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Added 1 hour ago
AH
Personal Support Coordinator
Alberta Health Services
Elk Point, AB
- Part-time
Transition Company: Assisted Living Alberta Classification: Personal Support Coordinator Union: AUPE AUX Unit and Program: Long Term Care Primary Location: Elk Point Healthcare Centre…
Added 1 hour ago
AH
Registered Nurse - Transition Coordinator
Alberta Health Services
Medicine Hat, AB
- Temporary
…system, and this position offers that balance. As a Transition Coordinator, you’ll support patients and families as they navigate important care decisions, drawing on information from…
Added 3 hours ago
HM
Internal Medicine
Health Match BC
Kelowna, BC
- Full-time
…work as an acute inpatient consultant at KGH. This is a newer program with plenty of opportunity for program development. The program has a multidisciplinary team approach. You will work…
Added 4 hours ago
CO
Administrative Assistant 3 - Front Desk
City of Saint John
Saint John, NB
- Full-time
Under the general supervision of the Information Services Coordinator, the position is responsible for general reception and administration duties for the Saint John Police Force as…
Added 4 hours ago
M
Service Coordinator
Minto
Ottawa, ON · Nepean, Canada
- Full-time
RRSP matching program and paid time off program to support your future and recharge
Added 4 hours ago
SH
Indigenous Coordinator - HSC Adult Emergency Department Community Hub
Southern Health-Santé Sud
Winnipeg, MB
- Full-time
…Management Philosophy of Shared Health the Indigenous Community Hub Coordinator is responsible for ensuring the efficient and effective functioning of the Health Services program , planning…
Added 5 hours ago
BU
Teaching Assistant MPHA 5P17 Winter D5
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Applicants must have a Master’s degree; PhD preferred · The successful applicant must have knowledge of the following software and programming platforms:
Added 5 hours ago
CP
Project Coordinator
Crowne Pacific Development Corp
Campbell River, BC
- Full-time
Crowne Pacific Development Corp. is seeking an organized, detail-oriented Project Coordinator to support the successful delivery of multi-family, commercial, and development projects.…
Added 5 hours ago
GC
Financial Analyst
Georgian College
Barrie, ON
- Full-time
Added 5 hours ago
L
Principal Engineer, Global Networks & Infrastructure
lululemon
Vancouver, BC
- Full-time
…and wear multiple hats including hands-on engineer, technical coordinator, and thought leader. You will mentor and develop senior engineering leaders building organizational capability,…
Added 5 hours ago
Home Care Attendant
Winnipeg Regional Health Authority
Gimli, MB
Under the direction of the Home Care Resource Coordinator, the Home Care Attendant functions as a member of a multidisciplinary team. The Home Care Attendant provides personal and…
Added 5 hours ago
Clinical Resource Nurse - Charge Nurse
Winnipeg Regional Health Authority
Swan River, MB
Under the general supervision of the Client Care Coordinator and/or Care Team Manager, and while demonstrating a commitment to the vision, mission, values and strategic priorities of…
Added 5 hours ago
Home Care Attendant
Winnipeg Regional Health Authority
Selkirk, MB
Under the direction of the Home Care Resource Coordinator, the Home Care Attendant functions as a member of a multidisciplinary team. The Home Care Attendant provides personal and…
Added 5 hours ago
Registered Nurse - Home Care
Winnipeg Regional Health Authority
Lac du Bonnet, MB
Must possess a valid Manitoba driver’s license and have access to a reliable personal vehicle as travel throughout the region is required
Added 5 hours ago
Social Worker
Bayshore
Toronto, ON
…achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from…
Added 5 hours ago
Financial Analyst
Georgian College
ON
Added 6 hours ago
R|
Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 6 hours ago
R|
Clinical Research Coordinator - Nurse (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
…Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful conduct of clinical research studies. The incumbent will…
Added 6 hours ago
R|
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 6 hours ago
R|
Clinical Research Coordinator – Physiotherapist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Obstetrics and Gynecology
Added 6 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the group manager, the clinical research coordinator will be responsible for supporting the successful conduct of clinical research trials in oncology at the Cedars…
Added 6 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Additional specifications: Must have access to a vehicle for travel required as part of the position
Added 6 hours ago
JH
Development Coordinator II
Johns Hopkins All Children's Hospital
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
…fundraising activities within an assigned functional team or program area (e.g., Annual Giving, Events, Major Gifts, or Service Lines). Independently coordinates project workflows, donor…
Added 6 hours ago
VC
Student Recuitment Marketing and Events Coordinator
Vancouver Chapter - CPABC
Vancouver, BC
- Full-time
…for the position of Student Recruitment Marketing and Events Coordinator. We are proud and honoured to have been recognized as one of BC’s Top Employers for a seventh consecutive year in…
Added 6 hours ago
TU
Research Assistant
The University of British Columbia
Vancouver, BC
- $37.45 to $53.81 CAD / hour
- Full-time
This Research Coordinator will support for ongoing research conducted by Dr. Veena Sriram providing administrative support for projects focused on global health workforce policy, and…

Fundica

Coordonateur·trice au succès client / Customer Success Coordinator

Montreal, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English · French
Posted: Nov 2, 2026

Original job description

English section of this bilingual listing.

