Azure Virtual Desktop (AVD) Engineer

Azure Virtual Desktop Engineer / IT Support Engineer

Location: Edmonton, Alberta, Canada (On-site)

We’re looking for a hands-on Azure Virtual Desktop (AVD) Engineer / IT Support Engineer to deploy, manage, and support AVD environments for enterprise users. You’ll work closely with networking, security, and infrastructure teams to keep desktop services reliable, secure, and well-documented.

What you’ll do

• Deploy, configure, and manage Azure Virtual Desktop environments (session hosts, host pools, application groups, workspaces)
• Configure Azure networking, virtual machines, storage accounts, and load balancing
• Integrate AVD with Microsoft Entra ID (Azure AD) and Active Directory Domain Services
• Manage FSLogix profiles and Azure Files / Azure NetApp Files
• Monitor AVD performance and troubleshoot user connectivity issues
• Create, customize, and manage Windows images through their lifecycle
• Configure security policies, Conditional Access, and Microsoft Defender
• Implement backup, disaster recovery, and business continuity solutions
• Apply Windows and Azure updates with minimal disruption
• Provide Level 2 / Level 3 support for AVD and related IT support incidents
• Create technical documentation and standard operating procedures (SOPs)
  

What we’re looking for

• 3+ years of experience with Microsoft Azure
• Hands-on experience deploying and managing Azure Virtual Desktop (AVD)
• Strong knowledge of:
• Microsoft Azure and Windows Server (2019/2022)
• Microsoft Entra ID (Azure AD), Active Directory & Group Policy
• Azure Virtual Machines and Azure Networking (VNets, NSGs, VPN, ExpressRoute)
• FSLogix and Azure Files / Azure NetApp Files
• PowerShell scripting
• Experience with Microsoft Intune and Microsoft Endpoint Manager
• Knowledge of Azure Monitor, Log Analytics, and Azure Backup
• Understanding of virtualization (Hyper-V or VMware)
• Microsoft 365 administration experience is a plus

Preferred certifications

• Microsoft Certified: Azure Administrator Associate
• Microsoft Certified: Azure Virtual Desktop Specialty
• Microsoft Certified: Azure Solutions Architect Expert (preferred)

Nice to have

• Infrastructure as Code (Terraform / Bicep)
• Azure Automation and Azure DevOps
• Citrix or VMware Horizon migration experience
• Microsoft Defender for Cloud and Microsoft Sentinel
• Enterprise migrations to Azure Virtual Desktop
  

Soft skills

Strong troubleshooting and analytical skills, clear communication and documentation, ability to work independently and in a team, experience supporting enterprise users in production, and comfort managing multiple priorities under tight deadlines.

Engagement: On-site | Edmonton, Alberta, Canada

If you have solid AVD, Azure, and IT support experience and want to work on production desktop platforms in a collaborative environment, we’d like to hear from you.