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Added 12 mins ago
FH
Physiotherapist - Heritage Village - Chilliwack
Fraser Health Authority
Chilliwack, BC
- $45.15 to $56.17 CAD / hour
- Part-time
Reporting administratively to the Manager, Health Services, and clinically to the Chief Physiotherapist, this position assesses, plans, implements, and monitors physiotherapy treatment to…
Added 12 mins ago
LH
Physiotherapist
Lifemark Health Group
Richmond, BC
- $85,597 to $125,543 CAD / year
- Full-time
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 12 mins ago
LH
PHYT-Physiotherapist
Lifemark Health Group
Burnaby, BC
- Full-time
Opportunities for management roles, including Clinic Director and Regional Manager positions.
Added 12 mins ago
C/
Manager, Service Delivery / Gestionnaire, Prestation de services
CATSA / ACSTA
Vancouver, BC
- $89,056 to $111,320 CAD / year
- Full-time
To qualify for the position, you must have:
Added 12 mins ago
MR
Project Coordinator (Civil Construction)
Maple Reinders
Kelowna, BC
- $80,000 to $90,000 CAD / year
- Full-time
With direction from the Project Manager, initiating and maintaining correspondence with Owner, Architect, Engineers, sub-trades and suppliers
Added 12 mins ago
MR
Mechanical Project Coordinator - Civil Construction
Maple Reinders
Charlottetown, PE
- $70,000 to $90,000 CAD / year
- Full-time
With direction from the Project Manager, initiating and maintaining correspondence with Owner, Architect, Engineers, sub-trades and suppliers
Added 12 mins ago
RH
Accounting Services Manager
Robert Half
Waterloo, ON
- $85,000 to $100,000 CAD / year
- Full-time
On behalf of our client, Robert Half is seeking an Accounting Services Manager in Waterloo, ON. This on-site position offers the opportunity to oversee a team and manage a portfolio of…
Added 12 mins ago
MR
Project Coordinator (Civil Construction)
Maple Reinders
Burnaby, BC
- $80,000 to $90,000 CAD / year
- Full-time
With direction from the Project Manager, initiating and maintaining correspondence with Owner, Architect, Engineers, sub-trades and suppliers
Added 12 mins ago
FB
Meat Department Manager
Farm Boy Inc.
Kingston, ON
- $57,500 to $62,500 CAD / year
- Full-time
…strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high…
Added 12 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Kingston, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 12 mins ago
FB
Assistant Meat Manager
Farm Boy Inc.
Kingston, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 12 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Kingston, ON
- $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 12 mins ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Kingston, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 12 mins ago
FB
Department Manager - Kingston
Farm Boy Inc.
Kingston, ON
- $55,000 to $60,000 CAD / year
- Full-time
…strong business results. Partnering closely with the Store Manager and Retail Specialist, you’ll bring strategy to life while building a culture rooted in trust, engagement, and high…
Added 13 mins ago
GM
Senior Program Lead, Client Integration
G MASS
Remote, Canada
- Contract
- Remote
The client requires a strong, seasoned program or project manager from the fund administration or alternatives services provider space, who has repeatedly delivered complex client…
Added 13 mins ago
AU
Counter Sorter / Compteur-trieur (Canada)
Alsco Uniforms
Montreal, QC
- Full-time
Vous effectuerez des tâches physiques tout au long du quart de travail · Les exigences physiques consistent à pouvoir répondre aux exigences physiques pendant tout le quart de travail
Added 13 mins ago
Manager, Field Eddy Current
BWXT
Kitchener, ON
As our Quality Manager - Field Eddy Current, you will lead the planning, execution, and oversight of all Field Eddy Current inspection activities for BWXT Canada. You will manage personnel,…
Added 13 mins ago
Life Cycle Engineering Lead (Nuclear Equipment)
BWXT
Cambridge, ON
…Cycle Engineering activities, manage related projects under the Manager of Engineering Services, and provide technical guidance across inspections, evaluations, and documentation. You will…
Added 13 mins ago
Staff Respiratory Therapist - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Must have effective written and verbal communication skills
Added 13 mins ago
Patient Registration Clerk (bilingual) - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Patient Registration, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the…
Added 28 mins ago
Superintendent Processing
Evolution Mining Limited
Red Lake, ON
Ensures the Process operations group achieves workplace health, safety and environmental targets and personnel comply with all procedures and policies.
Added 28 mins ago
W
Manager, Service Desk
Wellington-Altus
Winnipeg, MB
- Full-time
Reporting to the Vice-President, Technology Services, the Manager, Service Desk will be the main point of contact responsible for overseeing and managing the IT Support Team. They will be…
Added 28 mins ago
DSW: Co-Manager
DSW-Designer Shoe Warehouse
Vaughan, ON
We’re looking for a 1 year- Contract Co-Manager for our DSW banner who will put their best foot forward.
Added 43 mins ago
YI
E-Commerce Manager
YM INC.
Toronto, ON
- Full-time
The E-Commerce Manager is responsible for developing a world-class shopping experience online. You will play a key role in shaping an engaging, and high-performing e-commerce experience…
Added 43 mins ago
GM
Senior Program Lead, Client Integration
G MASS Consulting
Halifax, NS
- Contract
The client requires a strong, seasoned program or project manager from the fund administration or alternatives services provider space, who has repeatedly delivered complex client…

