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Account Executive

  • Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

Job Description

Job Title: Account Executive

Posting Start Date: 10/19/26

Job Description:

About the role

As a Customer Expansion Specialist, you will be responsible for initiating outbound calls, generating leads, and providing solutions to Delight the Customer®. You will play a pivotal role in qualifying and expanding our customer base and will work closely with various internal teams including sales and marketing.

How You Will Make An Impact:

  • Conduct outbound calls to prospective customers.
  • Qualify leads by assessing their needs, budget, and decision-making process.
  • Engage prospects in meaningful conversations to uncover opportunities and overcome objections.
  • Maintain accurate and up to date records of all interactions and outcomes in a Customer Relationship Management (CRM) system.
  • Meet or exceed monthly objectives and targets.

We’re looking for someone with

  • High School diploma; College Degree an asset.
  • Experience in outbound calling or telemarketing.
  • Excellent communication skills, both verbal and written.
  • Ability to effectively navigate objections and handle rejections.
  • Familiarity with using a Customer Relationship Management (CRM) system.
  • English is required

It’d be great if you are

  • Self-motivated and driven to succeed with strong organizational and interpersonal skills.
  • Able to adapt and excel in fast paced, changing market conditions.
  • Reliable and punctual with a strong work ethic and positive attitude.

Why join us

Our Approach To Employee Wellness Is Holistic, Which Is Why Alongside Competitive Salaries, And Premium Health And Dental Benefits, Corporate Employees Have Access To:

  • Wellness amenities such as onsite gym, fitness studio, and employee lounge
  • Group RRSP plan to take care of future you
  • Onsite medical clinic and telemedicine
  • Daily shuttle bus from two downtown locations
  • Subsidized employee café with delicious meals and snacks
More about this job

Responsibilities

Make outbound calls to prospective customers, qualify leads by assessing their needs, budgets, and decision-making processes, and engage prospects to identify opportunities and address objections. Maintain accurate CRM records and meet or exceed monthly objectives and targets.

Requirements

A high school diploma is requested, with a college degree considered an asset, along with experience in outbound calling or telemarketing. Candidates should have strong written and verbal communication skills, be able to handle objections and rejection, and be familiar with CRM systems; English is required.

Skills

  • Outbound Calling
  • Lead Generation
  • Lead Qualification
  • Needs Assessment
  • Budget Assessment
  • Decision-Making Process Assessment
  • Customer Engagement
  • Objection Handling
  • Record Keeping
  • Target Achievement
  • Communication
  • Organization
  • Interpersonal Skills
  • Self-Motivation
  • Adaptability

Benefits

  • Competitive Salary
  • Health And Dental Benefits
  • Onsite Gym
  • Fitness Studio
  • Employee Lounge
  • Group RRSP Plan
  • Onsite Medical Clinic
  • Telemedicine
  • Daily Shuttle Bus
  • Subsidized Employee Café

Visa sponsorship

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Categories

  • Sales
  • Customer Service & Support
  • Marketing

Keywords

  • Outbound Calls
  • Lead Generation
  • Lead Qualification
  • Telemarketing
  • Customer Expansion
  • CRM
  • Sales
  • Marketing
  • Customer Needs Assessment
  • Budget Assessment
  • Decision-Making Process
  • Objection Handling
  • Customer Engagement
  • Monthly Targets
  • Record Keeping
  • Written Communication
  • Verbal Communication
  • Organizational Skills
  • Interpersonal Skills
  • Adaptability
  • English

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