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Added 4 mins ago
Marketing Coordinator / Counsellor, LATAM
Quest Language Studies
Toronto, ON
Full-time
Role Description The Marketing Coordinator / Counsellor, LATAM is a full-time, on-site role based in Toronto, ON. This position focuses on promoting Quest’s programs in Latin American…
Added 5 mins ago
Coordinator Transportation
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Oromocto, NB
The Transportation Coordinator is responsible for managing mechanics and third-party services responsible for preventive maintenance and repairs of all trucks, trailers and equipment in the…
Added 5 mins ago
Coordonnateur.trice, Environnement /Contrat temporaire de 15 mois (remplacement de congé de maternité).
Logistec
Montreal, QC
Would you like to make a tangible contribution to environmental protection while working at the heart of port operations? Join LOGISTEC as an Environmental Coordinator.
Added 5 mins ago
CareBridge Clinic Coordinator (Contract) (70-26)
Canadian Mental Health Association
Parry Sound, ON
Full-time · Contract
CMHA Muskoka-Parry Sound is seeking a Clinic Coordinator to support the day-to-day operation and coordination of CareBridge, a collaborative West Parry Sound initiative supported by the…
Added 5 mins ago
CareBridge NP Manager (Contract) (69-26)
Canadian Mental Health Association
Parry Sound, ON
Full-time · Contract
…NP Manager combines direct Nurse Practitioner practice with program leadership, working closely with the Clinic Coordinator, regional primary care providers, CMHA MPS, the OHT and community…
Added 5 mins ago
Partner Administrative Assistant, Audit
KPMG
ON · Toronto, Ontario
Full-time
Assist in the proposal process as required, working with the proposal team and proposal coordinator.
Added 5 mins ago
Partner Administrative Assistant, Audit
KPMG
ON · Vaughan, Ontario
Full-time
Assist in the proposal process as required, working with the proposal team and proposal coordinator.
Added 5 mins ago
Academic Integrity Coordinator
University Canada West
Vancouver, BC
$55,000 to $65,000 CAD / year
Full-time · Temporary
Reporting to the Executive Director, Academic Operations & Initiatives, the Academic Integrity Coordinator provides administrative support for all academic integrity related functions…
Added 20 mins ago
Learning Specialist
SinaLite
Markham, ON
Full-time
…a 2025 Regional Finalist in Canada's Best Managed Companies Program, and we're looking for our next Print Production Coordinator to help us keep raising the…
Added 20 mins ago
Supply Chain Coordinator
MDS Aero Support Corporation
Ottawa, ON
Full-time
We are currently looking for a Supply chain coordinator to join our dynamic team.
Added 20 mins ago
Bilingual Youth and Family Counsellor, Mental Health
Youth Services Bureau of Ottawa
Ottawa, ON
Full-time · Temporary
…Mental Health Services, and the immediate supervision of a Coordinator of Youth and Family Counselling Services, the Youth and Family Counsellor is responsible for the provision of intake,…
Added 20 mins ago
Administrative Assistant, Professional Practice (Contract)
Engineers and Geoscientists BC
Burnaby, BC
Full-time
Assisting in developing and revising presentations, guidance documents, and web content for the CE and AR Programs under direction of Competency Program Coordinator.
Added 20 mins ago
Indigenous Women’s Advocacy Coordinator
Downtown Eastside Women s Centre
Vancouver, BC
$30.22 CAD / hour
Full-time
The Indigenous Women’s Advocacy Coordinator will work with Indigenous women who access the Downtown Eastside Women's Centre facilitating their engagement pursuing the recommendations…
Added 20 mins ago
Manager Clinical Operations & Program Services
Carlington Community Health Centre
Ottawa, ON
$46.88 to $55.15 CAD / hour
Full-time
Carlington Community Health Centre is seeking its Manager of Clinical Operations and Program Services. Permanent, Full-Time position.
Added 33 mins ago
Undergraduate Admissions Coordinator
The University of British Columbia
Vancouver, BC
$4,739 to $5,102 CAD / month
Full-time
This position has the primary responsibility for admission of students to the undergraduate (BSN) program. Works closely with academic and administrative staff in the SoN, liaises with…
Added 35 mins ago
Website Coordinator
SAVE THE CHILDREN CANADA
Toronto, ON
$55,581.56 to $71,985.83 CAD / year
Full-time
Reporting to the Manager, Web and Digital Optimization, the Website Coordinator is responsible for the day-to-day management, maintenance, and optimization of the Save the Children's…
Added 35 mins ago
Skill Development Worker
Winnipeg Regional Health Authority
Winnipeg, MB
Responsible To: Community Development Coordinator
Added 35 mins ago
Rehabilitation Assistant - Mobility Team - Provincial Mobilization
Nova Scotia Health and IWK Health
Truro, NS
Reporting to the Health Services Manager and under the supervision of the NZ Frailty Coordinator, the Rehabilitation Assistant is a member of the health care team, providing support to…
Added 35 mins ago
Rehabilitation Assistant - Mobility Team - Provincial Mobilization
Nova Scotia Health and IWK Health
Truro, NS
Reporting to the Health Services Manager and under the supervision of the NZ Frailty Coordinator, the Rehabilitation Assistant is a member of the health care team, providing support to…
Added 35 mins ago
Technical Support Coordinator
Interac Corp.
Toronto, ON · Interac Corp. Head Office
Full-time
Interac Real Time Payments Command Centre is currently recruiting a Technical Support, Coordinator role. This is a vacant role reporting into the Leader, Interac Real Time Payments Command…
Added 50 mins ago
Attendant, Ramp
Canadian North
Iqaluit, NU
Full-time
…efficient ground operations. Under the direction of the Ramp Coordinator, you will be responsible for performing a variety of ground handling tasks including loading and unloading aircraft,…
Added 1 hour ago
Spirit Way Program Coordinator
Helping Spirit Lodge Society (HSLS)
Vancouver, BC · Greater Vancouver Metropolitan Area
Full-time
The Spirit Way Second-Stage Coordinator is responsible for the planning, coordination, and day-to-day administration of the Spirit Way Second-Stage Program. The coordinator will support the…
Added 1 hour ago
Partnerships Coordinator
Greater Vancouver Board of Trade
Vancouver, BC
Full-time
Reporting to the Director, Partnerships & Member Experience, the Partnership Coordinator must have excellent organization and communication skills, be results oriented, and have the ability…
Added 1 hour ago
Disability and Wellness Coordinator (temporary position up to two (2) years)
City of Saint John
Saint John, NB
Temporary
…successful return-to-work plans. The Disability and Wellness Coordinator will collaborate with internal and external partners to ensure compliance with applicable legislation while…
Added 1 hour ago
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Powell River, BC
Full-time
…under the direction works under the direction of the Supervisor/Coordinator/Manager or delegate to provide home support services to clients. Assists clients with varied levels of care,…

