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Fuse Fitness Studio

Front Desk Associate (Part Time)

AB, Canada
Calgary, AB, Canada

Part-time

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Job details

Job type: Part-time
Posting language: English
Posted: Oct 7, 2026

Original job description

At Fuse, relationships come first. We pride ourselves on a welcoming, energetic environment that serves a diverse community from beginners and weight-loss clients to active agers and members looking for fun, high-energy classes.

We’re not a “check-in and work out” gym, we are a results-driven coaching environment, and our team plays a key role in creating meaningful experiences that keep members engaged, progressing, and coming back.

This is not your typical Front Desk role. At Fuse, the Front Desk team is the first impression, relationship builder, and a key driver of membership growth.

We are looking for high performers who thrive in a Sales driven, people-focused environment.

Confident in sales conversations and closing of the sale
Members reach out and lead follow up calls
Strong communication and relationship-building skills
Energetic, outgoing, and professional,
Ability to connect with a wide range of clients
Self-motivated and results-driven
Team-oriented with a positive attitude
Reliable and accountable

Key Responsibilities:

Delivering an exceptional first impression and welcoming environment
Conducting tours and consultations with prospective members
Identifying client needs and recommending appropriate services
Contributing to membership sales and retention
Supporting member engagement and overall experience
Collaborating with the coaching team to ensure a seamless journey
Greet and check in members and guests warmly and efficiently.
Answer phone calls and respond to emails and inquiries.
Manage member sign-ups, cancellations, and class bookings using gym software.
Handle cash, card, and online payments for memberships and retail items.
Maintain a clean and organized front desk area.
Monitor member access and enforce gym policies.
Assist with administrative tasks such as data entry, filing, and inventory tracking.
Communicate member feedback or concerns to management.
Promote gym programs, services, and merchandise.

Qualifications:

High school diploma or equivalent.
Prior experience in customer service or receptionist roles preferred.
Basic computer proficiency and familiarity with booking or membership software.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
Ability to work independently and as part of a team.
Friendly, approachable, and professional demeanor.

Closing Date: Until suitable candidate is found. We appreciate the interest of all candidates, but only those selected for an interview will be contacted. Please note that a security clearance will be part of the recruitment process.

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More about this job

Responsibilities

The Front Desk Associate is responsible for delivering an exceptional member experience, managing gym operations, and driving membership sales through tours and consultations. They also handle administrative tasks, process payments, and maintain a clean and welcoming environment for all guests.

Requirements

Candidates must have a high school diploma or equivalent and possess strong communication and organizational skills. Prior experience in customer service or receptionist roles is preferred, along with basic computer proficiency.

Skills

Sales
Customer service
Relationship building
Communication
Data entry
Cash handling
Membership management
Conflict resolution
Organization
Attention to detail
Teamwork
Professionalism
Computer proficiency
Lead follow-up
Problem solving

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Sales
Customer Service
Membership Sales
Gym Operations
Data Entry
Receptionist
Lead Follow-up
Relationship Building
Cash Handling
Administrative Tasks
Member Engagement
Retail
Inventory Tracking
Security Clearance

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