Jobs in Canada

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Added 12 mins ago
UM
Production Technician (Night Shift)
Ultra Maritime
Dartmouth, NS
- Full-time
Ultra Maritime is seeking highly motivated and skilled Night Shift Production Technician to join our team
Added 12 mins ago
IO
Procurement Specialist
Irving Oil
Saint John, NB
- Full-time
As a Procurement Specialist within our Supply Management team, you will provide administrative and coordination support to help ensure the smooth day-to-day operation of the organization.…
Added 12 mins ago
Communications Specialist (FT)
Catholic Social Services
Edmonton, AB
We are seeking a versatile Communications Specialist to sometimes lead or support our brand’s voice and digital footprint. In this role, you will be the creative engine driving our…
Added 12 mins ago
B
Market Leader - Financial Planning
BMO
Halifax, NS · Nova_Ctr
- Full-time
Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
Added 12 mins ago
BP
Gun Vault Specialist
Bass Pro Shops
Ottawa, ON
- Full-time
The Gun Vault Specialist is responsible for backroom maintenance of all processes pertaining to Firearms. This role has the ability to safely handle firearms and adhere to all company, and…
Added 12 mins ago
Pharmacist, College of Pharmacy & Nutrition
University of Saskatchewan
Saskatoon, SK
…with access to accurate, evidence-based drug information to support positive health outcomes for Saskatchewan…
Added 12 mins ago
TM
Customer Retention Specialist - Quebec Zone/Spécialiste, Rétention de la Clientèle – Zone du Québec
Toyota Motor Corporation
Quebec, QC · Toyota Canada Inc - Quebec Zone
- Full-time
Added 12 mins ago
TH
Window & Door Sales Specialist Full Time - TORONTO YORKDALE
The Home Depot
Canada
- Full-time
Added 13 mins ago
TU
Utilities Electrical Engineer
The University of British Columbia
Vancouver, BC
- $10,459.67 to $15,675.58 CAD / month
- Full-time
…absences), as well as Assistant Civil Engineer, Utilities System Specialist, Senior Thermal Manager, Engineering Assistant to ensure all E&W records are…
Added 13 mins ago
GF
Service Manager - InnoServ
Gordon Food Service - Canada
Calgary, AB
- Full-time
Must have excellent interpersonal, organizational, communication skills, both written and verbal · Must have the ability to multi-task and work well under pressure
Added 13 mins ago
TH
Decor Sale Specialist Full Time (PETERBOROUGH)
The Home Depot Canada
Peterborough, ON
- Full-time
Sales Specialists provide exceptional customer service support and drive sales. Sales Specialists assess customer needs, and guide customer decisions in order to close a sale. Specific…
Added 13 mins ago
MC
Sales and Advice Effectiveness Specialist, Retail
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
The role: The Sales & Advice Effectiveness Specialist, Retail supports the delivery and ongoing improvement of sales, advice and frontline effectiveness programs across Meridian Retail…
Added 13 mins ago
E
Application Monitoring Specialist
Experis
Mississauga, ON
- $45 to $65 CAD / hour
- Contract
Application Monitoring Specialist (Dynatrace Administrator)
Added 13 mins ago
PE
Customer Success Specialist
Polaron Energy
Toronto, ON · Scarborough, ON
- Full-time
Location: 2 Tippett Rd., Floor 4, North York, ON M3H 2V1 (Hybrid: 4 days in office, 1 day from home)
Added 13 mins ago
TH
Decor Sales Specialist Full Time - OAKVILLE TRAFALGAR
The Home Depot Canada
Oakville, ON
- Full-time
Sales Specialists provide exceptional customer service support and drive sales. Sales Specialists assess customer needs, and guide customer decisions in order to close a sale. Specific…
Added 13 mins ago
IG
Compliance Analyst
Insight Global
Toronto, ON
- Contract
Insight Global is looking for a Monitoring & Testing Specialist to support control testing and risk assessment activities across a financial services environment.
Added 13 mins ago
R
Operations Specialist- EN
RBC
Montreal, QC
- Full-time
As an Operations Specialist with the RESP, RDSP Registered Education Savings Plans (RESP)Registered Disability Savings Plan (RDSP)and TFSA ( Tax Free Savings Account Investment )…
Added 13 mins ago
CW
Billing and Collections Specialist
Clark Wilson LLP
Vancouver, BC
- Full-time
Clark Wilson LLP seeks a meticulous Billing and Collections Specialist to enhance our esteemed billing and collections department team. Reporting to the Manager of Finance, Billing and…
Added 13 mins ago
ME
Training Specialist
Morson Edge
Saskatoon, SK
- $70 to $90 CAD / hour
- Contract
Role: Training Specialist (Intermediate or Senior)
Added 13 mins ago
TH
Window & Door Sales Specialist Full Time - TORONTO YORKDALE
The Home Depot Canada
Toronto, ON
- Full-time
Added 13 mins ago
FE
Account Executive
Future Electronics
Kirkland, QC
- Full-time
As a Customer Expansion Specialist, you will be responsible for initiating outbound calls, generating leads, and providing solutions to Delight the Customer®. You will play a pivotal role…
Added 13 mins ago
SR
SAP Test Specialist
Stellar Recruitment Inc.
Vancouver, BC
- $80 to $90 CAD / hour
- Contract
On site 3 days per week in Vancouver, BC
Added 13 mins ago
FE
Customer Service Representative
Future Electronics
Kirkland, QC
- Full-time
· Weekly : All PBO with no commit date linked to CBO in the 90 day required/bonds must have a date by 14 days · · Weekly : All Interco transfers with no commit date linked to CBO in the 90 day required/bonds must have a date by 14 days
Added 28 mins ago
BT
Senior Accountant - Publicly Traded Companies
Baker Tilly WM
Toronto, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 28 mins ago
H
Travel Registered Nurse (RN) – Medical Surgical (Med Surg) | Night Shift
Healthforce
Canada
- $1,960 to $2,060 CAD / week
- Full-time
American Heart Association (AHA) Basic Life Support (BLS) – Required

