Communications Advisor
- Toronto, ON, Canada
(starting base salary of $70,000 – $85,000) · Full-time
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Job details
- Pay
- (starting base salary of $70,000 – $85,000)
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
We are looking for a Communications Advisor who is responsible for supporting the planning, development and execution of Fundserv’s internal, external and crisis communications.
In this role, you will…
You’ve demonstrated the ability to do the following, gained through education and/or experience:
Target total compensation including bonus: $80,500 – $97,750 per year
(starting base salary of $70,000 – $85,000)
AI Statement
In this role, you will…
- Develop communications plans, messaging and materials that support business priorities and engage internal and external audiences.
- Advise leaders and business partners on communications objectives, audiences, messaging, timing, tone, channels and risks.
- Write, edit and proofread clear, engaging content for various platforms including email, newsletters, intranet posts, website copy and social media posts, using plain language to simplify complex information.
- Partner with leaders, subject matter experts and creative teams to develop accessible, visually effective communications and coordinate reviews, approvals and timelines.
- Prepare, test and distribute communications that meet brand, accessibility, quality and translation requirements, including communications for incidents, and business continuity events.
- Use data and performance insights to assess communications effectiveness and improve tools, templates, processes and practices.
You’ve demonstrated the ability to do the following, gained through education and/or experience:
- Experience developing and executing communications plans and materials for B2B, external, internal and issues-related communications in a corporate environment.
- Ability to translate business strategies, complex information, and key initiatives into clear, compelling messages for different audiences.
- Strong writing, editing, and storytelling skills, including creating content for multiple channels and writing in a leadership voice.
- Knowledge of communications and marketing best practices, including brand standards, tone of voice and audience segmentation.
- Strong research, problem-solving, and creative-thinking skills, with the ability to develop new ideas and recommend practical solutions.
- Proficiency in communications and digital tools, including Microsoft Office, SharePoint, Adobe Creative Cloud, and CRM marketing platforms.
- Strong interpersonal and organizational skills, with the ability to build stakeholder relationships, manage competing priorities and tight deadlines, maintain accuracy, and exercise discretion with sensitive information.
- Knowledge and/or experience in the technology services and/or financial services industry is an asset.
- Experience in writing for media and managing media monitoring platforms is an asset.
- Ability to read and edit written French is an asset.
Target total compensation including bonus: $80,500 – $97,750 per year
(starting base salary of $70,000 – $85,000)
AI Statement
- Fundserv leverages the use of artificial intelligence (AI) to support our recruitment process through assistance with initial resume screening. However, AI is not used to make final assessment, selection, or hiring decisions, and the hiring team maintains oversight over the end-to-end recruitment process.
More about this job
Responsibilities
Develop and execute internal, external, and crisis communications plans, messaging, and content across channels, advising leaders and partners on audiences, timing, tone, and risks. Coordinate accessible, brand-aligned communications and approvals, distribute materials, and use performance insights to improve communications tools and processes.
Requirements
The role calls for experience developing communications plans and materials in a corporate environment, along with strong writing, editing, storytelling, research, and problem-solving skills. Candidates should be proficient with communications and digital tools, able to manage stakeholders and competing deadlines, and exercise discretion with sensitive information; technology or financial services experience and French editing are assets.
Skills
- Communications Planning
- Internal Communications
- External Communications
- Crisis Communications
- Writing and Editing
- Storytelling
- Audience Segmentation
- Brand Standards
- Plain-Language Writing
- Research
- Problem-Solving
- Project Coordination
- Performance Analysis
- Microsoft Office
- SharePoint
Visa sponsorship
Not detected in the job text
Categories
- Marketing
- Creative & Media
- Management & Leadership
Keywords
- B2B Communications
- Internal Communications
- External Communications
- Crisis Communications
- Issues Communications
- Communications Plans
- Messaging
- Audience Segmentation
- Brand Standards
- Tone of Voice
- Plain Language
- Accessibility
- Translation Requirements
- Business Continuity
- Microsoft Office
- SharePoint
- Adobe Creative Cloud
- CRM Marketing Platforms
- Social Media
- Intranet
- Newsletters
- Website Copy
- Media Writing
- Media Monitoring
- Financial Services
- Technology Services
- Performance Insights
- Stakeholder Management