Sr Techinical Business Analyst

Technical Business Analyst– 217058 - Onsite

Location : Mississauga, ON

Duration: Fulltime

Job Description:

Reporting to the Technology Procurement and Third-Party Management Systems Functional Head, this position is responsible for implementing strategic initiatives and system releases for the Third-Party Management Systems Lead. This includes leading the design and implementation of part of the overall new enterprise third party management platform, ARAVO. Tech Business Analysts are required to follow AGILE delivery processes to support the overall goals of the TPM Program, in an enterprise-based solution, while working with various stakeholders across multiple businesses, functions and geographies.

Key Responsibilities:

Playing a key role in the implementation of part of the enterprise third party management platform, ARAVO.

• Responsible for the operational implementation, and management across integrated platforms, of business processes and appropriate automations, improvements to data quality, end-to-end systems integrations, and support the delivery of meaningful metrics.

• Design and implement appropriate controls in line with the Technology methodology.

• Carry out all required systems operations to ensure that the Technology System's objectives and goals are met.

• Develops and implements information management solutions to support ongoing systems operations and approved investment programs.

• Oversees components of the systems, such as data sourcing, data migration, data quality, solution design, team cross-functional training, user and centralised reporting, and implementation testing.

• Enhance system usability and overall user experiences through user support, hypercare, training and communication.

• Contribute as a technical expert in all development and implementation phases, providing in-depth and sophisticated analyses to define problems and develop innovative solutions.

• Work in conjunction with internal and external partners, stakeholders and Scrum Masters to ensure the prioritization of tasks for the successful launch of deliverables in a timely and business priority driven manner.

• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills Profile

• Technical background in one of these areas - SaaS configuration, software development, production support, data analysis or testing with extensive experience building software components and/or SQL queries.

• Proven self-motivation to take initiative and master new tasks quickly. Ability and willingness to learn new domains and technologies.

• Experience with enterprise applications, preferably with Third-Party Management, Risk or Controls.

• Comprehensive experience with Agile delivery using Jira, as well as all phases of the Software Development Life Cycle.

• Ability to handle a high volume of demand with flexibility. Demonstrated ability to work under pressure managing multiple activities and changing priorities.

• Expert level problem-solving and analytical skills with the ability to break complex subjects into manageable pieces and target a course of action.

Education:

• Bachelor’s degree or similar with an emphasis on Information Systems or Technology.