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Added 5 mins ago
SL
Executive Assistant, Regulatory Office
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
…provides support to the broader Regulatory Office team with administrative and meeting coordination, including scheduling OSFI and related meetings, coordinating logistics and materials,…
Added 5 mins ago
PI
Personal Lines Retail CSR - Hastings Branch
Park Insurance
Burnaby, BC
- Full-time
Develop and maintain respectful, professional, and friendly working relationships with colleagues, company underwriters and anyone we do business with
Added 5 mins ago
PC
Senior Corporate Accountant
People Corporation
Winnipeg, MB · MB - PC Kenaston - Wpg
- Full-time
A professional accounting designation (CPA, CA, CMA, CGA) or in the final stages of achieving a CPA designation is preferred.
Added 5 mins ago
D
Practice leader, Management support and expertise support
Desjardins
Montreal, QC · Quebec, QC · Complexe Desjardins Montréal
- Full-time
Added 5 mins ago
Administrative Assistant, Human Resources (Temporary)
Elk Valley Resources
Elkford, BC
…employee health and wellness and provide opportunities for professional…
Added 5 mins ago
Junior Leasing Clerk
Lawson Lundell
Vancouver, BC
The successful candidate will assist with the administrative and procedural aspects of the practice, support new and existing matters, and gradually take on more substantive leasing…
Added 5 mins ago
CG
Administrative Assistant
Canaccord Genuity Group Inc.
Waterloo, ON
- Full-time
…employees to contribute meaningful work in an environment that is professional, supportive, and focused on delivering exceptional results for our…
Added 5 mins ago
IT Specialist
Ambyint
Calgary, AB
…space. We offer an environment steeped in creating a rewarding professional experience and having some fun along the way. We work in a hybrid working environment with a diverse and talented…
Added 5 mins ago
FM
Team Manager-Production
Ford Motor Company
Windsor, ON
- Full-time
Complete required administrative, compliance, and reporting responsibilities.
Added 5 mins ago
A
Acheteur senior (achats généraux)
Airbus
Mirabel, QC
- Full-time
…d'offres, négocie les contrats et assure leur formalisation administrative dans SAP (DA, PO, fiches…
Added 5 mins ago
Manager - Department Operations
University of Guelph
Guelph, ON
This position is represented by the agreement between the Professional Staff Association and the University of Guelph
Added 19 mins ago
S
Research Coordinator (SRI) - Evaluative Clinical Sciences - Regular Full-Time 2026-19253 (2026-19253)
Sunnybrook
Toronto, ON
- Full-time
PRISM-ID (Pragmatic Randomized trials Integrating Surveillance and Medical administrative data in Infectious Diseases): A research platform designed to conduct large-scale, pragmatic…
Added 19 mins ago
EC
Behavioural Specialist
Edmonton Catholic Schools
AB · Greater Edmonton Metropolitan Area
- Full-time
Provide professional development to school staff during meetings or Division PD opportunities.
Added 19 mins ago
LM
Head of Department – Medical Biology Laboratory
Lacroix Médecine Privée
Quebec, QC
- Full-time
A role at the heart of the Operations This position is not limited to administrative management. We are looking for someone who wants to be an integral part of operations, work…
Added 19 mins ago
FR
Strata Manager
FirstService Residential Canada
Kelowna, BC
- Full-time
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United…
Added 19 mins ago
R|
Lab Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Laboratory Manager oversees both the day-to-day administrative infrastructure and basic science research activities within the Otorhinolaryngological Sciences Laboratory. This dual-role…
Added 19 mins ago
CO
Operations Supervisor
Circle of Care, Sinai Health
Toronto, ON
- Full-time
Learning and Development: We support your continued growth and learning through paid training and professional development opportunities throughout your career.
Added 19 mins ago
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ACCESS ALS Program Development Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Temporary
Performs other duties (administrative) directly related to the program as required or assigned by the program leadership;
Added 19 mins ago
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Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
Added 19 mins ago
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Fellowship and Bursary Administrative Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Reporting to the Chair of the Department of Pediatric Surgery, the Fellowship and Bursary Administrative Assistant provides administrative support to the department’s fellowship and…
Added 19 mins ago
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Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Training and professional development opportunities,
Added 19 mins ago
LM
Dermatologist
Lacroix Médecine Privée
Quebec, QC
- Full-time
Are you a Dermatologist looking to develop a flexible practice in an environment that values your expertise while maintaining the autonomy necessary for your professional practice?
Added 19 mins ago
FR
RECA Licensed Leasing Agent
FirstService Residential Canada
Calgary, AB
- Internship
Practice excellent resident relations through regular resident visits to ensure concerns and complaints are dealt with in a timely, professional manner to ensure long-term tenancies.
Added 19 mins ago
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Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…study documents, processing blood samples, and handling various administrative tasks. This role also involves ordering supplies, providing coverage for administrative tasks during teammate…
Added 19 mins ago
LM
Dermatologist
Lacroix Médecine Privée
Dollard-Des Ormeaux, QC
- Full-time
Are you a Dermatologist looking to develop a flexible practice in an environment that values your expertise, while maintaining the autonomy necessary for your professional practice?

