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General Manager

  • BC, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

We’ve been alerted to fraudulent emails, phone calls and offer letters impersonating Fitness World and targeting job candidates.

Please note:

  • Fitness World does not offer remote roles - all recruitment is conducted in person.

  • We will contact applicants directly regarding their application.

  • We never request sensitive information (e.g., SIN, banking details) before an in-person interview.

If you receive a suspicious message claiming to be from Fitness World, do not respond or share any personal information.

Job Summary: As a General Manager with Fitness World, you champion a friendly and fun club community and ensure a best-in-class fitness experience for our member base and personal training clients. You build and maintain an engaged and high performing team of fitness and sales/services enthusiasts, and oversee the day-to-day operations of the club. You contribute to the Fitness World culture and reflect our core values: fun, passionate, inclusive and community. You’re personally invested in the success of the club and will make the right decisions for our members and team. You’re also responsible for the achievement of financial results, member retention and satisfaction; execution of company policies, procedures and programs. 

Our Perks:

  • Earnings potential that rewards you for your effort, including competitive base pay and bonus for club revenue (uncapped)

  • Top performing General Managers average $100k + total compensation annually

  • Group benefits (dental, extended health & travel)

  • Complimentary membership & discounted personal training for you and one other

  • Develop a career path and highly transferable skills

Growth Opportunities: Fitness World is dedicated to growing our brand and the communities we serve. As a result, there are many growth opportunities for ambitious individuals. Joining Fitness World as a General Manager provides you an immediate leadership opportunity and a pathway to advance your career, whatever you aspiration, including District Manager, Director and Vice President. We’re committed to our talent’s personal and professional development and provide direct exposure to our district managers, directors and CEO. 

Education & Experience 

  • Leadership and/or management experience in sales, retail or hospitality

  • Prior experience recruiting, onboarding and developing new team members

  • Effective communication, interpersonal and public speaking skills

  • Has an exceptional work ethic

  • Motivated self-starter and team player

  • Professional, punctual and organized 

About Fitness World: Fitness World Canada opened our doors in August 2020, establishing ourselves as a health, fitness and wellness community for everyone! Our high value low-cost health communities are making a difference for all fitness enthusiasts, no matter their goal. Fitness World has been a community trademark since 1959. While it’s changed hands over the years, we continue to provide best in class health and fitness facilities and services.

Our Values:

  • Passionate: We put our all into everything we do & empower each other to be our best selves every day.

  • Inclusive: We welcome everyone to be part of our world & pride ourselves in being a community for all.

  • Fun: We laugh, smile, & enthusiastically have a good time, all the time.

  • Community: We work, sweat & give back together, creating connected communities inside & out.

More about this job

Responsibilities

The General Manager at Fitness World will run the club day to day, lead and develop the team, and keep members satisfied and loyal. They will also be responsible for club revenue and for carrying out company policies and programs.

Requirements

Candidates need leadership or management experience in sales, retail or hospitality, plus experience recruiting, onboarding and developing staff. Strong communication, public speaking and organizational skills are expected.

Skills

  • Team leadership
  • Staff recruitment and onboarding
  • Staff development and coaching
  • Sales management
  • Financial performance management
  • Member retention
  • Customer service
  • Communication
  • Public speaking
  • Interpersonal skills
  • Organization
  • Time management
  • Policy and procedure execution
  • Club operations management
  • Personal training program oversight

Benefits

  • Competitive base pay with uncapped revenue bonus
  • Dental, extended health and travel insurance
  • Complimentary membership and discounted personal training
  • Career path and transferable skills development

Categories

  • Sports & Recreation
  • Management & Leadership
  • Hospitality

Keywords

  • General Manager
  • fitness club management
  • club operations
  • sales management
  • retail management
  • hospitality management
  • team leadership
  • staff recruitment
  • member retention
  • customer satisfaction
  • P&L
  • revenue growth
  • personal training
  • gym management
  • operations management
  • community
  • career advancement
  • public speaking
  • onboarding
  • coaching

Seniority

Manager

Perks

  • Performance bonus
  • Employee discount
  • Paid training

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