practical Nurse – Home Care works with the team to promote an integrated, holistic health service…
Added 1 hour ago
Licensed Practical Nurse - Home Care
Winnipeg Regional Health Authority
Selkirk, MB
…functions/ activities as assigned to them by the Home Care Case Coordinator. The Licensed Practical Nurse – Home Care works with the team to promote an integrated, holistic health service…
Added 1 hour ago
R
Executive Assistant
RBC
Toronto, ON
- Full-time
5- 10 years’ experience of executive administration/coordinator experience, providing support to senior level management or relevant experience.
Added 1 hour ago
FH
Registered Nurse/Registered Psychiatric Nurse, Community Mental Health & Substance Use Services, Integrated Transition Care - Chilliwack
Fraser Health Authority
Chilliwack, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…including MH&SUS Physicians, Primary Care Providers (GP/NP), Team Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution…

Fundica

Coordonateur·trice au succès client

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English · French
Posted: Nov 3, 2026

Original job description

English section of this bilingual listing.

About the Role:

We are looking for a motivated, proactive, and fully bilingual (English and French) early-career professional to join our team as a Customer Success Coordinator. You will be responsible for understanding our clients' needs, managing their onboarding and training, and helping drive long-term customer satisfaction, retention, and growth.

You will work closely with the President and our business development, marketing, product, software development, and funding analysis teams. You will support our growth across the United States and Canada by ensuring a positive customer experience and proactively identifying new opportunities.

Key Responsibilities:

Lead onboarding and training for new clients so implementation goes smoothly and adoption lasts
Act as the day-to-day contact for clients, build trust, learn their needs, and document what you hear
Flag growth and upsell opportunities to the sales team
Work with sales, marketing, and product to improve retention across the customer journey
Log client activity, follow-ups, and leads in our CRM
Support the marketing team with various initiatives, including content creation, client communications, and the organization of events and webinars.
Support product demos and presentations led by the business development team
Work with sales, marketing, and product to improve retention across the customer journey

Qualifications:

Fully fluent in both English and French, written and spoken, to effectively communicate with our clients across Canada and the United States
Post-secondary degree or diploma with a strong grasp of technology
Up to 2 years in customer success, sales, or another customer-facing role (internships, co-ops, and part-time work count)
Interest in sales and business development, with an entrepreneurial streak
Fast learner, empathetic, energetic, curious about technology, with a good sense of humour

Program Eligibility:

This position is funded through the Youth Employment Program. To be eligible, you must be:

A post-secondary graduate
Under 30 years old
A Canadian citizen or permanent resident
A first-time participant in the Youth Employment Program

What's In It for You?

Work from our downtown office in Montreal (Peel Metro)
Join an enthusiastic and dynamic team in a fast-paced learning environment
Meet influencers in the tech community and expand your personal network
Competitive compensation, including stock options
Monthly team events
Enjoy a kitchen stocked with healthy snacks and beverages

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees.

About Fundica:

Fundica is an award winning, AI-powered funding workflow platform licensed to financial institutions, governments, and advisors across North America. Using Fundica, these organizations help businesses easily identify and apply for the most relevant funding while making these organizations next generation, one-stop funding destinations.

We thank you for your interest and unfortunately will only be able to contact those candidates selected for interviews

Read the full bilingual original

**The English version will follow**

Description du poste :

Nous recherchons une personne motivée, proactive et parfaitement bilingue en français et en anglais, en début de carrière, pour occuper le poste de coordonnateur·trice au succès client. Vous serez à l'écoute de nos clients, vous gérerez l'intégration et la formation, puis vous ferez progresser leur satisfaction, leur fidélisation et leur croissance à long terme.

Vous travaillerez aux côtés du président et des équipes du développement des affaires, du marketing, du produit, du développement logiciel et de l'analyse du financement. Vous soutiendrez notre croissance aux États-Unis et au Canada en gardant nos clients satisfaits et en repérant les occasions tôt.

Principales Responsabilités :

Assurer l'intégration et la formation de nouveaux clients pour faciliter leur prise en main de la plateforme et favoriser son utilisation à long terme.
Être le principal point de contact des clients, établir des relations de confiance, comprendre leurs besoins et assurer un suivi régulier.
Repérer des occasions de croissance et de vente incitative et les transmettre à l'équipe des ventes.
Collaborer avec les équipes de ventes, du marketing et du produit pour améliorer l'expérience client et favoriser la fidélisation.
Tenir à jour les informations dans notre CRM, notamment les échanges avec les clients, les suivis et les occasions de vente.
Appuyer l'équipe marketing dans la réalisation de diverses initiatives, notamment la création de contenu, les communications avec les clients et l'organisation d'événements et de webinaires.
Appuyer l'équipe du développement des affaires lors des démonstrations et des présentations de la plateforme.

