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Added 8 mins ago
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Manager, Service Desk
Wellington-Altus
Winnipeg, MB
- Full-time
Reporting to the Vice-President, Technology Services, the Manager, Service Desk will be the main point of contact responsible for overseeing and managing the IT Support Team. They will be…
Added 23 mins ago
GM
Senior Program Lead, Client Integration
G MASS Consulting
Halifax, NS
- Contract
The client requires a strong, seasoned program or project manager from the fund administration or alternatives services provider space, who has repeatedly delivered complex client…
Added 23 mins ago
GM
Senior Program Lead, Client Integration
G MASS Consulting
Toronto, ON
- Contract
The client requires a strong, seasoned program or project manager from the fund administration or alternatives services provider space, who has repeatedly delivered complex client…
Added 38 mins ago
A
Senior Front-End Web Developer
Accenture
Toronto, ON
- Full-time
Build and maintain highly accessible, high-performing components on Adobe Experience Manager (AEM), partnering with design teams to translate specs into production front-end code
Added 53 mins ago
PH
Administrative Secretary
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Vancouver, BC
- Full-time
…Service billing statements as needed and submits to Medical Services…
Added 53 mins ago
PH
Clinical Informatics Specialist, Radiation Therapist P2BI
Provincial Health Services Authority
Vancouver, BC
- Full-time
…Informatics Specialist (CIS), Radiation Therapist reports to the Manager and provides consultation, facilitation and instruction on the design, optimization and integration of clinical…
Added 53 mins ago
PH
Nurse, Clinical Informatics Specialist
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Vancouver, BC
- Full-time
The Nurse, Clinical Informatics Specialist (CIS) reports to the Manager and provides consultation, facilitation and instruction on the design, optimization and integration of clinical…
Added 53 mins ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS Consulting
Toronto, ON
- Full-time
G MASS Consulting are partnered with a leading global fund administration and alternative asset services provider, as they seek a Vice President, Client Integration to join their North…
Added 53 mins ago
TF
Community Health Representative
Tsartlip First Nation
Brentwood Bay, BC
- Full-time
…The position advocates for members to receive needed health services and helps connect community members with health resources, transportation, workshops, outreach support, and other…
Added 53 mins ago
PH
Nurse, Clinical Informatics Specialist
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Nurse, Clinical Informatics Specialist (CIS) reports to the Manager and provides consultation, facilitation and instruction on the design, optimization and integration of clinical…
Added 53 mins ago
PH
Nurse, Clinical Informatics Specialist
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Nurse, Clinical Informatics Specialist (CIS) reports to the Manager and provides consultation, facilitation and instruction on the design, optimization and integration of clinical…
Added 53 mins ago
PH
Public Health Technologist, Bacteriology and Mycology
Provincial Health Services Authority
Vancouver, BC
- Full-time
…from the Team Lead, Site Supervisor, Laboratory Operations Manager, or Program Head/Medical Microbiologist as appropriate on customer service…
Added 53 mins ago
PH
Clerk IV Accounts Payable
Provincial Health Services Authority
Burnaby, BC
- Full-time
…processing. 14. Performs other related duties as assigned by Manager, Accounts…
Added 53 mins ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS Consulting
Halifax, NS
- Full-time
G MASS Consulting are partnered with a leading global fund administration and alternative asset services provider, as they seek a Vice President, Client Integration to join their North…
Added 53 mins ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS
Remote, Canada
- Full-time
- Remote
G MASS Consulting are partnered with a leading global fund administration and alternative asset services provider, as they seek a Vice President, Client Integration to join their North…
Added 53 mins ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS
Remote, Canada
- Full-time
- Remote
G MASS Consulting are partnered with a leading global fund administration and alternative asset services provider, as they seek a Vice President, Client Integration to join their North…
Added 53 mins ago
Product Partnership Manager (B2C FinTech)
Talencore
Toronto, ON
Work Arrangement: Hybrid, onsite 2 days per week
Added 1 hour ago
C
Senior Dynamics Business Central Consultant
Catapult
Vancouver, BC
- Full-time
Catapult is the leading provider of ERP and CRM implementation and support services for midsize businesses in Canada on the Microsoft Dynamics 365 platform. Our services extend from…
Added 1 hour ago
C
Project Manager
Catapult
Vancouver, BC
- Full-time
…business process improvement, responsive support and managed…
Added 1 hour ago
LH
Registered Massage Therapist
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London, ON
- $90,788 to $103,168 CAD / year
- Part-time
Support for specialized services including pelvic health and vestibular rehabilitation – areas known for high career satisfaction due to their profound patient impact.
Added 2 hours ago
SC
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- Full-time
Reporting To The Manager, Employment Services You Will
Added 2 hours ago
Operations Supervisor and Driver - Nanaimo, BC
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Nanaimo, BC
Reporting to the Vancouver Island Operations Manager, the hybrid Operations Supervisor/Driver assists in day-to-day operations by managing a team of dedicated Drivers and ensuring the…
Added 2 hours ago
Senior Cloud Platform Analyst
Government of Alberta
Edmonton, AB
Reporting to the Senior Manager, Cloud Platform Enablement Team, the Senior Cloud Platform Analyst leads the design, implementation, integration, operation, and continuous improvement of…
Added 2 hours ago
NH
MENTAL HEALTH & SUBSTANCE USE CLINICIAN, PRIMARY CARE
Northern Health - BC
Tumbler Ridge, BC
- Full-time
…priorities of Northern Health, and under the general supervision of Manager or designate, and with Northern Health’s vision of an idealized system of services where people and their…
Added 2 hours ago
RB
Manager, DevSecOps
Rogers Bank
Toronto, ON
- Full-time
Looking to join a growing financial services team? Rogers Bank, a subsidiary of Canada's leading wireless, cable and media company, is expanding and seeking passionate individuals to…

G MASS Consulting

Senior Program Lead, Client Integration

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 10, 2026
Experience: 3+ years of people and resource management experience, including leading and coaching virtual or matrixed delivery teams.
Posting language: English
Posted: Nov 10, 2026

Original job description

G MASS Consulting are partnered with a leading global fund administration and alternative asset services provider, as they seek a Senior Program Lead to join their North American Client Integration team.

