Account Manager
- Montreal, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- A minimum of 2 years of experience in managing accounts (US and Canada) and achieving sales targets, within the logistics or 3PL sector.
- Posting language
- English
- Posted
Original job description
Senior Account Manager
Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.
Position Overview:
We are seeking a dynamic and results-oriented Senior Account Manager to join our team. This role will be responsible for managing and nurturing relationships with our key clients, ensuring their logistics needs are met while driving growth and profitability for the company.
Responsibilities:
- Client Relationship Management: Build and maintain strong, long-lasting relationships with key accounts. Understand client needs and objectives to provide tailored logistics solutions.
- Strategic Planning: Develop and implement account strategies to drive business growth, ensuring alignment with the overall company goals. Schedule pick-ups and deliveries, provide updates to customers, including resolving any issues.
- Business Development: Identify opportunities for upselling and cross-selling additional services.
- Market Insights: Stay informed about industry trends, competitive landscape, and client market dynamics, to proactively address challenges and leverage opportunities.
- Optimization: Maintain current standard operating procedures and processes, and update when necessary. Continuously analyze daily operations to determine profitability and opportunistically prospect for additional business. Review past sales activity for historic trends and expectations.
Qualifications:
- A minimum of 2 years of experience in managing accounts (US and Canada) and achieving sales targets, within the logistics or 3PL sector.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Autonomous, calm under pressure, with a superior business acumen.
- Proven success in managing time and accomplishing tasks.
More about this job
Responsibilities
Manage and grow key client relationships by understanding customer needs, providing tailored logistics solutions, and coordinating pickups, deliveries, and service updates. Develop account strategies, identify upselling and cross-selling opportunities, monitor market and sales trends, and optimize operating procedures and profitability.
Requirements
Requires at least two years of account management experience in logistics or 3PL, including managing accounts in the United States and Canada and meeting sales targets. Candidates should have strong analytical, problem-solving, communication, interpersonal, time-management, and business skills, and be autonomous and calm under pressure.
Skills
- Account Management
- Strategic Planning
- Business Development
- Upselling
- Cross-Selling
- Logistics Solutions
- Scheduling Pick-Ups And Deliveries
- Customer Communication
- Problem-Solving
- Market Analysis
- Operational Optimization
- Profitability Analysis
- Sales Analysis
- Time Management
- Data-Driven Decision-Making
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Transportation
- Sales
- Management & Leadership
- Customer Service & Support
Keywords
- Account Management
- Senior Account Manager
- Logistics
- Third-Party Logistics
- 3PL
- Transportation
- Freight
- Supply Chain
- Key Accounts
- Logistics Solutions
- Strategic Planning
- Business Growth
- Profitability
- Sales Targets
- Business Development
- Upselling
- Cross-Selling
- Market Trends
- Competitive Landscape
- Standard Operating Procedures
- Operational Optimization
- Sales Activity Analysis
- Pick-Up And Delivery Scheduling
- Customer Service