Senior Consultant - Salesforce
- Toronto, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
fusionSpan is a dynamic hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve.
As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team. This means every fusionSpan employee has the opportunity to develop genuine AI skills - learning by doing, on real work that matters.
A Senior Salesforce Consultant is able to work independently and both document and craft solutions with limited support from development team members. The Senior Consultant is a creative problem solver with a hunger for ever-deepening knowledge and expertise in their topical area. They are self-starters and self-educators recognizing any gaps in their skills and filling those.
Responsibilities
As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team. This means every fusionSpan employee has the opportunity to develop genuine AI skills - learning by doing, on real work that matters.
A Senior Salesforce Consultant is able to work independently and both document and craft solutions with limited support from development team members. The Senior Consultant is a creative problem solver with a hunger for ever-deepening knowledge and expertise in their topical area. They are self-starters and self-educators recognizing any gaps in their skills and filling those.
Responsibilities
- Provide business analysis consulting services for enterprise projects spanning multiple phases and multiple platforms,
- Work with development team members to craft innovative and potentially complex, cutting edge solutions to address functional gaps,
- Serve as a mentor and advisor to other consultant team members,
- Provide insights and recommendations to company leadership,
- Coordinate and communicate with external, client resources effectively and professionally,
- Maintain project methodologies and procedures for projects, platforms, features, teams, divisions, and relevant company-wide processes,
- Understand data requirements and coordinate with data analysts for any data needs
- Work in tandem with project managers and development teams to ensure on-time, on-budget work products.
- At least 3+ years of business analysis experience with a consulting or professional services firm (or other large enterprises),
- At least 3+ years of business analysis experience for technology or technology services implementation projects,
- At least 2 years of independently leading business requirements gathering and analysis of implementation projects for related technologies,
- Demonstrated successful solution crafting
- Salesforce implementation or administration experience
- 1+ years of business analysis experience working in the non-profit or association industry
- Other experience on AMS or CRM such as NetForum, Personify, Aptify, Impexium, MS Dynamics, etc.
- Experience administering or heavily using Fonteva, Nimble AMS or other Salesforce solutions for non-profit organizations
- Finance and accounting or implementation of technology platforms for these
- Comprehensive Health insurance
- Supplementary Health
- Drug Coverage
- Paramedical Coverage
- Expanded Dental & Vision
- Life Insurance
- Long Term Disability
- Accidental Death & Dismemberment insurance
- Retirement savings match
- 15 days of paid vacation – increases with tenure
- 10 paid federal holidays
More about this job
Responsibilities
Provide business analysis and consulting for enterprise technology projects, gather and document requirements, and collaborate with development teams to design solutions for functional gaps. Mentor consultants, advise leadership, coordinate with clients and data analysts, maintain project processes, and work with project managers and developers to deliver work on time and within budget.
Requirements
Candidates need at least three years of business analysis experience in consulting, professional services, or a large enterprise, including at least three years on technology implementation projects. They also need at least two years independently leading requirements gathering and analysis, along with demonstrated success crafting solutions and Salesforce implementation or administration experience.
Skills
- Business Analysis
- Requirements Gathering
- Requirements Analysis
- Salesforce Implementation
- Salesforce Administration
- Solution Design
- Data Requirements
- Project Coordination
- Client Communication
- Mentoring
- Process Documentation
- Project Methodologies
- Artificial Intelligence
- Nonprofit Technology
Benefits
- Comprehensive Health Insurance
- Supplementary Health Drug Coverage
- Paramedical Coverage
- Expanded Dental and Vision Coverage
- Life Insurance
- Long-Term Disability Insurance
- Accidental Death and Dismemberment Insurance
- Retirement Savings Match
- 15 Days of Paid Vacation, Increasing with Tenure
- 10 Paid Federal Holidays
Visa sponsorship
Not detected in the job text
Categories
- Consulting
- Technology
- Software
- Management & Leadership
Keywords
- Salesforce
- Business Analysis
- Enterprise Projects
- Technology Implementation
- Requirements Gathering
- Requirements Analysis
- Solution Design
- Salesforce Administration
- Salesforce Implementation
- Artificial Intelligence
- Data Requirements
- Data Analysts
- Project Management
- Project Methodologies
- Client Coordination
- Nonprofit Organizations
- Associations
- AMS
- CRM
- NetForum
- Personify
- Aptify
- Impexium
- Microsoft Dynamics
- Fonteva
- Nimble AMS
- Finance and Accounting
- Professional Services