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Added 12 mins ago
T
Business Information Management Analyst II
TD
Toronto, ON
- Full-time
…currently exceed available Business Management capacity. The position will provide both operational execution and analytical support to ensure consistent governance, improved data quality,…
Added 12 mins ago
UO
Analyst, Project Maintenance
University of Calgary
Calgary, AB
- Full-time
This position would be the operational lead for the reporting process related to the Provincial Priorities Act (PPA). PPA requires public post-secondary institutions to provide the Minister…
Added 12 mins ago
FH
Customer Service & Order Entry Representative
Fuze HR Solutions
St. Catharines, ON
- Full-time
This is a hands-on position suited to someone who enjoys building relationships, solving problems, and working in a fast-paced environment where customer service and operational accuracy…
Added 12 mins ago
VB
D365 F&O Functional Analyst
Vaco by Highspring
Richmond, BC
- $100,000 to $120,000 CAD / year
- Full-time
Configure and support finance, procurement, inventory, warehouse, production and project management modules.
Added 12 mins ago
GF
AZ Local Truck Driver
Gordon Food Service
Timmins, ON
- Full-time
Added 12 mins ago
G
Receiver/Storesperson $18.47hr
gategroup
Ottawa, ON · CAN_ON_Ottawa_YOW
- Full-time
We are now hiring for Warehouse Receiver Personnel to work in our flight kitchen located on the grounds of the Winnipeg Airport. This position is represented by a labor Union and is covered…
Added 12 mins ago
N3
Receiver
NRI 3PL
Surrey, BC
- Full-time
…in offloading and accurately receive inbound shipments. This position will involve occasional lifting and moving boxes from 20 -- 50 lbs. throughout the shift. You'll be working with…
Added 12 mins ago
Warehouse Associate - Loader/Unloader - 2nd Shift
Cintas
Halifax, NS
Cintas is seeking a Warehouse Associate – Loader/Unloader to support the Rental Division. Loader/Unloaders are responsible for driving company trucks to designated areas in the facility for…
Added 12 mins ago
Timber-Tech Building Solutions - Forklift Operator
UpSourced HR
Balzac, AB
…Forklift Operator to work in our shop based in Balzac, AB. The position will report directly to the Shop…
Added 12 mins ago
Timber-Tech Building Solutions - Shop Framer
UpSourced HR
Balzac, AB
…to hire framers to work in our shop based in Balzac, AB. The position will report directly to the Shop…
Added 27 mins ago
UH
Timber-Tech Building Solutions - Forklift Operator
UpSourced HR
Balzac, AB
- Internship
…Forklift Operator to work in our shop based in Balzac, AB. The position will report directly to the Shop…
Added 27 mins ago
MD
IT Advanced Business Analyst - ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…Minnesotans to services that will improve their lives. This position will be part of MNIT’s Human and Social Digital Services (HSDS) team, which supports agency teams at these state…
Added 27 mins ago
MD
Data Engineer - ITS3 or ITS4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
This Position Requires An Employee To Work Onsite At 3200 Labore Road, Vadnais Heights, Minnesota At Least 50% Of The Time, With Limited Telework Available. Telework Eligibility Depends On…
Added 27 mins ago
AC
Customer Service Representative
Aston Carter
Burnaby, BC
- $50,000 to $52,000 CAD / year
- Full-time
…resolving service issues, and maintaining accurate records. This position works closely with dispatch, operations, warehouse, sales, and partner carriers to deliver timely, professional,…
Added 42 mins ago
Warehouse & Bottling Line Operator
Andrew Peller Limited
Grimsby, ON
…and the efficient operation of the Grimsby Bottle shop and…
Added 42 mins ago
Warehouse Clerk
Enercare
Edmonton, AB
Reporting to the Warehouse Lead, the Warehouse Receiver is accountable for unloading products from delivery trucks, verifying that packing slips match the quantities delivered, and putting…
Added 43 mins ago
TH
Window & Door Sales Part Time - TORONTO CALEDONIA
The Home Depot Canada
Toronto, ON
- Part-time
…items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in…
Added 43 mins ago
CI
Warehouse and Logistics Associate 1
Compugen Inc
Richmond Hill, ON
- Full-time
Lift, move or reposition equipment as needed for cleanliness and organization of the warehouse
Added 43 mins ago
CI
Warehouse and Logistics Associate 1
Compugen Inc
Richmond Hill, ON
- Full-time
Lift, move or reposition equipment as needed for cleanliness and organization of the warehouse
Added 43 mins ago
CC
Management Trainee
Cintas Canada
Boucherville, QC
- Full-time
…business through hands-on rotations in various departments. This position is designed for individuals looking to develop their leadership skills and gain hands-on experience in various…
Added 43 mins ago
EP
Finance Manager
Elby Professional Recruitment
Jordan Station, ON
- $110,000 to $130,000 CAD / year
- Full-time
…lookout for a hands-on, collaborative Finance Manager. This position will be a good fit for a professional with strong business acumen who thrives in a hands-on, family-owned business…
Added 43 mins ago
BR
Data Quality Analyst
Benchmark Recruitment
Vancouver, BC · Greater Vancouver Metropolitan Area
- Contract
…reliability, and trustworthiness of critical data assets. This position will support the development of sustainable data quality practices that strengthen operational efficiency, enable…
Added 58 mins ago
BC
Chef d'équipe, entrepôt | Warehouse Team Lead
Broccolini Construction Inc.
Montreal, QC · St-Laurent, Quebec
- Full-time
Reporting to the DRS Manager, the Warehouse Team Lead acts as the day-to-day point of contact on the warehouse floor. This person coordinates day-to-day operations - receiving, inventory,…
Added 58 mins ago
SD
Marchandiseur(seuse), rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Montreal, QC
- Part-time
…and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing…
Added 58 mins ago
W
Overnight Associate
Walmart
Guelph, ON
- Part-time
The minimum rate of pay for this position starts from $18.10.

