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Added 12 mins ago
C
Consultant, Digital Operations & Privacy
CIBC
Toronto, ON
- Full-time
…business performance. The role participates in risk management and cost optimization projects, supporting the execution of a satisfactory risk plan that incorporates successful audit, and…
Added 12 mins ago
Buyer
Domtar Products
Skookumchuck, BC
…Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the…
Added 12 mins ago
Senior Buyer
Domtar Products
Port Mellon, BC
…Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the…
Added 12 mins ago
Director, Engineering, Real Estate Secured Lending (RESL)
Scotiabank
Toronto, ON
Manages operating budgets and multi million dollar project budgets while effectively navigating financial constraints to ensure cost efficiency.
Added 12 mins ago
JW
Operations Specialist (S)
JAS Worldwide
Vancouver, BC
- Full-time
Added 12 mins ago
Enrolment Processor
The Canada Life Assurance Company
Winnipeg, MB · Montreal, QC · Regina, SK
…sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada…
Added 12 mins ago
IP
Financial Analyst - Senior
Independence Pet Group
Oakville, ON · IPG_OFFICE_Oakville
- Full-time
…decisions and generate valuable insights and transparency for cost management initiatives, partnerships, and efficiency targets. This role will effectively influence and implement process…
Added 12 mins ago
ED
Senior Advisor, IT Financial Management - EN 956
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $96,557 to $128,743 CAD / year
- Full-time
- Remote
…and forecasting, financial analysis, investment decisions, cost optimization, and ongoing financial management. This individual will provide trusted advice and insights, strengthen…
Added 12 mins ago
Business Unit Director - Supply Chain
Celestica International LP
Newmarket, ON
…driving financial performance (revenue, PCM, cash cycle, and cost reductions), and leading multi-departmental indirect functions including program management, materials, planning,…
Added 12 mins ago
Consultant, Deal Technology (Toronto, Calgary, Vancouver)
EY
Toronto, ON
…of expertise for IT strategy, architecture, infrastructure, cost and value, operating models and the optimization of technology processes and services across diverse…
Added 12 mins ago
Senior Strategic Sourcing Specialist
Lactalis
Toronto, ON
…relationships, negotiating commercial agreements, identifying cost reduction opportunities, and ensuring supply continuity across Lactalis North America. The role includes strategic…
Added 27 mins ago
T&
Business Operations Partner
Turner & Townsend
Toronto, ON
- Full-time
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
Added 43 mins ago
IT Infrastructure Systems Specialist
Human Resources Department - NRT Technology Corp.
Toronto, ON
Added 43 mins ago
ED
Senior Advisor, IT Financial Management - EN 956
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
…and forecasting, financial analysis, investment decisions, cost optimization, and ongoing financial management. This individual will provide trusted advice and insights, strengthen…
Added 43 mins ago
FP
Estimator
Fast Pace Employment
Toronto, ON
- Full-time
…construction projects. This hybrid opportunity combines core cost-estimating with hands-on project administration and…
Added 43 mins ago
MS
Estimator
Matrix Service Company
Leduc, AB
- Full-time
The Estimator is responsible for developing project cost estimates requiring a knowledge of the work being performed and the ability to do quantity take-offs from the available documents…
Added 57 mins ago
Cost Controller, Project Controls (Contract)
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, values-driven Project Controls Cost Controller (Contract) to support the Mainline Optimization Project (MOP), a major project advancing towards…
Added 57 mins ago
TP
Gestionnaire, finances de la chaîne d’approvisionnement/Supply Chain Finance & Revenue Manager
Turning Point Brands Canada
Laval, QC
- Full-time
Added 57 mins ago
Product Manager
Scotiabank
Toronto, ON
Contribute to business cases based on the roadmap and priority, aligns with Technology, PMO, and Finance teams on the funding required, cost and benefit analysis, and cost allocation model.
Added 57 mins ago
Manager, Revenue Management, Private Banking
Scotiabank
Toronto, ON
Support the development and maintenance of client profitability models, including revenue attribution, funding value analysis, RORWA and cost-to-serve methodologies.
Added 57 mins ago
H(
Manager, Investment Financial Planning & Analysis and Data Analytics
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $86,000 to $131,000 CAD / year
- Full-time
…investment projection process, peer benchmarking, investment cost allocations, and investment-related analysis and commentary supporting the Operating Plan and quarterly…
Added 57 mins ago
SI
Commercial Management Liability Underwriting Intern
Sompo International
Toronto, ON · CAN - ON - Toronto
- $30 CAD / hour
- Full-time
Salary Range: CAD $30/hr. Actual compensation for this role will depend on several factors including the cost of living associated with your work location, your qualifications, skills,…
Added 1 hour ago
T
Software Engineer II (SDET)
TD
Toronto, ON
- Full-time
Identify opportunities to minimize cost, provide recommendations and/or deliver corresponding strategic solutions to support cost effectiveness and to enhance stakeholder experience
Added 1 hour ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote
Added 1 hour ago
ED
Manager, Customer Care Team - EN 936
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $112,006 to $149,341 CAD / year
- Full-time
- Remote

