Customer service representative jobs in Mercier, QC and nearby

Customer service representative jobs within 25 km of Mercier, QC, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 2, 2026

Hiring at a glance

View jobs

Open jobs: 52
Employers: 38

Advertised starting pay

Not enough comparable pay figures yet.

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 27%14 listings
On-site: 73%38 listings

Employers hiring include Porter Airlines Inc. (3), Tenaquip Limitee (3), Aliaxis (2).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Mercier, QC and nearby

Within 25 km

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Added 1 month ago
BC
Customer Service Representative - Lebeau
Belron Canada inc
Châteauguay, QC
- Full-time
Added 1 month ago
OA
Customer Service Agent-Techniseal, Candiac QC
Oldcastle APG
Candiac, QC
- Other
Added 1 month ago
TL
Customer Service Representative
Tenaquip Limitee
Senneville, QC
- Full-time
We are looking for a detail-oriented and customer-focused Returns, Customer Service Representative to join our team. In this role, you will manage the end-to-end customer returns process,…
Added 1 month ago
AS
Agent·e à la service clientèle (Contrat 4 mois) | Customer Service Agent (4 month contract)
Altitude Sports
Montreal, QC
- Full-time
Added 1 month ago
MC
(Bilingual FR/ENG) Représentant (e) Service à la clientèle / Customer Service Representative
Mobilia Canada
Pointe-Claire, QC
- Full-time
Mobilia est à la recherche d’un(e) candidat(e) motivé(e) et orienté(e) vers les solutions pour combler un poste d’agent(e) de service à la clientèle après-vente.
Added 1 month ago
M
(Bilingual FR/ENG) Représentant (e) Service à la clientèle - Customer Service Representative
Mobilia
Pointe-Claire, QC
- Full-time
Mobilia est à la recherche d’un(e) candidat(e) motivé(e) et orienté(e) vers les solutions pour combler un poste d’agent(e) de service à la clientèle après-vente.
Added 1 month ago
GD
Customer Service Representative - Contract
Groupe Dynamite, Inc Garage
Mont-Royal, QC
- Contract
Added 1 month ago
X
Customer Service Representative (Full-Time)
XPO
Dorval, QC
- Full-time
What you’ll need to succeed as a Customer Service Representative at XPO
Added 1 month ago
PA
Customer Service Representative - Montreal (YUL) Part Time
Porter Airlines Inc.
Dorval, QC
- Part-time
Please note that this only applies to the Customer Service Representative position. If
Added 1 month ago
ET
Représentant(e) au service à la clientèle – Logistique / Customer Service Representative – Logistics
Energy Transportation Group
Montreal, QC
- Full-time
Le Groupe de Transport ENERGY est actuellement à la recherche d'un Représentant(e) au service à la clientèle pour rejoindre son équipe de LaSalle. Prendre note qu'il s'agit d'un poste en…
Added 1 month ago
BC
Customer Service Representative (Bilingual)
Bunzl Canada
Vaudreuil-Dorion, QC
- Full-time
Le ou la Représentant(e) du service à la clientèle aide les clients en les informant sur nos produits et services, en répondant à leurs questions, en prenant et en saisissant leurs…
Added 1 month ago
PA
Lead, Customer Service Representative - Montreal (YUL)
Porter Airlines Inc.
Dorval, QC
- Full-time
…will play a key leadership role in guiding and coaching the Customer Service Representatives (CSRs) to ensure smooth and effective daily operations. Beyond frontline support, you will work…
Added 3 months ago
PA
Lead, Customer Service Representative - Montreal (YUL)
Porter Airlines Inc.
Dorval, QC
- Full-time
…will play a key leadership role in guiding and coaching the Customer Service Representatives (CSRs) to ensure smooth and effective daily operations. Beyond frontline support, you will work…
Added 1 month ago
FE
Customer Service Representative
Future Electronics
Kirkland, QC
- Full-time
The Specialist- Customer Service – is responsible to follow customer backorder through the order flow process until order is allocated and shipped. The Specialist-Customer Service is…
Added 1 month ago
C
Client Service Representative, 15h/weekly - Montreal
CIBC
Montreal, QC
- Part-time
Added 1 month ago
Customer Service - Customer Service Representative
Fastco
Vaudreuil-Dorion, QC
Fastco is looking for a detail-oriented Customer Service Representative (CSR) to join our team. The CSR will be responsible for providing exceptional customer support by addressing…
Added 2 months ago
W
Customer Service Representative
WestGroupe
Montreal, QC
- Full-time
Added 1 month ago
Bilingual Customer Service Representative
Grainger Businesses
Montreal, QC
…with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and…
Added 1 month ago
TL
Customer Service Representative
Tenaquip Limitee
Senneville, QC
- Full-time
Working with a fast-paced and energetic team, as a Customer Service Representative, you will develop and maintain solid business relationships with our valued customers. The team loves to…
Added 3 months ago
CC
Customer Service Agent-Techniseal, Candiac QC
CRH Canada
Candiac, QC
- Full-time
Added 2 months ago
TL
Agent du service à la clientèle – Customer Service Agent
The Landline Co
Pointe-Claire, QC
- Up to $20 CAD / hour
- Part-time
Agent du service à la clientèle – YUL et Palais des congrès de Montréal 1001 Place Jean-Paul-Riopelle, Montréal (QC) H2Z 2A7, Canada
Added 2 months ago
TL
Customer Service Representative
Tenaquip Limitee
Senneville, QC
- Full-time
Working with a fast-paced and energetic team; as a Customer Service Representative, you will develop and maintain solid business relationships with our valued customers. The team loves to…
Added 3 months ago
FL
Customer Service Representative
Fuze Logistics Services Inc
Mont-Royal, Quebec
- Full-time
We are seeking a Customer Service Representative to join our team in Montreal!
Added 3 months ago
FL
Customer Service Representative (OTR Transport) - Montreal Office
Fuze Logistics Services Inc
Mont-Royal, Quebec
- Full-time
We are seeking a Customer Service Representative (OTR Transport) to join our team in Montreal!
Added 3 months ago
Customer Service Associate
La Maison Simons
Pointe-Claire, QC