We are looking for a motivated, proactive, and fully bilingual (English and French) early-career professional to join our team as a Customer Success Coordinator. You will be responsible for understanding our clients' needs, managing their onboarding and training, and helping drive long-term customer satisfaction, retention, and growth.

You will work closely with the President and our business development, marketing, product, software development, and funding analysis teams. You will support our growth across the United States and Canada by ensuring a positive customer experience and proactively identifying new opportunities.

Key Responsibilities

Lead onboarding and training for new clients so implementation goes smoothly and adoption lasts
Act as the day-to-day contact for clients, build trust, learn their needs, and document what you hear
Flag growth and upsell opportunities to the sales team
Work with sales, marketing, and product to improve retention across the customer journey
Log client activity, follow-ups, and leads in our CRM
Support the marketing team with various initiatives, including content creation, client communications, and the organization of events and webinars.
Support product demos and presentations led by the business development team
Work with sales, marketing, and product to improve retention across the customer journey

Qualifications

Fully fluent in both English and French, written and spoken, to effectively communicate with our clients across Canada and the United States
Post-secondary degree or diploma with a strong grasp of technology
Up to 2 years in customer success, sales, or another customer-facing role (internships, co-ops, and part-time work count)
Interest in sales and business development, with an entrepreneurial streak
Fast learner, empathetic, energetic, curious about technology, with a good sense of humour

Program Eligibility

This position is funded through the Youth Employment Program. To be eligible, you must be:

A post-secondary graduate
Under 30 years old
A Canadian citizen or permanent resident
A first-time participant in the Youth Employment Program

What's In It for You?

Work from our downtown office in Montreal (Peel Metro)
Join an enthusiastic and dynamic team in a fast-paced learning environment
Meet influencers in the tech community and expand your personal network
Competitive compensation, including stock options
Monthly team events
Enjoy a kitchen stocked with healthy snacks and beverages

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. We thank you for your interest and unfortunately will only be able to contact those candidates selected for interviews

About Fundica

Fundica is an award winning, AI-powered funding workflow platform licensed to financial institutions, governments, and advisors across North America. Using Fundica, these organizations help businesses easily identify and apply for the most relevant funding while making these organizations next generation, one-stop funding destinations.

Read the full bilingual original

**The English version will follow**

Description du poste

Nous recherchons une personne motivée, proactive et parfaitement bilingue en français et en anglais, en début de carrière, pour occuper le poste de coordonnateur·trice au succès client. Vous serez à l'écoute de nos clients, vous gérerez l'intégration et la formation, puis vous ferez progresser leur satisfaction, leur fidélisation et leur croissance à long terme.

Vous travaillerez aux côtés du président et des équipes du développement des affaires, du marketing, du produit, du développement logiciel et de l'analyse du financement. Vous soutiendrez notre croissance aux États-Unis et au Canada en gardant nos clients satisfaits et en repérant les occasions tôt.

Principales Responsabilités

Assurer l'intégration et la formation de nouveaux clients pour faciliter leur prise en main de la plateforme et favoriser son utilisation à long terme.
Être le principal point de contact des clients, établir des relations de confiance, comprendre leurs besoins et assurer un suivi régulier.
Repérer des occasions de croissance et de vente incitative et les transmettre à l'équipe des ventes.
Collaborer avec les équipes de ventes, du marketing et du produit pour améliorer l'expérience client et favoriser la fidélisation.
Tenir à jour les informations dans notre CRM, notamment les échanges avec les clients, les suivis et les occasions de vente.
Appuyer l'équipe marketing dans la réalisation de diverses initiatives, notamment la création de contenu, les communications avec les clients et l'organisation d'événements et de webinaires.
Appuyer l'équipe du développement des affaires lors des démonstrations et des présentations de la plateforme.

