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Added 13 hours ago
I
Principal Data Architect, FSI
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- Full-time
Infostrux is one of North America’s fastest-growing data-focused consultancies. Within 18 months of our founding in 2021, Snowflake recognized us at the highest partnership tier - a…
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Added 2 days ago
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- $20 CAD / hour
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Added 3 days ago
F
Client Relationship Manager
Futurpreneur
Vancouver, BC
- $68,000 CAD / year
- Full-time
Futurpreneur is a founding member of the G20 Young Entrepreneurs' Alliance, the Canadian member of Youth Business International and the Canadian host of Global Entrepreneurship Week (GEW).
Added 3 days ago
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…earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s…
Added 3 days ago
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Enterprise Sales Engineer - Strategic, Financial Services
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Toronto, ON
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…earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s…
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Executive Office Assistant
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Senior Accountant
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Administrative Assistant- Carling ADP
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…Eastern Counties, Ottawa, and Pembroke-Renfrew County. The founding chapter of the Victorian Order of Nurses, Carefor has been helping seniors and people living with disabilities in Eastern…
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Counsel, Commercial and Aircraft Finance
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Added 5 days ago
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Added 5 days ago
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Founding Operations Associate
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Added 5 days ago
F
Client Relationship Manager
Futurpreneur
Remote, Canada
- Full-time
- Remote
Futurpreneur is a founding member of the G20 Young Entrepreneurs’ Alliance, the Canadian member of Youth Business International and the Canadian host of Global Entrepreneurship Week (GEW).
Added 5 days ago
ZM
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Added 5 days ago
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Support Services Administrator
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Futurpreneur

Client Relationship Manager

Vancouver, BC, Canada

$68,000 CAD / year · Full-time

Apply About employer

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Job details

Pay: $68,000 CAD / year
Job type: Full-time
Apply by: Nov 19, 2026
Experience: 2-3 years of experience in a client support/client relation, financial/economic or banking role
Posting language: English
Posted: Oct 20, 2026

Original job description

About Futurpreneur

Futurpreneur is a national non-profit organization that empowers young, diverse entrepreneurs, ages 18-39 to start, buy and grow their businesses in Canada, by providing loans with mentorship and resources.

Founded in 1996, we have helped more than 20,000 young entrepreneurs launch over 15,600 businesses, promoting entrepreneurship among Canadian youth as a critical pillar for strengthening the economy while generating employment opportunities, and fostering a sustainable future.

Futurpreneur is a founding member of the G20 Young Entrepreneurs' Alliance, the Canadian member of Youth Business International and the Canadian host of Global Entrepreneurship Week (GEW).

Our Purpose (why we exist): To drive inclusive Canadian prosperity by fostering the success of young entrepreneurs

Our Mission (what we do every day to achieve our purpose):To empower diverse entrepreneurs ages 18-39 by providing loans with mentorship and resources to help them start and buy successful businesses that contribute to sustainable and inclusive economic prosperity, in their communities and across Canada.

Our Values (how we work - our core principles & commitments): We are mission-driven, collegial & collaborative, diverse & inclusive, and accountable & transparent.

Here's the opportunity: Client Relationship Manager

As a Client Relationship Manager, you will play an integral role in the continued growth of the organization's overall success. You will be responsible for assisting young entrepreneurs with creating and developing successful applications for all Futurpreneur programs and services, while maintaining an exceptional level of client satisfaction and ensuring regional targets are met and/or surpassed.

This existing role is a full-time, permanent position based in Toronto, ON, The incumbent will be work on a hybrid work model requiring minimum 2 days in the office per week. Please note that during the training period, additional in-office days may be required.

What you will do:

Screening of Entrepreneur Applications

Conduct a summary review of the application including business plan and cash flow to determine eligibility for programs and funding
Communicate potential issues surrounding the eligibility (including business plan, industry, timing, etc)
Conduct analysis of credit report to determine if entrepreneur qualifies for financing from Futurpreneur Canada and/or co-funding partner
Determine funding limits, communicate credit issues and refer to credit improvement supports to entrepreneur to improve their financial literacy

Program Application - Consultation with Entrepreneurs

Review application including business plan and cash flow to determine business viability and help the entrepreneur update the application to meet the standards of Futurpreneur Canada
Evaluate submissions and provide feedback and coaching necessary to build viable business plans and cash-flows that meet Futurpreneur application requirements for the program
Compile and evaluate all additional documentation required to submit a complete application to National Adjudication
Summarize pertinent information not found in the submission that will affect adjudication reviews
Evaluate workflow based on quality and quality of applicants and predict likely disbursement months or dates

