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Added 5 mins ago
WV
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- Full-time
Principle Advisor, Enterprise Digital Strategy
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Bilingual Advisor Support Associate
The Canada Life Assurance Company
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Fundserv

Communications Advisor

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 8, 2026

Original job description

Fundserv has been the indispensable hub for the Canadian investment industry for over 30 years, connecting manufacturers, distributors, intermediaries, and service providers to build solutions that simplify business interactions and promote innovation in the industry. We do this by focusing on our corporate values of Collaboration, Adaptability, Integrity, and Respect.

We are looking for a Communications Advisor who is responsible for supporting the planning, development and execution of Fundserv’s internal, external and crisis communications.

In this role, you will…

Develop communications plans, messaging and materials that support business priorities and engage internal and external audiences.
Advise leaders and business partners on communications objectives, audiences, messaging, timing, tone, channels and risks.
Write, edit and proofread clear, engaging content for various platforms including email, newsletters, intranet posts, website copy and social media posts, using plain language to simplify complex information.
Partner with leaders, subject matter experts and creative teams to develop accessible, visually effective communications and coordinate reviews, approvals and timelines.
Prepare, test and distribute communications that meet brand, accessibility, quality and translation requirements, including communications for incidents, and business continuity events.
Use data and performance insights to assess communications effectiveness and improve tools, templates, processes and practices.

Why you are the person we’re looking for…

You’ve demonstrated the ability to do the following, gained through education and/or experience:

Experience developing and executing communications plans and materials for B2B, external, internal and issues-related communications in a corporate environment.
Ability to translate business strategies, complex information, and key initiatives into clear, compelling messages for different audiences.
Strong writing, editing, and storytelling skills, including creating content for multiple channels and writing in a leadership voice.
Knowledge of communications and marketing best practices, including brand standards, tone of voice and audience segmentation.
Strong research, problem-solving, and creative-thinking skills, with the ability to develop new ideas and recommend practical solutions.
Proficiency in communications and digital tools, including Microsoft Office, SharePoint, Adobe Creative Cloud, and CRM marketing platforms.
Strong interpersonal and organizational skills, with the ability to build stakeholder relationships, manage competing priorities and tight deadlines, maintain accuracy, and exercise discretion with sensitive information.

The following is not required but will be a bonus:

Knowledge and/or experience in the technology services and/or financial services industry is an asset.
Experience in writing for media and managing media monitoring platforms is an asset.
Ability to read and edit written French is an asset.

Target total compensation including bonus: $80,500 – 97,750 per year

(starting base salary of $70,000 – $85,000)

AI Statement

Fundserv leverages the use of artificial intelligence (AI) to support our recruitment process through assistance with initial resume screening. However, AI is not used to make final assessment, selection, or hiring decisions, and the hiring team maintains oversight over the end-to-end recruitment process.

This job posting is for an existing vacancy.

Fundserv's total compensation package includes a competitive performance pay program, employer-paid group benefits, an RRSP matching program, and more.

We recognize that there are different paths to gaining skills, so if you have diverse experience which doesn’t match the criteria exactly but you think you would be great in this role, we invite you to apply!

Why Work Here

Our Benefits and Perks

We’ve consistently been recognized as a GTA Top Employer and a Canada Top Small & Medium Employer. Below are some of the reasons why:

Employer-paid premiums for group health plan, including a Healthcare Spending Account
Up to $2,000 per year for mental health practitioners and corporate-wide mental health days per year
Wellness benefit for gym memberships, workout equipment, meditation and wellness apps, and more!
RRSP matching program
$500 one-time stipend for home office equipment and monthly home-internet subsidy
Access to tools like LinkedIn Learning and Pluralsight and additional training opportunities
EI top-up programs for maternity and parental leave, family medical, and family caregiver leave
Ability to work out of province for 20 days after 2 years of employment

Our Hybrid Work Policy

We recognize the importance of flexibility and work-life balance, and as such our hybrid model is purpose-led – we come in for a reason, not to fill a quota.

Apply About employer

More about this job

Responsibilities

The Communications Advisor supports the planning, development, and execution of internal, external, and crisis communications. They advise leadership on messaging and strategy while creating engaging content across multiple digital platforms.

Requirements

Candidates should have experience in corporate communications, specifically in B2B and issues-related environments. Strong writing, editing, and storytelling skills are required, along with proficiency in digital communication tools.

Skills

Communications planning
Corporate communications
Crisis communications
Content writing
Editing
Proofreading
Stakeholder management
Strategic messaging
Digital tools
Microsoft Office
SharePoint
Adobe Creative Cloud
CRM marketing
Data analysis
Project management
Brand management

Benefits

Health insurance
Healthcare spending account
Mental health support
Wellness benefit
RRSP matching program
Home office stipend
Internet subsidy
Professional development
Maternity and parental leave top-up
Family medical leave
Family caregiver leave

Visa sponsorship

Not detected in the job text

Keywords

Communications Advisor
B2B
Internal communications
External communications
Crisis communications
Corporate environment
Messaging
Brand standards
Audience segmentation
Microsoft Office
SharePoint
Adobe Creative Cloud
CRM
Data insights
Financial services
Technology services
Media monitoring
Hybrid work
Stakeholder relations
Plain language
Accessibility
Business continuity
Performance metrics
Content strategy
Digital platforms

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