Futran Solutions

Program Manager

Canada

Contract

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Job details

Job type: Contract
Experience: 5+ years of experience in claims, warranty or contract administration, program management, operations, compliance, finance, or a related field.
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description:

The Storage Guarantees Claims Manager owns Storage guarantee claims from intake through resolution, including eligibility validation, remediation decisions, fulfillment coordination, escalation management, and program reporting.

Key responsibilities

Review claims and validate compliance with applicable Terms & Conditions.
Conduct due diligence, resolve information gaps, document decisions and rationale, and maintain complete, auditable claim records.
Use approved calculators and program rules to determine remediation, including vouchers, credits, additional capacity, replacements, returns, refunds, or other authorized remedies.
Initiate and track remediation fulfillment, required approvals, and financial or operational actions through closure.
Own claim timelines and coordinate Product Management, Sales, Support, Finance, Operations, Order Management, channel partners, and other action owners.
Identify delays, risks, exceptions, control issues, and customer impact; resolve them within established authority and escalate promptly when intervention is required.
Manage communications with internal teams, channel partners, and customers regarding claim requirements, status, outcomes, and commonly asked questions.
Represent professionally, maintain customer confidence, and apply program policies and contractual obligations consistently.
Track and report guarantees issued; claims submitted, approved, and denied; remediation type and cost; cycle time; outstanding actions; financial exposure; and trends.
Maintain and improve claim workflows, calculators, dashboards, templates, and operating procedures.

Required qualifications and skills

5+ years of experience in claims, warranty or contract administration, program management, operations, compliance, finance, or a related field.
Ability to interpret contractual requirements, assess evidence, apply policy consistently, and make objective eligibility decisions.
Strong analytical and problem-solving skills, with the ability to manage multiple guarantee programs across various products and adapt quickly to changing priorities.
Proven ability to drive complex cross-functional work without direct authority and hold action owners accountable.
Clear, professional communication and conflict-resolution skills with internal teams, channel partners, customers, and senior stakeholders.
High attention to detail, strong documentation discipline, and proficiency with Microsoft Excel and Microsoft 365.

Success measures

Accurate, consistent claim decisions and remediation calculations.
Timely resolution of claims, escalations, and cross-functional actions.
Complete audit records and reliable financial and program reporting.

Apply About employer

More about this job

Responsibilities

Manage storage guarantee claims from intake through resolution, including eligibility decisions, authorized remediation, fulfillment, escalations, and customer communications. Coordinate cross-functional action owners, maintain auditable records, report program and financial metrics, and improve claim workflows and tools.

Requirements

Requires 5+ years of experience in claims, warranty or contract administration, program management, operations, compliance, finance, or a related field. Candidates should be skilled in interpreting contractual requirements, assessing evidence, making consistent decisions, driving cross-functional work, communicating professionally, documenting thoroughly, and using Excel and Microsoft 365.

Skills

Claims Management
Contract Administration
Eligibility Assessment
Policy Interpretation
Remediation Calculations
Program Management
Cross-Functional Coordination
Escalation Management
Customer Communication
Conflict Resolution
Financial Reporting
Risk Management
Audit Documentation
Process Improvement
Microsoft Excel
Microsoft 365

Visa sponsorship

Not detected in the job text

Keywords

Storage Guarantees
Claims
Terms And Conditions
Eligibility Validation
Due Diligence
Remediation
Vouchers
Credits
Additional Capacity
Replacements
Returns
Refunds
Approvals
Financial Exposure
Program Reporting
Claims Workflows
Calculators
Dashboards
Operating Procedures
Audit Records
Contractual Obligations
Microsoft Excel
Microsoft 365
Channel Partners
Cross-Functional Coordination

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