Fuze HR Solutions

Customer Service & Order Entry Representative

St. Catharines, ON, Canada

Salary: $45,000-$55,000 per year · Full-time

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Applications open in a new tab.

Job details

Pay: Salary: $45,000-$55,000 per year
Job type: Full-time
Apply by: Dec 6, 2026
Experience: 3-5 years of experience in customer service, inside sales, order management, or a related role.
Posting language: English
Posted: Nov 6, 2026

Original job description

Location: St. Catherines, ON

Employment Type: Full-Time, Permanent

Salary: $45,000-$55,000 per year

About The Opportunity

Our client is an established industrial products and distribution organization serving customers across a range of commercial and operational environments. They are looking for a customer-focused professional to join their local branch and play a key role in supporting customers, processing orders, coordinating shipments, and contributing to sales growth.

This is a hands-on position suited to someone who enjoys building relationships, solving problems, and working in a fast-paced environment where customer service and operational accuracy are equally important.

Key Responsibilities

Serve as a primary point of contact for customers by phone, email, and in person.
Process customer orders accurately, including order entry, freight arrangements, invoicing, and related documentation.
Prepare quotations, source products, follow up on outstanding quotes, and coordinate orders through to completion.
Respond to customer inquiries and resolve service issues in a timely and professional manner.
Identify more complex issues and escalate them to the appropriate internal team when required.
Coordinate with vendors, suppliers, warehouse personnel, and transportation providers to ensure customer requirements are met.
Track shipments, arrange pickups and deliveries, and investigate delays, discrepancies, or other logistics issues.
Support inventory management by monitoring stock levels, identifying replenishment requirements, and working with warehouse teams.
Conduct outbound calls to existing customers to strengthen relationships, identify opportunities, and support sales growth.
Provide counter sales and in-person customer support at the branch.
Maintain accurate records, invoices, receipts, shipping documentation, and other required paperwork.
Provide occasional after-hours customer support when required.
Develop knowledge of the company's products, customers, vendors, and industry to provide increasingly effective support.
Contribute to a collaborative branch environment and assist with other operational responsibilities as needed.

What We're Looking For

3-5 years of experience in customer service, inside sales, order management, or a related role.
Experience within an industrial, distribution, manufacturing, wholesale, or technical products environment is an asset.
Strong verbal and written communication skills.
Excellent customer service and relationship-building abilities.
Strong problem-solving and decision-making skills.
Comfortable working with numbers and processing orders accurately.
Basic computer proficiency and the ability to learn new systems quickly.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Professional and confident communication style.
Post-secondary education is preferred.
Bilingual French/English skills would be considered an asset.

Benefits

Competitive Compensation
Comprehensive Flex Benefits Program
RRSP Matching
Paid time off on your birthday
Personal Development Subsidy
Employee Recognition Program
Continued Professional Development Opportunities (access to LinkedIn Learning, product training, third-party personal and professional skills training opportunities)
Constructive, engaging organizational culture
Opportunity to work alongside experienced industry professionals
Opportunities for growth and development

If you are organized, customer-focused, and enjoy being the person customers can rely on to get things done, we'd like to hear from you.

This posting reflects an active vacancy.

We use applicant tracking software and technology-assisted tools to support the screening and management of applications; all hiring decisions are made by our recruitment team.

We thank all applicants for their interest; however, due to application volume, only those selected for further consideration will be contacted.

#ONDT

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More about this job

Responsibilities

Serve as a primary customer contact, process orders and quotations, resolve service issues, and coordinate with vendors, warehouse teams, and transportation providers. Track shipments, support inventory and branch operations, maintain accurate documentation, and conduct outbound customer calls to strengthen relationships and support sales growth.

Requirements

The role seeks 3–5 years of experience in customer service, inside sales, order management, or a related field; experience in industrial or distribution environments is an asset. Candidates should have strong communication, customer service, problem-solving, organizational, and numerical skills, with post-secondary education preferred and French-English bilingualism considered an asset.

Skills

Customer Service
Order Entry
Inside Sales
Order Management
Customer Relationship Building
Problem-Solving
Decision-Making
Order Processing
Quotation Preparation
Freight Coordination
Shipment Tracking
Inventory Management
Vendor Coordination
Written and Verbal Communication
Attention to Detail
Organization

Benefits

RRSP Matching
Paid Time Off on Your Birthday
Personal Development Subsidy
Employee Recognition Program
Continued Professional Development Opportunities
LinkedIn Learning Access
Product Training
Personal and Professional Skills Training
Growth and Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Entry
Inside Sales
Order Management
Industrial Products
Distribution
Manufacturing
Wholesale
Technical Products
Order Processing
Freight Arrangements
Invoicing
Quotations
Product Sourcing
Vendor Coordination
Warehouse Coordination
Transportation Providers
Shipment Tracking
Inventory Management
Counter Sales
Customer Relationship Building
Outbound Calls
Shipping Documentation
Problem-Solving
Decision-Making
Microsoft LinkedIn Learning
French-English Bilingualism

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