Fundica

Customer Success Coordinator

1117 Sainte-Catherine Ouest, Montreal, QC, H3B 1H9, Canada

Job type: Full-time
Posting language: English
Posted: Sep 21, 2026

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Original job description

Company Description

Fundica is an award winning, AI-powered funding workflow platform licensed to financial institutions, governments, and advisors across North America. Using Fundica, these organizations help businesses easily identify and apply for the most relevant funding while making these organizations next generation, one-stop funding destinations.

Job Description

We are looking for a motivated, proactive, early-career professional to own the day-to-day relationship with our clients. You will listen to our clients, manage onboarding and training, and then drive customer satisfaction, retention, and long-term growth.

You will work alongside the President, business development, marketing, product, software development, and funding analyst team. You will support our growth in both the US and Canada by keeping clients happy and spotting opportunities early.

Program eligibility

This position is funded through the Youth Employment Program. To be eligible, you must be:

A post-secondary graduate

Under 30 years old

A Canadian citizen or permanent resident

A first-time participant in the Youth Employment Program

What you will do

Lead onboarding and training for new clients so implementation goes smoothly and adoption lasts
Act as the day-to-day contact for clients, build trust, learn their needs, and document what you hear
Flag growth and upsell opportunities to the sales team
Work with sales, marketing, and product to improve retention across the customer journey
Log client activity, follow-ups, and leads in our CRM
Support product demos and presentations led by the business development team
Help research and attend industry events and webinars

Qualifications

Post-secondary degree or diploma with a strong grasp of technology
Up to 2 years in customer success, sales, or another customer-facing role (internships, co-ops, and part-time work count)
Bilingual, with strong oral and written communication
Interest in sales and business development, with an entrepreneurial streak
Fast learner, empathetic, energetic, curious about technology, with a good sense of humour

Additional Information

What's in it for you?

Work from our downtown office in Montreal (Peel Metro)
Join an enthusiastic and dynamic team in a fast-paced learning environment
Meet influencers in the tech community and expand your personal network
Competitive compensation, including stock options
Monthly team events
Enjoy a kitchen stocked with healthy snacks and beverages

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. We thank you for your interest and unfortunately will only be able to contact those candidates selected for interviews.

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More about this job

Responsibilities

You will manage the day-to-day relationships with clients, including onboarding, training, and driving long-term customer satisfaction and retention. Additionally, you will collaborate with internal teams to identify growth opportunities and document client needs within the CRM.

Requirements

Candidates must hold a post-secondary degree or diploma and have up to 2 years of experience in customer-facing roles. Proficiency in both English and French is required, along with an entrepreneurial mindset and strong technological aptitude.

Skills

Customer success
Onboarding
Training
Relationship management
Sales
Business development
CRM
Communication
Presentation skills
Technology proficiency
Problem solving
Time management

Benefits

Stock options
Healthy snacks and beverages
Team events

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Onboarding
CRM
Sales
Business Development
Funding Platform
AI-powered
Client Relations
Retention
Upselling
Product Demos
Technology
Bilingual
Entrepreneurial
Montreal
Youth Employment Program

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