Fuze HR Solutions

Customer Service & Order Entry Representative

St. Catharines, ON, Canada

Salary: $45,000-$55,000 per year · Full-time

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Job details

Pay: Salary: $45,000-$55,000 per year
Job type: Full-time
Apply by: Dec 6, 2026
Experience: 3-5 years of experience in customer service, inside sales, order management, or a related role.
Posting language: English
Posted: Nov 6, 2026

Original job description

Location: St. Catherines, ON

Employment Type: Full-Time, Permanent

Salary: $45,000-$55,000 per year

About The Opportunity

Our client is an established industrial products and distribution organization serving customers across a range of commercial and operational environments. They are looking for a customer-focused professional to join their local branch and play a key role in supporting customers, processing orders, coordinating shipments, and contributing to sales growth.

This is a hands-on position suited to someone who enjoys building relationships, solving problems, and working in a fast-paced environment where customer service and operational accuracy are equally important.

Key Responsibilities

Serve as a primary point of contact for customers by phone, email, and in person.
Process customer orders accurately, including order entry, freight arrangements, invoicing, and related documentation.
Prepare quotations, source products, follow up on outstanding quotes, and coordinate orders through to completion.
Respond to customer inquiries and resolve service issues in a timely and professional manner.
Identify more complex issues and escalate them to the appropriate internal team when required.
Coordinate with vendors, suppliers, warehouse personnel, and transportation providers to ensure customer requirements are met.
Track shipments, arrange pickups and deliveries, and investigate delays, discrepancies, or other logistics issues.
Support inventory management by monitoring stock levels, identifying replenishment requirements, and working with warehouse teams.
Conduct outbound calls to existing customers to strengthen relationships, identify opportunities, and support sales growth.
Provide counter sales and in-person customer support at the branch.
Maintain accurate records, invoices, receipts, shipping documentation, and other required paperwork.
Provide occasional after-hours customer support when required.
Develop knowledge of the company's products, customers, vendors, and industry to provide increasingly effective support.
Contribute to a collaborative branch environment and assist with other operational responsibilities as needed.

What We're Looking For

3-5 years of experience in customer service, inside sales, order management, or a related role.
Experience within an industrial, distribution, manufacturing, wholesale, or technical products environment is an asset.
Strong verbal and written communication skills.
Excellent customer service and relationship-building abilities.
Strong problem-solving and decision-making skills.
Comfortable working with numbers and processing orders accurately.
Basic computer proficiency and the ability to learn new systems quickly.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Professional and confident communication style.
Post-secondary education is preferred.
Bilingual French/English skills would be considered an asset.

Benefits

Competitive Compensation
Comprehensive Flex Benefits Program
RRSP Matching
Paid time off on your birthday
Personal Development Subsidy
Employee Recognition Program
Continued Professional Development Opportunities (access to LinkedIn Learning, product training, third-party personal and professional skills training opportunities)
Constructive, engaging organizational culture
Opportunity to work alongside experienced industry professionals
Opportunities for growth and development

If you are organized, customer-focused, and enjoy being the person customers can rely on to get things done, we'd like to hear from you.

This posting reflects an active vacancy.

We use applicant tracking software and technology-assisted tools to support the screening and management of applications; all hiring decisions are made by our recruitment team.

We thank all applicants for their interest; however, due to application volume, only those selected for further consideration will be contacted.

#ONDT

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More about this job

Responsibilities

Serve as a primary customer contact, process orders and quotations, resolve service issues, and coordinate with vendors, warehouse teams, and transportation providers. Track shipments, support inventory and branch operations, maintain accurate documentation, and conduct outbound customer calls to strengthen relationships and support sales growth.

Requirements

The role seeks 3–5 years of experience in customer service, inside sales, order management, or a related field; experience in industrial or distribution environments is an asset. Candidates should have strong communication, customer service, problem-solving, organizational, and numerical skills, with post-secondary education preferred and French-English bilingualism considered an asset.

Skills

Customer Service
Order Entry
Inside Sales
Order Management
Customer Relationship Building
Problem-Solving
Decision-Making
Order Processing
Quotation Preparation
Freight Coordination
Shipment Tracking
Inventory Management
Vendor Coordination
Written and Verbal Communication
Attention to Detail
Organization

Benefits

RRSP Matching
Paid Time Off on Your Birthday
Personal Development Subsidy
Employee Recognition Program
Continued Professional Development Opportunities
LinkedIn Learning Access
Product Training
Personal and Professional Skills Training
Growth and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Entry
Inside Sales
Order Management
Industrial Products
Distribution
Manufacturing
Wholesale
Technical Products
Order Processing
Freight Arrangements
Invoicing
Quotations
Product Sourcing
Vendor Coordination
Warehouse Coordination
Transportation Providers
Shipment Tracking
Inventory Management
Counter Sales
Customer Relationship Building
Outbound Calls
Shipping Documentation
Problem-Solving
Decision-Making
Microsoft LinkedIn Learning
French-English Bilingualism

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