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Added 3 mins ago
W
Associate (National Advisory Desk)
Wellington-Altus
Toronto, ON
- Full-time
Reporting to the Senior Manager, Ontario, the Associate is an administrative and client-facing role that moves client households from advisors into NAD. The Associate builds and submits…
Added 3 mins ago
DC
Marketing and Communications Manager
DMCL Chartered Professional Accountants
Vancouver, BC
- Full-time
Added 3 mins ago
O
Product & Partner Counsel (Remote Canada)
Optro
Remote, Canada
- $164,000 to $225,500 CAD / year
- Full-time
- Remote
Added 3 mins ago
L
Sourcing Operations Analyst
Lime
Remote, Canada
- $57,000 to $69,000 CAD / year
- Full-time
- Remote
Added 3 mins ago
AC
Bi Platforms Operations Engineer
Adastra Corporation
Toronto, ON
- Other
Identify opportunities to automate repetitive operational and administrative activities
Added 3 mins ago
CH
Clinic Nurse (RN/ RPN) - Hagersville
CBI Home Health
ON · Simcoe, ON
- Full-time
Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or…
Added 3 mins ago
AH
Encampment Worker Full-Time
ALPHA HOUSE
Calgary, AB
- Full-time
Perform administrative duties (case notes, reports, stats)
Added 3 mins ago
AT
Shipper/Receiver/Labourer
ATS Traffic
Kamloops, BC
- Full-time
Added 3 mins ago
S
Customer Service Representative - Data Entry (6 Month Contract)
SGS
Vancouver, BC
- Contract
Added 3 mins ago
UH
Project Manager
University Health Network
Toronto, ON
- Full-time
Added 3 mins ago
MI
Ditech - Inventory Clerk
McWane, Inc.
Scoudouc, NB
- Full-time
Added 3 mins ago
A
Learning & Development Coordinator
AccorHotel
Banff, AB
- Full-time
This position requires a blend of administrative, facilitation and creative skills. The successful candidate must excel in organization and communication, thrive when working independently,…
Added 3 mins ago
HSE Administrator - Michels Canada
Michels Corporation
Nisku, AB
The HSE Administrator provides administrative, document control, compliance tracking, and system support to the Corporate HSE department and project operations. This role is responsible for…
Added 3 mins ago
AG
Inside Sales Representative
ATCO Group
Ottawa, ON
- Full-time
Update administrative records in Salesforce, excel and maintain accurate sales paperwork.
Added 3 mins ago
Assistant Planner (Contract 12 months)
Lakeside Book Company
Louiseville, QC
Added 3 mins ago
F&
Full-Time Retail Experience Lead
Fire & Flower Inc.
Windsor, ON
- Full-time
…consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and…
Added 3 mins ago
SC
Full Time Assistant Meat Manager - Hillside Location
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
- Full-time
Added 3 mins ago
Accounts Payable Technician - Freight
PFX Group
Montreal, QC
Added 3 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Part-time
Added 3 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
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SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Montreal, QC
- Part-time
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Caissier(ère), rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Longueuil, QC
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SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kincardine, ON
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Added 3 mins ago
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Pharmacy Assistant, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Regina, SK
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Added 3 mins ago
Senior Data Reporting Analyst
Equitable
Waterloo, ON
…recruiters and hiring managers. AI tools may be used to support administrative and productivity tasks throughout the recruitment process, but we believe that evaluating experience, skills,…

Futran Solutions

Program Manager

Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Experience: 5+ years of experience in claims, warranty or contract administration, program management, operations, compliance, finance, or a related field.
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description:

The Storage Guarantees Claims Manager owns Storage guarantee claims from intake through resolution, including eligibility validation, remediation decisions, fulfillment coordination, escalation management, and program reporting.

Key responsibilities

Review claims and validate compliance with applicable Terms & Conditions.
Conduct due diligence, resolve information gaps, document decisions and rationale, and maintain complete, auditable claim records.
Use approved calculators and program rules to determine remediation, including vouchers, credits, additional capacity, replacements, returns, refunds, or other authorized remedies.
Initiate and track remediation fulfillment, required approvals, and financial or operational actions through closure.
Own claim timelines and coordinate Product Management, Sales, Support, Finance, Operations, Order Management, channel partners, and other action owners.
Identify delays, risks, exceptions, control issues, and customer impact; resolve them within established authority and escalate promptly when intervention is required.
Manage communications with internal teams, channel partners, and customers regarding claim requirements, status, outcomes, and commonly asked questions.
Represent professionally, maintain customer confidence, and apply program policies and contractual obligations consistently.
Track and report guarantees issued; claims submitted, approved, and denied; remediation type and cost; cycle time; outstanding actions; financial exposure; and trends.
Maintain and improve claim workflows, calculators, dashboards, templates, and operating procedures.

Required qualifications and skills

5+ years of experience in claims, warranty or contract administration, program management, operations, compliance, finance, or a related field.
Ability to interpret contractual requirements, assess evidence, apply policy consistently, and make objective eligibility decisions.
Strong analytical and problem-solving skills, with the ability to manage multiple guarantee programs across various products and adapt quickly to changing priorities.
Proven ability to drive complex cross-functional work without direct authority and hold action owners accountable.
Clear, professional communication and conflict-resolution skills with internal teams, channel partners, customers, and senior stakeholders.
High attention to detail, strong documentation discipline, and proficiency with Microsoft Excel and Microsoft 365.

Success measures

Accurate, consistent claim decisions and remediation calculations.
Timely resolution of claims, escalations, and cross-functional actions.
Complete audit records and reliable financial and program reporting.

Apply About employer

More about this job

Responsibilities

Manage storage guarantee claims from intake through resolution, including eligibility decisions, authorized remediation, fulfillment, escalations, and customer communications. Coordinate cross-functional action owners, maintain auditable records, report program and financial metrics, and improve claim workflows and tools.

Requirements

Requires 5+ years of experience in claims, warranty or contract administration, program management, operations, compliance, finance, or a related field. Candidates should be skilled in interpreting contractual requirements, assessing evidence, making consistent decisions, driving cross-functional work, communicating professionally, documenting thoroughly, and using Excel and Microsoft 365.

Skills

Claims Management
Contract Administration
Eligibility Assessment
Policy Interpretation
Remediation Calculations
Program Management
Cross-Functional Coordination
Escalation Management
Customer Communication
Conflict Resolution
Financial Reporting
Risk Management
Audit Documentation
Process Improvement
Microsoft Excel
Microsoft 365

Visa sponsorship

Not detected in the job text

Keywords

Storage Guarantees
Claims
Terms And Conditions
Eligibility Validation
Due Diligence
Remediation
Vouchers
Credits
Additional Capacity
Replacements
Returns
Refunds
Approvals
Financial Exposure
Program Reporting
Claims Workflows
Calculators
Dashboards
Operating Procedures
Audit Records
Contractual Obligations
Microsoft Excel
Microsoft 365
Channel Partners
Cross-Functional Coordination

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