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Fuze HR Solutions

Field Service Technician

Cambridge, ON, Canada

Pay: Base Salary Range: $72,500 to $85,000.
Job type: Full-time
Apply by: Oct 28, 2026
Experience: 3+ years of experience as a Field Service Technician, Industrial Technician, Millwright, Electromechanical Technician, Maintenance Technician, or similar technical position.
Posting language: English
Posted: Sep 28, 2026

Apply About employer

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Original job description

Field Service Technician

Location: Cambridge, Ontario

Employment Type: Full-Time

Travel: Significant travel throughout Ontario and Canada

Base Salary Range: $72,500 to $85,000.

Our client is seeking an experienced and technically capable Field Service Technician to join their growing service team.

The Field Service Technician will be responsible for installing, commissioning, troubleshooting, repairing, maintaining, and optimizing sophisticated CNC cutting and industrial fabrication equipment at customer facilities throughout Ontario and across Canada.

This is a highly hands-on role suited to a mechanically and electrically inclined technician who enjoys troubleshooting complex equipment, working directly with customers, and gaining exposure to advanced CNC, automation, laser, plasma, and industrial control technologies.

The successful candidate will become a key technical representative in the field, helping customers minimize downtime and ensuring equipment operates safely, reliably, and to specification.

Field Service & Troubleshooting

Diagnose and repair mechanical, electrical, pneumatic, hydraulic, CNC, and automation-related issues on industrial cutting equipment.
Troubleshoot machine faults, alarms, error codes, performance issues, and production problems.
Perform emergency breakdown service and scheduled repair work.
Conduct on-site machine inspections and identify root causes of equipment failures.
Verify equipment operation and cutting performance following repairs.
Provide remote technical troubleshooting and support when required.

Installation & Commissioning

Participate in the installation and commissioning of new CNC cutting and processing equipment.
Assist with machine setup, alignment, calibration, testing, and startup.
Work with customers and contractors to ensure equipment is properly connected and ready for commissioning.
Support machine upgrades, retrofits, modifications, and automation projects.
Ensure newly installed equipment is operating according to manufacturer specifications.

Preventive Maintenance

Perform scheduled preventive maintenance on customer equipment.
Inspect mechanical, electrical, pneumatic, and other machine systems.
Identify potential failures before they result in production downtime.
Replace worn components and consumable parts as required.
Document machine condition, repairs performed, and recommended follow-up work.

Customer Support & Training

Act as a professional technical representative at customer facilities.
Communicate clearly with maintenance personnel, machine operators, supervisors, and management.
Provide operator and basic maintenance training when required.
Explain technical issues and repair recommendations in a clear, customer-friendly manner.
Help customers optimize machine performance and reduce recurring downtime.
Maintain strong customer relationships through responsive and professional service.

Technical Documentation

Complete detailed service reports following each customer visit.
Record machine faults, diagnostics, parts used, repairs completed, and recommended follow-up.
Maintain accurate service and maintenance records.
Communicate unresolved technical issues to internal service and engineering teams.
Assist with identifying parts and components required for future repairs.

The technician will have the opportunity to work with a wide range of advanced industrial equipment, including:

Fibre laser cutting systems
Tube laser systems
CNC plasma cutting systems
Oxyfuel cutting systems
CNC drilling and milling equipment
Automated material handling systems
Structural steel processing equipment
Plate rolling and forming equipment
Welding automation
Robotic processing equipment
CNC controls and motion systems
Plasma power supplies
Industrial electrical and control systems

Qualifications

3+ years of experience as a Field Service Technician, Industrial Technician, Millwright, Electromechanical Technician, Maintenance Technician, or similar technical position.
Strong mechanical and electrical troubleshooting skills.
Experience diagnosing and repairing industrial machinery.
Ability to read and interpret electrical, mechanical, pneumatic, and hydraulic schematics.
Experience working with CNC machinery, automated equipment, or industrial controls.
Strong problem-solving and analytical abilities.
Comfortable working independently at customer sites.
Strong communication and customer-service skills.
Valid Ontario driver's licence and clean driving record.
Willingness to travel extensively throughout Ontario and Canada.
Ability to work occasional evenings, weekends, or emergency service calls when required.
Experience servicing CNC cutting machinery.
Experience with fibre laser, plasma, oxyfuel, or metal fabrication equipment.
CNC troubleshooting experience.
Experience with PLCs, servo motors, drives, sensors, and motion-control systems.
Experience with industrial automation and material-handling systems.
Electrical troubleshooting experience involving 480V/600V industrial equipment.
Experience with Hypertherm, Messer, Han’s Laser, Kjellberg, or similar technologies.
Experience with machine commissioning and installation.
Electrical, Millwright, Automation, Electromechanical, or related technical education/certification.

Fuze HR Solutions is committed to building a diverse, accessible, and equitable workforce. Our approach is twofold. Both internal, where we focus on creating a diverse and inclusive environment for our employees, and external, where we source and recruit from the most diverse candidate pools. Our teams are educated on current best practices at attracting, retaining, and working with the most talented and diverse candidates.

As an equal opportunity employer, we are committed to accommodating every candidate and encourage those who identify as a member of a visible minority group, or a person with a disability and requiring specific accommodations, to apply.

For all questions, comments and feedback on our diversity and inclusion programs and policies or to request information relating to accommodation measures, please contact your local Fuze HR Solutions branch.

We look forward to working with you.

We thank all applicants for their interest. However, only those selected for an interview will be contacted.

At Fuze HR, we may use AI-powered tools to assist with some of the behind-the-scenes tasks in recruitment. These tools help us work more efficiently and stay organized, but all final hiring decisions are made by our team of real people.

This posting is for an existing vacancy.

Apply About employer

More about this job

Responsibilities

Install, commission, troubleshoot, repair, and maintain CNC cutting and industrial fabrication equipment at customer sites across Ontario and Canada. Provide customer training and technical support, document service work, and help optimize equipment performance and reduce downtime.

Requirements

Requires at least three years of experience in field service, industrial maintenance, millwright work, or a similar technical role, along with strong mechanical and electrical troubleshooting skills. Candidates should be able to interpret technical schematics, work independently at customer sites, communicate effectively with customers, hold a valid Ontario driver's licence, and travel extensively.

Skills

Mechanical Troubleshooting
Electrical Troubleshooting
Industrial Machinery Repair
CNC Machinery
Industrial Automation
Pneumatic Systems
Hydraulic Systems
Reading Technical Schematics
Machine Installation And Commissioning
Preventive Maintenance
CNC Controls
PLC Systems
Servo Motors And Drives
Customer Service
Technical Documentation
Field Service

Visa sponsorship

Not detected in the job text

Keywords

CNC Cutting Equipment
Fibre Laser Systems
Tube Laser Systems
CNC Plasma Cutting
Oxyfuel Cutting
CNC Drilling And Milling
Automated Material Handling
Structural Steel Processing
Plate Rolling And Forming
Welding Automation
Robotic Processing
CNC Controls
Motion Control Systems
Plasma Power Supplies
Industrial Electrical Systems
PLC Systems
Servo Motors
Drives
Sensors
480V/600V Equipment
Hypertherm
Messer
Han’s Laser
Kjellberg
Machine Commissioning
Preventive Maintenance
Electrical Schematics
Pneumatic Schematics
Hydraulic Schematics
Root Cause Analysis

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