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Added 13 mins ago
S
HR Manager
Sidetrade
Calgary, AB
- Full-time
Four days per week on-site at our Calgary office
Added 13 mins ago
T
Practice Manager
Transcounts
Langley (District), BC · Langley, BC
- Full-time
The Practice Manager leads the delivery for 30–50 small bookkeeping clients and ensures their Finance & Accounting operations run smoothly, accurately, and with an excellent customer…
Added 14 mins ago
SC
Produce Clerk (Part Time)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Brant, ON
- Part-time
A day in the life of a Produce Clerk: As a customer yourself, you know how important it is to find exactly the produce you are looking for. Maintaining a well-stocked department so that the…
Added 14 mins ago
Produce - Assistant Manager Produce
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
North Vancouver, BC
The assistant department manager is responsible for supervising staff and ensuring the smooth operation of the department’s daily activities in the manager’s absence, including…
Added 29 mins ago
T
Personal Banking Associate
TD
Toronto, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 1 hour ago
GM
Senior Program Lead, Client Integration
G MASS Consulting
Halifax, NS
- Contract
…point of contact for clients' senior management throughout…
Added 1 hour ago
GM
Senior Program Lead, Client Integration
G MASS Consulting
Toronto, ON
- Contract
…point of contact for clients' senior management throughout…
Added 1 hour ago
Analyst Cyber Security
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Stellarton, NS · Dartmouth, NS
…within Sobey's Cyber Security department. Reporting to the Manager, Cyber Culture and Awareness, you will play a key role in creating engaging communications, awareness campaigns, and…
Added 1 hour ago
T
Recycler - Windsor (Full-Time)
Talize
Windsor, ON
- $18.3 CAD / hour
- Full-time
…pride. You show up ready to contribute, learn, and make every customer feel…
Added 1 hour ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS Consulting
Toronto, ON
- Full-time
The client requires a strong, seasoned project manager from the fund administration or alternatives servicing space, who has been there and done it on client onboarding and transformation.…
Added 1 hour ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS Consulting
Halifax, NS
- Full-time
The client requires a strong, seasoned project manager from the fund administration or alternatives servicing space, who has been there and done it on client onboarding and transformation.…
Added 1 hour ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS
Remote, Canada
- Full-time
- Remote
The client requires a strong, seasoned project manager from the fund administration or alternatives servicing space, who has been there and done it on client onboarding and transformation.…
Added 1 hour ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS
Remote, Canada
- Full-time
- Remote
The client requires a strong, seasoned project manager from the fund administration or alternatives servicing space, who has been there and done it on client onboarding and transformation.…
Added 2 hours ago
S
HR Manager
Sidetrade
Remote, Canada
- Remote
Four days per week on-site at our Calgary office
Added 2 hours ago
T
Retail Floor Supervisor - Brampton (12-Month Contract)
Talize
Brampton, ON
- $45,760 CAD / year
- Contract
You’re a dependable team player who thrives in a structured, supportive environment. You’re patient, customer-focused, and detail-oriented, with strong communication skills and a…
Added 3 hours ago
C
Business Development Manager
CBRE
Vancouver, BC
- Full-time
Assume the leadership role of the BUSC sales function and take ownership of, and work in collaboration with Bid Manager for onboarding, induction and development of new BUSC
Added 3 hours ago
ET
General Manager
Executive Table Group
Vancouver, BC
- $75,000 CAD / year
- Full-time
As a Restaurant General Manager within ETG, you will lead the comprehensive day-to-day operations of your assigned location. You will act as the brand ambassador, championing our service…
Added 7 hours ago
CO
Human Resources Generalist
City of Saint John
Saint John, NB
- Full-time
…administration, benefits, learning and development, administration, onboarding, offboarding, Human Resources operations, policy application, employee experience and…
Added 8 hours ago
T
Bodily Injury, Claims Advisor II
TD
Burlington, ON · Markham, ON
- Full-time
This is a primarily onsite position, with an expectation to work from the office 4 days per week
Added 9 hours ago
T
Bodily Injury, Claims Advisor II
TD
Burlington, ON
- Full-time
This is a primarily onsite position, with an expectation to work from the office 4 days per week
Added 9 hours ago
A
Channel Account Specialist - Eastern Region
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
…guidance, and commercial decision-making to ensure exceptional customer…
Added 9 hours ago
A
Training & Enablement Coordinator
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
Working closely with Sales, Product Marketing, Customer Excellence, and other internal teams, you will help build organizational capabilities, events, accelerate onboarding, and drive…
Added 9 hours ago
OT
Senior Cloud Service Manager- Financial Services
Open Text Corporation
Richmond Hill, ON
- Other
As a Senior Client Success Manager, you will serve as the primary point of contact for a portfolio of high-value Managed Services customers, owning the overall client delivery experience…
Added 9 hours ago
Q
Revenue Operations Manager – Partner & Channel Operations
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
Quadient is seeking an experienced Revenue Operations Manager – Partner & Channel Operations to oversee the systems, processes, and data that support our partner and channel business.
Added 10 hours ago
W
HR Generalist
Weyerhaeuser
Delta, BC
- Full-time
…This position will report to the Sr. Human Resources Business Manager with a strong dotted line of responsibility to the Mill Manager. The HR Generalist will provide onsite human resource…

G MASS Consulting

Senior Program Lead, Client Integration

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 10, 2026
Experience: 3+ years of people and resource management experience, including leading and coaching virtual or matrixed delivery teams.
Posting language: English
Posted: Nov 10, 2026

Original job description

G MASS Consulting are partnered with a leading global fund administration and alternative asset services provider, as they seek a Senior Program Lead to join their North American Client Integration team.