Qualifications :

Maîtrise parfaite du français et de l'anglais, tant à l'oral qu'à l'écrit, afin de communiquer efficacement avec notre clientèle au Canada et aux États-Unis
Diplôme d'études postsecondaires et bonne maîtrise des outils technologique.
Jusqu'à deux ans d'expérience en succès client, en vente ou dans un autre poste impliquant des interactions avec la clientèle (les stages et les emplois à temps partiel sont pris en compte)
Intérêt pour la vente et le développement des affaires, avec un esprit entrepreneurial
Capacité à apprendre rapidement, empathie, dynamisme, curiosité pour la technologie et bon sens de l'humour

Admissibilité au programme :

Ce poste est financé par le Programme d'emploi jeunesse. Pour être admissible, vous devez :

Être titulaire d'un diplôme d'études postsecondaires.
Être agé(e) de moins de 30 ans.
Être citoyen(ne) canadien(ne) ou résident(e) permanent(e).
Participer pour la première fois au Programme d'emploi jeunesse.

Ce que nous offrons :

Travaillez à partir de notre bureau situé au centre-ville de Montréal (métro Peel).
Rejoignez une équipe enthousiaste et dynamique dans un environnement où l'apprentissage est continu.
Rencontrez des acteurs clés du monde de la technologie et étendez votre réseau professionnel.
Rémunération compétitive, incluant des options d'achat et d'actions.
Évènements d'équipe mensuels.
Profitez d'une cuisine remplie de collations et de boissons saines.

Nous sommes un employeur soucieux de l'égalité des chances. Nous célébrons la diversité et nous nous engageons à créer un environnement inclusif et accessible pour tous les employés.

À propos de Fundica :

Fundica est une plateforme primée de flux de travail de financement, propulsée par l’IA et offerte sous licence aux institutions financières, aux gouvernements et aux conseillers partout en Amérique du Nord. Grâce à Fundica, ces organisations aident les entreprises à repérer facilement les financements les plus pertinents et à présenter une demande, tout en devenant des guichets uniques de financement de nouvelle génération.

Nous vous remercions pour votre intérêt et prenez note que nous ne contacterons que les candidats sélectionnés pour les entrevues.

***

About the Role:

Key Responsibilities:

Lead onboarding and training for new clients so implementation goes smoothly and adoption lasts
Act as the day-to-day contact for clients, build trust, learn their needs, and document what you hear
Flag growth and upsell opportunities to the sales team
Work with sales, marketing, and product to improve retention across the customer journey
Log client activity, follow-ups, and leads in our CRM
Support the marketing team with various initiatives, including content creation, client communications, and the organization of events and webinars.
Support product demos and presentations led by the business development team
Work with sales, marketing, and product to improve retention across the customer journey

Qualifications:

Fully fluent in both English and French, written and spoken, to effectively communicate with our clients across Canada and the United States
Post-secondary degree or diploma with a strong grasp of technology
Up to 2 years in customer success, sales, or another customer-facing role (internships, co-ops, and part-time work count)
Interest in sales and business development, with an entrepreneurial streak
Fast learner, empathetic, energetic, curious about technology, with a good sense of humour

Program Eligibility:

This position is funded through the Youth Employment Program. To be eligible, you must be:

A post-secondary graduate
Under 30 years old
A Canadian citizen or permanent resident
A first-time participant in the Youth Employment Program

What's In It for You?

Work from our downtown office in Montreal (Peel Metro)
Join an enthusiastic and dynamic team in a fast-paced learning environment
Meet influencers in the tech community and expand your personal network
Competitive compensation, including stock options
Monthly team events
Enjoy a kitchen stocked with healthy snacks and beverages

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees.

About Fundica:

We thank you for your interest and unfortunately will only be able to contact those candidates selected for interviews

Apply About employer

More about this job

Responsibilities

Manage client onboarding and training, serve as the day-to-day client contact, and support customer satisfaction, retention, and growth. Record client activity and opportunities in the CRM, identify upsell leads, and collaborate with sales, marketing, product, and business development teams on customer experience, marketing initiatives, and product demonstrations.

Requirements

Applicants must be fluent in written and spoken English and French, have a post-secondary degree or diploma, and demonstrate strong technology skills. Up to two years of customer-facing experience is accepted, including internships and part-time work; applicants must also meet the Youth Employment Program criteria, including being under 30, a Canadian citizen or permanent resident, and a first-time participant.

Skills

Customer Success
Client Onboarding
Client Training
Customer Retention
Upselling
Sales
Business Development
Client Communication
CRM Data Management
Content Creation
Event Organization
Product Demonstrations
Bilingual Communication
Technology Aptitude
Empathy

Benefits

Stock Options
Monthly Team Events
Healthy Snacks and Beverages
Professional Networking Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Client Onboarding
Client Training
Customer Satisfaction
Customer Retention
Customer Growth
Upselling
Sales
Business Development
CRM
Client Communications
Content Creation
Webinars
Events
Product Demonstrations
Funding Workflow
Financial Services
Artificial Intelligence
Bilingual English and French
Youth Employment Program

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