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Added 6 mins ago
Senior Equity Analyst
CIBC
Toronto, ON
Full-time
The Equity Analyst is a critical driver of CIBC Global Asset Management (GAM) equity security selection. You'll be a member of the Portfolio Management & Research (PM&R) team, reporting to…
Added 21 mins ago
Product Manager (Bilingual)
Maarut Inc
Levis, QC
Contract
This profile is neither a Business Analyst nor a ServiceNow admin: it requires combining product vision, technical knowledge of the platform, and managing multiple stakeholders.
Added 21 mins ago
Technology Lead - Business Systems Analyst
Infosys
ON
Infosys is seeking a Business Systems Analyst. In this role, you will partner with business and technology stakeholders to analyze business needs, elicit and document requirements, and…
Added 21 mins ago
Quality Engineering Analyst-CAN
Infosys
ON
As a Quality Engineering Analyst, you will act as a validation and quality assurance expert and review the functionality of existing systems. You will conduct requirement analysis, define…
Added 21 mins ago
Senior Consultant- Commercial Digital Banking PO
Infosys
Canada
At least 4 years of experience in capturing requirements related to internal/external consulting, documenting, and mapping current business process.
Added 21 mins ago
Operations Analyst/Specialist
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Canada
Full-time
…enjoys turning data into meaningful insights that support better business decisions. In this role, you’ll work cross-functionally across Construction, Procurement, Customer Care and…
Added 21 mins ago
Product Manager (PO), ServiceNow Service Graph and CMDB Integration Strategy
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Levis, QC
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This profile is neither a Business Analyst nor a ServiceNow
Added 1 hour ago
Investor Relations Summer Student
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Calgary, AB
Full-time
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Added 1 hour ago
Senior Auto Product & Underwriting Analyst
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CCMTA
Ottawa, ON
Full-time
…our Development Team Lead, alongside a Platform Engineer, a Business Analyst and a Cloud Network and Security Analyst. As your skills grow, you will have the opportunity to contribute to…
Added 2 hours ago
Senior Business Analyst, New verticals (Bangkok Based, relocation provided)
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Vancouver, BC
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As Senior Business Analyst – New verticals, you will play a key role in defining, launching and growing the product across different markets. You'll devise, own and execute initiatives to…
Added 3 hours ago
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Financial Analyst (Consolidation)
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…External Reporting and Consolidations. The Experienced Financial Analyst will play a critical role in all aspects of the consolidation and external report process. This role is pivotal to…
Added 3 hours ago
Senior Analyst - Subsurface Innovation - 26209
Enverus
Calgary, AB
Full-time
…investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn’t be possible without our people, which is why we have built a team of…
Added 4 hours ago
Buyer
I M P Group International Inc.
Amherst, NS
Obtain prices for customer quotes and work closely with Methods Planning and Pricing Analyst to finalize customer quotes.
Added 4 hours ago
Supervisor - Risk Operations
Hard Rock Digital
Remote, Canada
Full-time · Remote
Act as first point of contact for analyst-level escalations, providing guidance and resolution support.
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CPFR Analyst
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Mississauga, ON
Full-time
We are seeking a Collaborative Planning Forecasting and Replenishment (CPFR) Analyst who will focus on building strong partnerships with retailers to optimize inventory and reporting…
Added 5 hours ago
Senior Analyst - Model Risk Governance
Royal Bank of Canada
Toronto, ON
Full-time
The Senior Analyst, Model Risk Governance (MRG) is responsible for managing day-to-day operational and tactical aspects of multiple projects in support of the Enterprise Model Risk…
Added 6 hours ago
Intern, Full Stack Software Engineer - Team Sprout - Winter 2027
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Toronto, ON
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Collaborate with Product and Analyst stakeholders to implement enhancements or new applications
Added 7 hours ago
Director of Marketing
BinSentry
Kitchener, ON
$150,000 to $185,000 CAD / year
Full-time
Conduct ongoing market research and synthesize customer insights to inform product and business strategy.
Added 8 hours ago
Epic Bridges and CorePoint Consultant
Accenture
Mississauga, ON · Montreal, QC
Full-time
The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients’ business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology…
Added 8 hours ago
Test Automation Engineer
Accenture
Mississauga, ON
Full-time
The Advanced Technology Centers (ATCs) make a tremendous impact in solving our clients’ business problems by leveraging innovation, intelligence, industry insights, new IT, and new…
Added 8 hours ago
CPFR Analyst
ZURU
Mississauga, ON · Mississauaga, Ontario
Full-time
We are seeking a Collaborative Planning Forecasting and Replenishment (CPFR) Analyst who will focus on building strong partnerships with retailers to optimize inventory and reporting…
Added 8 hours ago
Senior Business Systems Analyst
Royal Bank of Canada
Toronto, ON
Full-time
A key IT role within Wealth Management Technology & Solutions, Data Services Canada team, you will be a Business System Analyst that will act as an SME for Global Wealth Management Data Hub…
Added 8 hours ago
Test Automation Engineer
Accenture
Mississauga, ON
Full-time
The Advanced Technology Centers (ATCs) make a tremendous impact in solving our clients’ business problems by leveraging innovation, intelligence, industry insights, new IT, and new…