Qualifications

Maîtrise parfaite du français et de l'anglais, tant à l'oral qu'à l'écrit, afin de communiquer efficacement avec notre clientèle au Canada et aux États-Unis
Diplôme d'études postsecondaires et bonne maîtrise des outils technologique.
Jusqu'à deux ans d'expérience en succès client, en vente ou dans un autre poste impliquant des interactions avec la clientèle (les stages et les emplois à temps partiel sont pris en compte)
Intérêt pour la vente et le développement des affaires, avec un esprit entrepreneurial
Capacité à apprendre rapidement, empathie, dynamisme, curiosité pour la technologie et bon sens de l'humour

Admissibilité au programme

Ce poste est financé par le Programme d'emploi jeunesse. Pour être admissible, vous devez :

Être titulaire d'un diplôme d'études postsecondaires.
Être agé(e) de moins de 30 ans.
Être citoyen(ne) canadien(ne) ou résident(e) permanent(e).
Participer pour la première fois au Programme d'emploi jeunesse.

Ce que nous offrons

Travaillez à partir de notre bureau situé au centre-ville de Montréal (métro Peel).
Rejoignez une équipe enthousiaste et dynamique dans un environnement où l'apprentissage est continu.
Rencontrez des acteurs clés du monde de la technologie et étendez votre réseau professionnel.
Rémunération compétitive, incluant des options d'achat et d'actions.
Évènements d'équipe mensuels.
Profitez d'une cuisine remplie de collations et de boissons saines.

Nous sommes un employeur soucieux de l'égalité des chances. Nous célébrons la diversité et nous nous engageons à créer un environnement inclusif et accessible pour tous les employés. Nous vous remercions pour votre intérêt et prenez note que nous ne contacterons que les candidats sélectionnés pour les entrevues.

À propos de Fundica

Fundica est une plateforme primée de flux de travail de financement, propulsée par l’IA et offerte sous licence aux institutions financières, aux gouvernements et aux conseillers partout en Amérique du Nord. Grâce à Fundica, ces organisations aident les entreprises à repérer facilement les financements les plus pertinents et à présenter une demande, tout en devenant des guichets uniques de financement de nouvelle génération.

***

About the Role

Key Responsibilities

Lead onboarding and training for new clients so implementation goes smoothly and adoption lasts
Act as the day-to-day contact for clients, build trust, learn their needs, and document what you hear
Flag growth and upsell opportunities to the sales team
Work with sales, marketing, and product to improve retention across the customer journey
Log client activity, follow-ups, and leads in our CRM
Support the marketing team with various initiatives, including content creation, client communications, and the organization of events and webinars.
Support product demos and presentations led by the business development team
Work with sales, marketing, and product to improve retention across the customer journey

Qualifications

Fully fluent in both English and French, written and spoken, to effectively communicate with our clients across Canada and the United States
Post-secondary degree or diploma with a strong grasp of technology
Up to 2 years in customer success, sales, or another customer-facing role (internships, co-ops, and part-time work count)
Interest in sales and business development, with an entrepreneurial streak
Fast learner, empathetic, energetic, curious about technology, with a good sense of humour

Program Eligibility

This position is funded through the Youth Employment Program. To be eligible, you must be:

A post-secondary graduate
Under 30 years old
A Canadian citizen or permanent resident
A first-time participant in the Youth Employment Program

What's In It for You?

Work from our downtown office in Montreal (Peel Metro)
Join an enthusiastic and dynamic team in a fast-paced learning environment
Meet influencers in the tech community and expand your personal network
Competitive compensation, including stock options
Monthly team events
Enjoy a kitchen stocked with healthy snacks and beverages

About Fundica

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead client onboarding and training, serve as the day-to-day client contact, and support customer satisfaction, retention, and growth. Record client activity and opportunities in the CRM, identify upsell leads, and collaborate with sales, marketing, and product teams on customer experience, content, events, webinars, and product demonstrations.

Requirements

Applicants must be fluent in written and spoken English and French, have a post-secondary degree or diploma, and be comfortable with technology. The role is intended for an early-career candidate with up to two years of customer-facing experience; eligibility also requires being under 30, a Canadian citizen or permanent resident, and a first-time participant in the Youth Employment Program.

Skills

Customer Onboarding
Customer Training
Customer Success
Customer Retention
Upselling
Sales
Business Development
Client Communication
CRM Documentation
Marketing Support
Content Creation
Event and Webinar Organization
Product Demonstrations
Bilingual Communication
Technology Aptitude

Benefits

Stock Options
Monthly Team Events
Healthy Snacks and Beverages

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Customer Onboarding
Customer Training
Customer Retention
Customer Satisfaction
Customer Growth
Upselling
Sales
Business Development
CRM
Client Communications
Marketing
Content Creation
Events
Webinars
Product Demonstrations
Technology
Financial Services
Funding Workflow Platform
Artificial Intelligence
Bilingual Communication
English
French
Youth Employment Program

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Work requirements

Jobs in Canada