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Added 1 min ago
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Senior Quantitative Analyst (12 Month Contract)
CIBC
Toronto, ON
- Full-time
As the Sr. Quantitative Analyst you’ll be reporting to the Senior Director, Quantitative Risk Methodology, within the Quantitative Risk group of Capital Markets Risk Management (CMRM). In…
Added 1 min ago
IC
IT Change Management, Lead
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions.…
Added 16 mins ago
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Senior Talent Partner
Plooto
Canada
- Full-time
…receivables. More than 14,000 companies use Plooto to automate financial workflows, move money, and reconcile with their accounting…
Added 16 mins ago
BI
Senior Pega Lead / Lead Enterprise Business Architect
BURGEON IT SERVICES
Toronto, ON
- Contract
We are seeking an experienced Senior Pega Lead / Lead Enterprise Business Architect to design and deliver scalable enterprise solutions supporting Wealth Management capabilities within a…
Added 16 mins ago
KR
Senior Accountant, Internal Controls (ICFR)
Kassen Recruitment
Saint John, NB
- Full-time
A prominent organization is seeking a Senior Accountant specializing in internal controls and financial reporting to join its finance team. This opportunity is well suited to a CPA with a…
Added 16 mins ago
A&
Financial Due Diligence - Senior Associate - Transaction Advisory - Canada
Alvarez & Marsal
Toronto, ON
- Full-time
…services to a variety of diverse industries. A&M TAG is seeking a Senior Associate to bring their energy, passion, and expertise to help our clients get the answers they need to get the…
Added 16 mins ago
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Relationship Manager, Corporate Banking
Bank of China (Canada)
Montreal, QC
- Full-time
We are hiring for Relationship Manager, Senior Relationship Manager, and Director-level opportunities, depending on the location and candidate's qualifications.
Added 16 mins ago
CN
Marketing Analyst
Canadian Natural
Calgary, AB
- Full-time
Make your mark while you grow your career! Reporting to the Financial Services Manager, the Marketing Analyst will support strategic growth initiatives, commercial evaluations, financial…
Added 16 mins ago
Senior Manager, Payroll & HR Services
Celestica International LP
Toronto, ON
The Senior Payroll Manager, Americas Payroll will own all aspects of payroll operations, ensuring the effective execution of payroll related services. You are a strategic thinker with a…
Added 16 mins ago
Manager - Non-Financial Risk and Controls (French bilingual)
EY
Montreal, QC
…outsourcing, and industry-specific recommendations. You will help Financial Institutions evaluate and enhance their risk management, internal controls, and internal audit functions while…
Added 16 mins ago
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Director, Treasury and Balance Sheet Risk
Vancity
Vancouver, BC
- Full-time
As a Director, Treasury and Balance Sheet Risk, you will provide senior risk leadership and oversight across treasury and balance sheet risk, helping ensure financial risks are understood,…
Added 31 mins ago
Staff Product Manager, Risk
Stripe
Toronto, ON
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments,…
Added 31 mins ago
Software Development Manager, Amazon Financials Foundation Services (AFFS)
Amazon
Vancouver, BC
…software developer who likes to solve business problems, Amazon Financial Foundation Services is the place for…
Added 45 mins ago
CM
Senior Specialist, Derivatives Operations
CIBC Mellon
Toronto, ON
- Contract
…by mutual funds, ETFs and separately managed accounts. The Senior Specialist, Derivative Operations ensures that all derivative transactions that are incoming from various sources are…
Added 45 mins ago
PC
Capital Projects and Infrastructure, Infrastructure Project Finance, Director
PwC Canada
Toronto, ON
- Full-time
Strong communication and presentation skills demonstrated in working with senior stakeholders across financial institutions, government and the public and private sectors
Added 45 mins ago
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Application Support Technician
InTandem Talent
Richmond Hill, ON
- Full-time
Reports to: Senior Application Support Technician
Added 45 mins ago
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Estate Administrator
RBC
Montreal, QC
- Full-time
Investigate all inquiries and administrative errors and refer more complex issues to the Senior Officer
Added 45 mins ago
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Senior Manager Cyber Generalist
PwC
Toronto, ON
- Full-time
As a Senior Manager Cyber Generalist, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 45 mins ago
BH
Administrative Assistant
Baptist Housing Seniors Living
Maple Ridge, BC
- Part-time
This is a permanent part-time position, working 2 days per week, located at Maple Towers, our senior's rental community in Maple Ridge.
Added 1 hour ago
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Branch Manager – Montreal Downtown (Future Opportunities)
TD
Montreal, QC
- Full-time
Mentor the team on advice-giving strategies on banking solutions to improve the overall customer experience and financial confidence
Added 1 hour ago
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AVP Applications Development Sr Programmer Analyst
Citi
Mississauga, ON
- Full-time
Build distributed microservices that power critical financial systems as a Senior Software Engineer, Java Microservices at Citi. You will design, develop, and implement scalable backend…
Added 1 hour ago
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Senior Relationship Manager, Commercial Banking (Corporate Finance Group)
BMO
Winnipeg, MB
- Full-time
The Corporate Finance team within Canadian Commercial Banking, is part of BMO Financial group and covers both public and large private corporate clients operating in diversified industries.…
Added 1 hour ago
TA
Senior Manager, Corporate Finance/FP&A
Thorek/Scott and Partners
Toronto, ON
- Full-time
Our Client, a successful Canadian commercial financing business, is seeking a Senior Manager, Corporate Finance to join its growing finance function. Reporting to the CFO, the Senior…
Added 1 hour ago
FI
Senior Salesforce BSA - FSC
FP Inc.
Toronto, ON
- $80 to $95 CAD / hour
- Contract
Extensive Salesforce Platform Expertise: Demonstrated in-depth knowledge of Salesforce products including Financial Services Cloud, Service Cloud, and Sales Cloud, with hands-on experience…
Added 1 hour ago
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Program Manager
Futran Solutions
Canada
- Contract
Initiate and track remediation fulfillment, required approvals, and financial or operational actions through closure.