Fundica

Customer Success Coordinator

1117 Sainte-Catherine Ouest, Montreal, QC, H3B 1H9, Canada

Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

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Original job description

Company Description

Fundica is an award winning, AI-powered funding workflow platform licensed to financial institutions, governments, and advisors across North America. Using Fundica, these organizations help businesses easily identify and apply for the most relevant funding while making these organizations next generation, one-stop funding destinations.

Job Description

We are looking for a motivated, proactive, early-career professional to own the day-to-day relationship with our clients. You will listen to our clients, manage onboarding and training, and then drive customer satisfaction, retention, and long-term growth.

You will work alongside the President, business development, marketing, product, software development, and funding analyst team. You will support our growth in both the US and Canada by keeping clients happy and spotting opportunities early.

Program eligibility

This position is funded through the Youth Employment Program. To be eligible, you must be:

A post-secondary graduate

Under 30 years old

A Canadian citizen or permanent resident

A first-time participant in the Youth Employment Program

What you will do

Lead onboarding and training for new clients so implementation goes smoothly and adoption lasts
Act as the day-to-day contact for clients, build trust, learn their needs, and document what you hear
Flag growth and upsell opportunities to the sales team
Work with sales, marketing, and product to improve retention across the customer journey
Log client activity, follow-ups, and leads in our CRM
Support product demos and presentations led by the business development team
Help research and attend industry events and webinars

Qualifications

Post-secondary degree or diploma with a strong grasp of technology
Up to 2 years in customer success, sales, or another customer-facing role (internships, co-ops, and part-time work count)
Bilingual, with strong oral and written communication
Interest in sales and business development, with an entrepreneurial streak
Fast learner, empathetic, energetic, curious about technology, with a good sense of humour

Additional Information

What's in it for you?

Work from our downtown office in Montreal (Peel Metro)
Join an enthusiastic and dynamic team in a fast-paced learning environment
Meet influencers in the tech community and expand your personal network
Competitive compensation, including stock options
Monthly team events
Enjoy a kitchen stocked with healthy snacks and beverages

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. We thank you for your interest and unfortunately will only be able to contact those candidates selected for interviews.

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More about this job

Responsibilities

You will manage the day-to-day relationships with clients, including onboarding, training, and driving long-term customer satisfaction and retention. Additionally, you will collaborate with internal teams to identify growth opportunities and document client needs within the CRM.

Requirements

Candidates must hold a post-secondary degree or diploma and have up to 2 years of experience in customer-facing roles. Proficiency in both English and French is required, along with an entrepreneurial mindset and strong technological aptitude.

Skills

Customer success
Onboarding
Training
Relationship management
Sales
Business development
CRM
Communication
Presentation skills
Technology proficiency
Problem solving
Time management

Benefits

Stock options
Healthy snacks and beverages
Team events

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Onboarding
CRM
Sales
Business Development
Funding Platform
AI-powered
Client Relations
Retention
Upselling
Product Demos
Technology
Bilingual
Entrepreneurial
Montreal
Youth Employment Program

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