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Added 11 mins ago
NH
Account Executive, Partnership Marketing
National Hockey League (NHL)
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…League Corporate Partners in Canada. Working closely with the Manager, Partnership Marketing, this role is responsible for delivering contracted partner rights, executing integrated…
Added 11 mins ago
NP
Integrated Talent Partner
Niagara Parks Commission
Niagara Falls, ON
- Full-time
…our team as an Integrated Talent Partner. Reporting to the Senior Manager, Integrated Talent, this role is ideal for a human resources generalist who enjoys partnering with leaders,…
Added 11 mins ago
TS
Project Manager
TalentSphere Staffing Solutions
Richmond, BC
- Full-time
Grow your Construction career as a Project Manager with an established General Contractor in the Commercial Construction, Design/Build arena! With a focus on Light Industrial Buildings,…
Added 11 mins ago
K&
Operations Manager - Night Shift
Kohl & Frisch Limited
Concord, ON
- Full-time
POSITION TITLE: Operations Manager - Night Shift
Added 11 mins ago
Project Manager, Power Delivery
WSP
Toronto, ON
As a Senior Project Manager, you will play a key role in delivering complex power projects across Eastern Canada and beyond. Projects will vary in size and complexity and can include scope…
Added 11 mins ago
CN
Marketing Analyst
Canadian Natural
Calgary, AB
- Full-time
Make your mark while you grow your career! Reporting to the Financial Services Manager, the Marketing Analyst will support strategic growth initiatives, commercial evaluations, financial…
Added 11 mins ago
V
Director, Treasury and Balance Sheet Risk
Vancity
Vancouver, BC
- Full-time
As a Director, Treasury and Balance Sheet Risk, you will provide senior risk leadership and oversight across treasury and balance sheet risk, helping ensure financial risks are understood,…
Added 11 mins ago
EP
Site Operations Supervisor - [On-Site]
EDF power solutions
Lucknow, ON
- Full-time
Competitive bonus incentives. This position is eligible for our annual bonus program.
Added 11 mins ago
EP
Renewable Energy Technician - Multiple Levels (2, 3, or 4) [On-Site]
EDF power solutions
Lucknow, ON
- Full-time
Competitive bonus incentives. This position is eligible for our annual bonus program.
Added 25 mins ago
Software Development Manager, Amazon Financials Foundation Services (AFFS)
Amazon
Vancouver, BC
- Experience partnering with product or program management teams
Added 39 mins ago
EP
Renewable Energy Technician - Multiple Levels (2, 3, or 4) [On-Site]
EDF power solutions North America
Lucknow, ON
- Full-time
Competitive bonus incentives. This position is eligible for our annual bonus program.
Added 39 mins ago
EP
Site Operations Supervisor - [On-Site]
EDF power solutions North America
Lucknow, ON
- Full-time
Competitive bonus incentives. This position is eligible for our annual bonus program.
Added 40 mins ago
AA
Customer Account Manager - Bilingual
ASSA ABLOY Opening Solutions Americas
Woodbridge, ON
- Full-time
What would you do as our Bilingual Customer Account Manager?
Added 40 mins ago
Facilities Coordinator
Give and Go Prepared Foods
Toronto, ON
Assist Facilities Maintenance Manager in developing building systems maintenance policies, practices, and procedures Assign, prioritize and supervise work duties in order to meet schedules
Added 40 mins ago
S
National Key Account Manager
Solina
Toronto, ON
- Full-time
Reporting to the Director, QSR & National Accounts, the National Account Manager - QSR owns a portfolio of named Canadian Tier 1 quick-service restaurant and FSR customers. This is a…
Added 40 mins ago
WC
Human Resources Business Partner (2026-411-CS)
WoodGreen Community Services
Toronto, ON
- Contract
Reporting to the Senior Manager, People & Culture, the Human Resources Business Partner (HRBP) will serve as a consultant to management on HR-related issues, act as a champion for…
Added 40 mins ago
S
Engineering Project Manager
Sanimax
Montreal, QC
- Full-time
Reporting to the Director, Engineering and Projects, the Manager, Project Management is responsible for overseeing, supporting, and developing the team of Project Managers. This role…
Added 40 mins ago
P
Senior Manager Cyber Generalist
PwC
Toronto, ON
- Full-time
As a Senior Manager Cyber Generalist, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 40 mins ago
HS
Project Manager (Emergency Management)
H2 Safety
Calgary, AB
- Full-time
…various stages of their career spanning from entry-level to senior leadership within our ERP project execution team. This position is crucial in managing the development, execution, and…
Added 40 mins ago
AF
Lead UX Designer
Armstrong Fluid Technology
Toronto, ON
- Full-time
Own the UX research program, define the personas and journey maps for sellers, partners, direct customers, and replacement buyers, and turn research into a prioritized design roadmap with…
Added 56 mins ago
GD
Senior Manager Network Infrastructure
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
- Full-time
The Senior Manager’s role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s network infrastructure.
Added 1 hour ago
A
Assistant General Manager - Aera
Aera
Toronto, ON
- Full-time
Discounted gym membership and Employee Assistance Program
Added 1 hour ago
FS
Program Manager
Futran Solutions
Canada
- Contract
The Storage Guarantees Claims Manager owns Storage guarantee claims from intake through resolution, including eligibility validation, remediation decisions, fulfillment coordination,…
Added 1 hour ago
VS
Unregulated Care Provider (UCP) (2026-10986)
Verve Senior Living
Mississauga, ON
- Part-time
Come join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day,…
Added 1 hour ago
MH
VIE – Demand Planning Analyst – Moët Hennessy Brands
Moët Hennessy
Montreal, QC
- Other
Based in Montreal and reporting to the Senior Supply Chain Manager, the Demand Planning Analyst will support the Moët Hennessy Canada portfolio and work closely with Supply Chain,…