Future Electronics

Customer Service Representative

Kirkland, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Sep 15, 2026

Original job description

Position Overview

The Specialist- Customer Service – is responsible to follow customer backorder through the order flow process until order is allocated and shipped. The Specialist-Customer Service is responsible and accountable to ensure that orders do not encounter unnecessary delays due to the many variables that affect order flow. Specialist-Customer Service to pro-actively advise Sales/Customer of any potential issues so that all parties can work towards resolution.

Responsibilities

Daily follow up on lines in reject for 8+ days, including lines that fell off. Ensure sales is aware of any sample orders in reject. Identify any opportunities for business improvement and automation and propose solutions. Provide support for sales on how to properly use the electronic NCNR. Act as a resource person for salespeople who have questions about their rejected lines.
·Review price increase SQL data and make suggestions for improvement. Provide sales with price increase information. Ensure data is accurate and matches with the prices that sales has been provided.
· Ensure that all vendor code and manufacturer code combinations are in the Estimated Dock Date file so that all transit times are displayed on TOPS. Request overrides for manufacturer codes that have multiple ship methods or locations.
· Weekly : All PBO with no commit date linked to CBO in the 90 day required/bonds must have a date by 14 days.
· Weekly : All Interco transfers with no commit date linked to CBO in the 90 day required/bonds must have a date by 14 days.

Documentation

o Ensure all actions are documented in the Backlog Management tool (TOPS)

· Sales Requests

o Respond to Sales requests linked to core responsibilities in a timely fashion

o Clearly Communicate all issues

Qualifications and Experience

· University Education (preferred) and 3-5 years of previous customer service experience in a fast paced dynamic environment.

· Operating knowledge of Microsoft Office (Excel, Access, Outlook)

· Strong Interpersonal and communication skills

What We Offer:

Comprehensive training and mentorship program
Exposure to cutting-edge embedded systems technologies
Opportunity to work on diverse projects with key customers.
Clear path for career progression within the organization
Collaborative and innovative work environment
Wellness program.
Onsite gym and fitness studio with scheduled group classes - think yoga, aerobics.
Employee lounge for you to rest and recharge.
Subsidized employee cafeteria with delicious meals and snacks.
Shuttle bus from Montreal Downtown to our facility in Kirkland.

Apply About employer

More about this job

Responsibilities

The Specialist manages customer backorders through the order flow process to ensure timely allocation and shipping. They proactively communicate potential issues to Sales and customers while maintaining accurate documentation in the Backlog Management tool.

Requirements

Candidates should ideally have a university education and 3-5 years of customer service experience in a fast-paced environment. Proficiency in Microsoft Office and strong interpersonal communication skills are required.

Skills

Customer Service
Order Flow Management
Microsoft Excel
Microsoft Access
Microsoft Outlook
Interpersonal Communication
Backlog Management
Data Accuracy
Problem Solving
Vendor Coordination

Benefits

Comprehensive Training And Mentorship Program
Wellness Program
Onsite Gym And Fitness Studio
Employee Lounge
Subsidized Employee Cafeteria
Shuttle Bus Service

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Flow
Backorder Management
TOPS
NCNR
SQL Data
Vendor Codes
Manufacturer Codes
Intercompany Transfers
Embedded Systems
Electronics Manufacturing
Backlog Management
Microsoft Office
Excel
Access
Outlook

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