Futran Solutions

Program Manager

Canada

Contract

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Job details

Job type: Contract
Experience: 5+ years of experience in claims, warranty or contract administration, program management, operations, compliance, finance, or a related field.
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description:

The Storage Guarantees Claims Manager owns Storage guarantee claims from intake through resolution, including eligibility validation, remediation decisions, fulfillment coordination, escalation management, and program reporting.

Key responsibilities

Review claims and validate compliance with applicable Terms & Conditions.
Conduct due diligence, resolve information gaps, document decisions and rationale, and maintain complete, auditable claim records.
Use approved calculators and program rules to determine remediation, including vouchers, credits, additional capacity, replacements, returns, refunds, or other authorized remedies.
Initiate and track remediation fulfillment, required approvals, and financial or operational actions through closure.
Own claim timelines and coordinate Product Management, Sales, Support, Finance, Operations, Order Management, channel partners, and other action owners.
Identify delays, risks, exceptions, control issues, and customer impact; resolve them within established authority and escalate promptly when intervention is required.
Manage communications with internal teams, channel partners, and customers regarding claim requirements, status, outcomes, and commonly asked questions.
Represent professionally, maintain customer confidence, and apply program policies and contractual obligations consistently.
Track and report guarantees issued; claims submitted, approved, and denied; remediation type and cost; cycle time; outstanding actions; financial exposure; and trends.
Maintain and improve claim workflows, calculators, dashboards, templates, and operating procedures.

Required qualifications and skills

5+ years of experience in claims, warranty or contract administration, program management, operations, compliance, finance, or a related field.
Ability to interpret contractual requirements, assess evidence, apply policy consistently, and make objective eligibility decisions.
Strong analytical and problem-solving skills, with the ability to manage multiple guarantee programs across various products and adapt quickly to changing priorities.
Proven ability to drive complex cross-functional work without direct authority and hold action owners accountable.
Clear, professional communication and conflict-resolution skills with internal teams, channel partners, customers, and senior stakeholders.
High attention to detail, strong documentation discipline, and proficiency with Microsoft Excel and Microsoft 365.

Success measures

Accurate, consistent claim decisions and remediation calculations.
Timely resolution of claims, escalations, and cross-functional actions.
Complete audit records and reliable financial and program reporting.

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More about this job

Responsibilities

Manage storage guarantee claims from intake through resolution, including eligibility decisions, authorized remediation, fulfillment, escalations, and customer communications. Coordinate cross-functional action owners, maintain auditable records, report program and financial metrics, and improve claim workflows and tools.

Requirements

Requires 5+ years of experience in claims, warranty or contract administration, program management, operations, compliance, finance, or a related field. Candidates should be skilled in interpreting contractual requirements, assessing evidence, making consistent decisions, driving cross-functional work, communicating professionally, documenting thoroughly, and using Excel and Microsoft 365.

Skills

Claims Management
Contract Administration
Eligibility Assessment
Policy Interpretation
Remediation Calculations
Program Management
Cross-Functional Coordination
Escalation Management
Customer Communication
Conflict Resolution
Financial Reporting
Risk Management
Audit Documentation
Process Improvement
Microsoft Excel
Microsoft 365

Visa sponsorship

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Keywords

Storage Guarantees
Claims
Terms And Conditions
Eligibility Validation
Due Diligence
Remediation
Vouchers
Credits
Additional Capacity
Replacements
Returns
Refunds
Approvals
Financial Exposure
Program Reporting
Claims Workflows
Calculators
Dashboards
Operating Procedures
Audit Records
Contractual Obligations
Microsoft Excel
Microsoft 365
Channel Partners
Cross-Functional Coordination

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