This is a senior delivery leadership role at a time of significant growth, leading the firm's most complex client integrations, conversions and strategic programs. The Program Lead will own large, multi-workstream onboardings for alternative investment managers end to end, working across Fund Accounting, Investor Services, Operations, Technology and Business Development. They will be a trusted, senior point of contact for clients' senior management throughout onboarding.

The client requires a strong, seasoned program or project manager from the fund administration or alternatives services provider space, who has repeatedly delivered complex client onboardings, conversions and transformation programs. They will understand target operating models and the impact of structural decisions, and be comfortable managing C-suite stakeholders. The successful candidate will be senior enough to engage clients and executives with credibility and steady a challenging program, while remaining hands-on, delivery-focused and able to make an immediate impact in a fast-paced environment.

The role is offered as an initial 12 month contract, with a strong opportunity to convert to a permanent position subject to performance and fit.

Responsibilities:

Lead the firm's largest and most complex client integrations, conversions and strategic programs end to end, from scoping and planning through to go-live and transition to business as usual.
Define program scope, governance, milestones and delivery plans, ensuring clear ownership and accountability across competing priorities and dependencies.
Act as the senior point of contact for clients during onboarding, managing expectations and relationships with client senior management and third parties.
Coordinate Fund Accounting, Investor Services, Operations, Technology, Legal and Business Development so that internal workflows meet each client's unique requirements.
Support new business by participating in sales pitches, RFP/RFI responses and Proofs of Concept, and contribute to Administration Agreement (AA) and SLA negotiations.
Identify and manage risks and issues on high-risk programs, escalating where required and recommending company-wide solutions.
Produce high-quality status reporting and MIS for clients and the executive management team, with a strong emphasis on operational risk, escalation and complaints management.
Direct virtual delivery teams, including AVPs and project managers, and manage pipeline, resourcing and work allocation across concurrent programs.
Drive global best practice, standardisation and continuous improvement across the Client Integration function.

Requirements

A strong, demonstrable track record of delivering large-scale client onboardings, fund launches or conversions as a program or project manager within a fund administrator, alternatives services provider or comparable investment operations environment, rather than a pure IT project management background.
7+ years in the financial services industry, including 5+ years of project or program management and 3+ years of client services within asset management.
Solid knowledge of the alternatives fund lifecycle and the fund administration operating model, including fund accounting, investor services and middle office, and of how target operating model decisions affect clients and service delivery.
Proven knowledge of Listed and OTC products, and genuine interest in the hedge fund and wider alternatives industry.
Proven business analysis experience, with the ability to translate client requirements into workflows and delivery plans.
Excellent stakeholder management and influencing skills, with the credibility to engage client and internal stakeholders up to C-suite level, and to challenge where necessary.
3+ years of people and resource management experience, including leading and coaching virtual or matrixed delivery teams.
Excellent written and verbal communication skills, including preparation of status reporting and materials for executive audiences.
Degree qualified or holding a related professional qualification; a formal project management qualification, accounting background or relationship management experience is advantageous.

Benefits

Length: Initial 12 month contract, with a strong opportunity to convert to a permanent position subject to performance

Office: Toronto, Halifax, Malvern (Pennsylvania), Miami, Dallas, Jersey City or New York (hybrid; 3-4 days on-site requirement); USA-wide candidates open to relocation considered

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More about this job

Responsibilities

Lead complex client integrations, conversions, and strategic programs from planning through go-live, coordinating cross-functional teams and managing client relationships. Oversee governance, risks, reporting, resourcing, and continuous improvement while supporting business development and executive stakeholders.

Requirements

Requires a strong track record delivering complex client onboardings or conversions in fund administration, alternative services, or comparable investment operations, with at least 7 years in financial services and substantial program management and client services experience. Candidates should understand alternative fund operations and listed and OTC products, and demonstrate senior stakeholder management, business analysis, and virtual team leadership capabilities.

Skills

Program Management
Project Management
Client Onboarding
Fund Administration
Alternative Investments
Fund Accounting
Investor Services
Stakeholder Management
Business Analysis
Risk Management
Resource Management
Team Leadership
Operational Model Design
Executive Reporting
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Client Integration
Fund Administration
Alternative Investments
Hedge Funds
Fund Accounting
Investor Services
Middle Office
Listed Products
OTC Products
Client Onboarding
Fund Launches
Conversions
Target Operating Model
Program Governance
Business Analysis
Risk Management
Operational Risk
Escalation Management
Complaints Management
RFP/RFI Responses
Proofs Of Concept
Administration Agreements
Service Level Agreements
Executive Reporting
Resource Planning
Matrixed Teams
Continuous Improvement

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Work requirements

Jobs in Canada