Program Application - Consultation with Partners

Answer application related questions as needed
Review Partner submitted applications to determine viability using Business Risk Predictor and by known Futurpreneur requirements
Assist Partner in helping applicants understand what is expected from an application submission, including documents and timelines
Provide support to the business development team in training partners on program details and the submission of quality applications
Summarize pertinent information not found in the submission that will affect adjudication's reviews
Submit completed application to National Adjudication

Program Application - Conditions

Prepare and communicate program acceptance and outstanding conditions necessary for disbursement
Ensure that mentor matching requests are sent to the mentoring specialist's team
Collect and evaluate required conditional documents
Prepare, sign and submit loan agreements, promissory note and other required legal documents
Communicate with compliance, applicants and mentors to ensure the loan is disbursed

Program Application - Internal Relations and Compliance

Work directly with adjudication, entrepreneur-in-residence and loans teams to ensure entrepreneur applications are within eligibility requirements
Consult with business development team on strategies to increase mentor and entrepreneur interest
Other duties as assigned

What you will have:  

Relevant experience may include education with a focus on Business Administration/Finance or equivalent hands-on career experience
2-3 years of experience in a client support/client relation, financial/economic or banking role
Strong customer service experience with a desire to support the customer
Strong expertise in financial analysis
Exemplary skills in achieving organizational goals
Proactive approach to conflict resolution
Excellent attention to detail
Clear and confident communicator, skilled at engaging and connecting with diverse audiences
Collaborative and adaptable team player, bringing a proactive, solutions-focused mindset
Strong organizational skills, able to balance multiple priorities effectively in a dynamic hybrid work environment
Demonstrate curiosity and a growth mindset, embracing and championing change
Bilingualism in French & English (spoken & written) is an asset
Alignment with Futurpreneur's values and commitment to the mission/purpose of the organization
Be a role model for Futurpreneur's organizational culture by creating a positive impact at every touchpoint with people

HOW TO APPLY:

Qualified candidates are invited to submit their resume and cover letter by October 26, 2026. This opportunity is open to both internal and external candidates, and applications may be considered until the role is filled.

Note: Futurpreneur only uses AI to assist in the initial assessment of applications, and all applications are still reviewed by a member of the recruitment team.

What we offer:

At Futurpreneur, we offer a comprehensive Total Rewards package designed to support your well-being, professional growth, and work-life balance.

Our package includes a fair base salary, discretionary bonus, extensive health and dental benefits, and a supportive, flexible work environment.

We embrace a hybrid work model with flexible hours, a work-from-abroad policy, and generous time off - including paid vacation, personal days, summer hours and an end of December office closure.

We are dedicated to ensuring fair, competitive, and transparent compensation. Salaries are regularly reviewed and benchmarked to uphold internal equity and reflect our values. The starting salary for this role is $68,000 per annum and is set at this amount.

To prioritize health and wellness, we provide comprehensive health and dental coverage, a health spending account, mental wellness support, and a RRSP matching program. We also invest in learning and development through a learning allowance, a coaching program, and access to an e-learning platform.

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More about this job

Responsibilities

Screen and assess entrepreneur and partner applications by reviewing business plans, cash flows, credit reports, eligibility, and supporting documents, and coach applicants to strengthen submissions. Coordinate application conditions, legal loan documents, mentor matching, and disbursement while collaborating with adjudication, lending, compliance, and business development teams to meet regional targets.

Requirements

Candidates should have 2–3 years of experience in client support or relations, finance, economics, or banking, supported by relevant business or finance education or equivalent hands-on experience. They should bring strong financial analysis and customer service skills, clear communication, attention to detail, organization, adaptability, and alignment with Futurpreneur’s mission; French and English bilingualism is an asset.

Skills

Customer Service
Financial Analysis
Credit Analysis
Business Plan Evaluation
Cash Flow Analysis
Application Screening
Risk Assessment
Entrepreneur Coaching
Conflict Resolution
Communication
Attention To Detail
Partner Support
Compliance
Organization
Collaboration

Benefits

Discretionary Bonus
Health And Dental Benefits
Health Spending Account
Mental Wellness Support
RRSP Matching Program
Learning Allowance
Coaching Program
E-Learning Platform
Flexible Hours
Work-From-Abroad Policy
Paid Vacation
Personal Days
Summer Hours
End-Of-December Office Closure

Visa sponsorship

Not detected in the job text

Keywords

Entrepreneurship
Non-Profit Organization
Business Administration
Finance
Client Relations
Customer Service
Financial Analysis
Credit Reports
Business Plans
Cash Flow
Funding Eligibility
Business Viability
Risk Assessment
Business Risk Predictor
Loan Agreements
Promissory Notes
National Adjudication
Mentorship
Loan Disbursement
Compliance
Partner Training
Financial Literacy
Application Review
French And English Bilingualism
Hybrid Work

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