Future Electronics

Customer Service Representative

Kirkland, QC, Canada

Full-time

Apply on LinkedIn About employer

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Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Position Overview

The Specialist- Customer Service – is responsible to follow customer backorder through the order flow process until order is allocated and shipped. The Specialist-Customer Service is responsible and accountable to ensure that orders do not encounter unnecessary delays due to the many variables that affect order flow. Specialist-Customer Service to pro-actively advise Sales/Customer of any potential issues so that all parties can work towards resolution.

Responsibilities

Daily follow up on lines in reject for 8+ days, including lines that fell off. Ensure sales is aware of any sample orders in reject. Identify any opportunities for business improvement and automation and propose solutions. Provide support for sales on how to properly use the electronic NCNR. Act as a resource person for salespeople who have questions about their rejected lines.
·Review price increase SQL data and make suggestions for improvement. Provide sales with price increase information. Ensure data is accurate and matches with the prices that sales has been provided.
· Ensure that all vendor code and manufacturer code combinations are in the Estimated Dock Date file so that all transit times are displayed on TOPS. Request overrides for manufacturer codes that have multiple ship methods or locations.
· Weekly : All PBO with no commit date linked to CBO in the 90 day required/bonds must have a date by 14 days.
· Weekly : All Interco transfers with no commit date linked to CBO in the 90 day required/bonds must have a date by 14 days.

Documentation

o Ensure all actions are documented in the Backlog Management tool (TOPS)

· Sales Requests

o Respond to Sales requests linked to core responsibilities in a timely fashion

o Clearly Communicate all issues

Qualifications and Experience

· University Education (preferred) and 3-5 years of previous customer service experience in a fast paced dynamic environment.

· Operating knowledge of Microsoft Office (Excel, Access, Outlook)

· Strong Interpersonal and communication skills

What We Offer:

Comprehensive training and mentorship program
Exposure to cutting-edge embedded systems technologies
Opportunity to work on diverse projects with key customers.
Clear path for career progression within the organization
Collaborative and innovative work environment
Wellness program.
Onsite gym and fitness studio with scheduled group classes - think yoga, aerobics.
Employee lounge for you to rest and recharge.
Subsidized employee cafeteria with delicious meals and snacks.
Shuttle bus from Montreal Downtown to our facility in Kirkland.

Apply on LinkedIn About employer

More about this job

Responsibilities

Track customer backorders through allocation and shipment, proactively identify and communicate issues, and help prevent unnecessary order delays. Support Sales with rejected lines, pricing information, electronic NCNR use, and timely documentation of actions in the TOPS backlog management tool.

Requirements

A university education is preferred, along with 3–5 years of customer service experience in a fast-paced environment. Candidates should have working knowledge of Microsoft Office, including Excel, Access, and Outlook, and strong interpersonal and communication skills.

Skills

Customer Service
Order Flow Management
Backorder Follow-Up
Sales Support
Issue Resolution
Business Process Improvement
Automation
Electronic NCNR Support
Price Data Review
Data Accuracy
Vendor and Manufacturer Code Management
Backlog Documentation
Microsoft Excel
Microsoft Access
Microsoft Outlook
Interpersonal Communication

Benefits

Comprehensive Training and Mentorship Program
Exposure to Embedded Systems Technologies
Career Progression Opportunities
Collaborative Work Environment
Wellness Program
Onsite Gym and Fitness Studio
Employee Lounge
Subsidized Employee Cafeteria
Shuttle Bus Service

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Backorder Management
Order Flow
Order Allocation
Order Shipment
Rejected Order Lines
Sales Support
Business Improvement
Automation
Electronic NCNR
Price Increase Data
SQL Data
Vendor Codes
Manufacturer Codes
Estimated Dock Date
Transit Times
TOPS
Backlog Management
Purchase Backorders
Intercompany Transfers
Microsoft Excel
Microsoft Access
Microsoft Outlook
Embedded Systems

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Work requirements

Jobs in Canada