Futran Solutions

Program Manager

Canada

Contract

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Job details

Job type: Contract
Experience: 5+ years of experience in claims, warranty or contract administration, program management, operations, compliance, finance, or a related field.
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description:

The Storage Guarantees Claims Manager owns Storage guarantee claims from intake through resolution, including eligibility validation, remediation decisions, fulfillment coordination, escalation management, and program reporting.

Key responsibilities

Review claims and validate compliance with applicable Terms & Conditions.
Conduct due diligence, resolve information gaps, document decisions and rationale, and maintain complete, auditable claim records.
Use approved calculators and program rules to determine remediation, including vouchers, credits, additional capacity, replacements, returns, refunds, or other authorized remedies.
Initiate and track remediation fulfillment, required approvals, and financial or operational actions through closure.
Own claim timelines and coordinate Product Management, Sales, Support, Finance, Operations, Order Management, channel partners, and other action owners.
Identify delays, risks, exceptions, control issues, and customer impact; resolve them within established authority and escalate promptly when intervention is required.
Manage communications with internal teams, channel partners, and customers regarding claim requirements, status, outcomes, and commonly asked questions.
Represent professionally, maintain customer confidence, and apply program policies and contractual obligations consistently.
Track and report guarantees issued; claims submitted, approved, and denied; remediation type and cost; cycle time; outstanding actions; financial exposure; and trends.
Maintain and improve claim workflows, calculators, dashboards, templates, and operating procedures.

Required qualifications and skills

5+ years of experience in claims, warranty or contract administration, program management, operations, compliance, finance, or a related field.
Ability to interpret contractual requirements, assess evidence, apply policy consistently, and make objective eligibility decisions.
Strong analytical and problem-solving skills, with the ability to manage multiple guarantee programs across various products and adapt quickly to changing priorities.
Proven ability to drive complex cross-functional work without direct authority and hold action owners accountable.
Clear, professional communication and conflict-resolution skills with internal teams, channel partners, customers, and senior stakeholders.
High attention to detail, strong documentation discipline, and proficiency with Microsoft Excel and Microsoft 365.

Success measures

Accurate, consistent claim decisions and remediation calculations.
Timely resolution of claims, escalations, and cross-functional actions.
Complete audit records and reliable financial and program reporting.

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More about this job

Responsibilities

Manage storage guarantee claims from intake through resolution, including eligibility decisions, authorized remediation, fulfillment, escalations, and customer communications. Coordinate cross-functional action owners, maintain auditable records, report program and financial metrics, and improve claim workflows and tools.

Requirements

Requires 5+ years of experience in claims, warranty or contract administration, program management, operations, compliance, finance, or a related field. Candidates should be skilled in interpreting contractual requirements, assessing evidence, making consistent decisions, driving cross-functional work, communicating professionally, documenting thoroughly, and using Excel and Microsoft 365.

Skills

Claims Management
Contract Administration
Eligibility Assessment
Policy Interpretation
Remediation Calculations
Program Management
Cross-Functional Coordination
Escalation Management
Customer Communication
Conflict Resolution
Financial Reporting
Risk Management
Audit Documentation
Process Improvement
Microsoft Excel
Microsoft 365

Visa sponsorship

Not detected in the job text

Keywords

Storage Guarantees
Claims
Terms And Conditions
Eligibility Validation
Due Diligence
Remediation
Vouchers
Credits
Additional Capacity
Replacements
Returns
Refunds
Approvals
Financial Exposure
Program Reporting
Claims Workflows
Calculators
Dashboards
Operating Procedures
Audit Records
Contractual Obligations
Microsoft Excel
Microsoft 365
Channel Partners
Cross-Functional Coordination

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