This is a senior delivery leadership role at a time of significant growth, leading the firm's most complex client integrations, conversions and strategic programs. The Program Lead will own large, multi-workstream onboardings for alternative investment managers end to end, working across Fund Accounting, Investor Services, Operations, Technology and Business Development. They will be a trusted, senior point of contact for clients' senior management throughout onboarding.

The client requires a strong, seasoned program or project manager from the fund administration or alternatives services provider space, who has repeatedly delivered complex client onboardings, conversions and transformation programs. They will understand target operating models and the impact of structural decisions, and be comfortable managing C-suite stakeholders. The successful candidate will be senior enough to engage clients and executives with credibility and steady a challenging program, while remaining hands-on, delivery-focused and able to make an immediate impact in a fast-paced environment.

The role is offered as an initial 12 month contract, with a strong opportunity to convert to a permanent position subject to performance and fit.

Responsibilities:

Lead the firm's largest and most complex client integrations, conversions and strategic programs end to end, from scoping and planning through to go-live and transition to business as usual.
Define program scope, governance, milestones and delivery plans, ensuring clear ownership and accountability across competing priorities and dependencies.
Act as the senior point of contact for clients during onboarding, managing expectations and relationships with client senior management and third parties.
Coordinate Fund Accounting, Investor Services, Operations, Technology, Legal and Business Development so that internal workflows meet each client's unique requirements.
Support new business by participating in sales pitches, RFP/RFI responses and Proofs of Concept, and contribute to Administration Agreement (AA) and SLA negotiations.
Identify and manage risks and issues on high-risk programs, escalating where required and recommending company-wide solutions.
Produce high-quality status reporting and MIS for clients and the executive management team, with a strong emphasis on operational risk, escalation and complaints management.
Direct virtual delivery teams, including AVPs and project managers, and manage pipeline, resourcing and work allocation across concurrent programs.
Drive global best practice, standardisation and continuous improvement across the Client Integration function.

Requirements

A strong, demonstrable track record of delivering large-scale client onboardings, fund launches or conversions as a program or project manager within a fund administrator, alternatives services provider or comparable investment operations environment, rather than a pure IT project management background.
7+ years in the financial services industry, including 5+ years of project or program management and 3+ years of client services within asset management.
Solid knowledge of the alternatives fund lifecycle and the fund administration operating model, including fund accounting, investor services and middle office, and of how target operating model decisions affect clients and service delivery.
Proven knowledge of Listed and OTC products, and genuine interest in the hedge fund and wider alternatives industry.
Proven business analysis experience, with the ability to translate client requirements into workflows and delivery plans.
Excellent stakeholder management and influencing skills, with the credibility to engage client and internal stakeholders up to C-suite level, and to challenge where necessary.
3+ years of people and resource management experience, including leading and coaching virtual or matrixed delivery teams.
Excellent written and verbal communication skills, including preparation of status reporting and materials for executive audiences.
Degree qualified or holding a related professional qualification; a formal project management qualification, accounting background or relationship management experience is advantageous.

Benefits

Length: Initial 12 month contract, with a strong opportunity to convert to a permanent position subject to performance

Office: Toronto, Halifax, Malvern (Pennsylvania), Miami, Dallas, Jersey City or New York (hybrid; 3-4 days on-site requirement); USA-wide candidates open to relocation considered

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More about this job

Responsibilities

Lead complex client integrations, conversions, and strategic programs from planning through go-live, coordinating cross-functional teams and managing client relationships. Oversee governance, risks, reporting, resourcing, and continuous improvement while supporting business development and executive stakeholders.

Requirements

Requires a strong track record delivering complex client onboardings or conversions in fund administration, alternative services, or comparable investment operations, with at least 7 years in financial services and substantial program management and client services experience. Candidates should understand alternative fund operations and listed and OTC products, and demonstrate senior stakeholder management, business analysis, and virtual team leadership capabilities.

Skills

Program Management
Project Management
Client Onboarding
Fund Administration
Alternative Investments
Fund Accounting
Investor Services
Stakeholder Management
Business Analysis
Risk Management
Resource Management
Team Leadership
Operational Model Design
Executive Reporting
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Client Integration
Fund Administration
Alternative Investments
Hedge Funds
Fund Accounting
Investor Services
Middle Office
Listed Products
OTC Products
Client Onboarding
Fund Launches
Conversions
Target Operating Model
Program Governance
Business Analysis
Risk Management
Operational Risk
Escalation Management
Complaints Management
RFP/RFI Responses
Proofs Of Concept
Administration Agreements
Service Level Agreements
Executive Reporting
Resource Planning
Matrixed Teams
Continuous Improvement

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Work requirements

Jobs in Canada