Account Executive
- Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Job Description
Job Title: Account Executive
Posting Start Date: 11/13/26
Job Description:
About the role
As a Customer Expansion Specialist, you will be responsible for initiating outbound calls, generating leads, and providing solutions to Delight the Customer®. You will play a pivotal role in qualifying and expanding our customer base and will work closely with various internal teams including sales and marketing.
How You Will Make An Impact:
Job Title: Account Executive
Posting Start Date: 11/13/26
Job Description:
About the role
As a Customer Expansion Specialist, you will be responsible for initiating outbound calls, generating leads, and providing solutions to Delight the Customer®. You will play a pivotal role in qualifying and expanding our customer base and will work closely with various internal teams including sales and marketing.
How You Will Make An Impact:
- Conduct outbound calls to prospective customers.
- Qualify leads by assessing their needs, budget, and decision-making process.
- Engage prospects in meaningful conversations to uncover opportunities and overcome objections.
- Maintain accurate and up to date records of all interactions and outcomes in a Customer Relationship Management (CRM) system.
- Meet or exceed monthly objectives and targets.
- High School diploma; College Degree an asset.
- Experience in outbound calling or telemarketing.
- Excellent communication skills, both verbal and written.
- Ability to effectively navigate objections and handle rejections.
- Familiarity with using a Customer Relationship Management (CRM) system.
- English is required
- Self-motivated and driven to succeed with strong organizational and interpersonal skills.
- Able to adapt and excel in fast paced, changing market conditions.
- Reliable and punctual with a strong work ethic and positive attitude.
More about this job
Responsibilities
Make outbound calls to prospective customers, qualify leads by assessing their needs, budgets, and decision-making processes, and engage prospects to identify opportunities and address objections. Maintain accurate CRM records and meet or exceed monthly objectives and targets while working with internal sales and marketing teams.
Requirements
A high school diploma is required, and a college degree is an asset; experience in outbound calling or telemarketing is sought. Candidates should have strong verbal and written communication, objection-handling, and CRM skills, along with self-motivation, organization, adaptability, reliability, punctuality, and a positive work ethic.
Skills
- Outbound Calling
- Lead Generation
- Lead Qualification
- Needs Assessment
- Sales
- Communication
- Objection Handling
- Record Keeping
- Goal Achievement
- Organization
- Interpersonal Skills
- Adaptability
- Time Management
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Customer Service & Support
- Marketing
Keywords
- Outbound Calls
- Lead Generation
- Lead Qualification
- Telemarketing
- Customer Expansion
- CRM
- Sales
- Marketing
- Prospecting
- Needs Assessment
- Budget Assessment
- Decision-Making Process
- Objection Handling
- Customer Experience
- Monthly Targets
- Appliances
- Electrical Manufacturing
- Electronics Manufacturing