G MASS Consulting

Senior Program Lead, Client Integration

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 10, 2026
Experience: 3+ years of people and resource management experience, including leading and coaching virtual or matrixed delivery teams.
Posting language: English
Posted: Nov 10, 2026

Original job description

G MASS Consulting are partnered with a leading global fund administration and alternative asset services provider, as they seek a Senior Program Lead to join their North American Client Integration team.

This is a senior delivery leadership role at a time of significant growth, leading the firm's most complex client integrations, conversions and strategic programs. The Program Lead will own large, multi-workstream onboardings for alternative investment managers end to end, working across Fund Accounting, Investor Services, Operations, Technology and Business Development. They will be a trusted, senior point of contact for clients' senior management throughout onboarding.

The client requires a strong, seasoned program or project manager from the fund administration or alternatives services provider space, who has repeatedly delivered complex client onboardings, conversions and transformation programs. They will understand target operating models and the impact of structural decisions, and be comfortable managing C-suite stakeholders. The successful candidate will be senior enough to engage clients and executives with credibility and steady a challenging program, while remaining hands-on, delivery-focused and able to make an immediate impact in a fast-paced environment.

The role is offered as an initial 12 month contract, with a strong opportunity to convert to a permanent position subject to performance and fit.

Responsibilities:

Lead the firm's largest and most complex client integrations, conversions and strategic programs end to end, from scoping and planning through to go-live and transition to business as usual.
Define program scope, governance, milestones and delivery plans, ensuring clear ownership and accountability across competing priorities and dependencies.
Act as the senior point of contact for clients during onboarding, managing expectations and relationships with client senior management and third parties.
Coordinate Fund Accounting, Investor Services, Operations, Technology, Legal and Business Development so that internal workflows meet each client's unique requirements.
Support new business by participating in sales pitches, RFP/RFI responses and Proofs of Concept, and contribute to Administration Agreement (AA) and SLA negotiations.
Identify and manage risks and issues on high-risk programs, escalating where required and recommending company-wide solutions.
Produce high-quality status reporting and MIS for clients and the executive management team, with a strong emphasis on operational risk, escalation and complaints management.
Direct virtual delivery teams, including AVPs and project managers, and manage pipeline, resourcing and work allocation across concurrent programs.
Drive global best practice, standardisation and continuous improvement across the Client Integration function.

Requirements

A strong, demonstrable track record of delivering large-scale client onboardings, fund launches or conversions as a program or project manager within a fund administrator, alternatives services provider or comparable investment operations environment, rather than a pure IT project management background.
7+ years in the financial services industry, including 5+ years of project or program management and 3+ years of client services within asset management.
Solid knowledge of the alternatives fund lifecycle and the fund administration operating model, including fund accounting, investor services and middle office, and of how target operating model decisions affect clients and service delivery.
Proven knowledge of Listed and OTC products, and genuine interest in the hedge fund and wider alternatives industry.
Proven business analysis experience, with the ability to translate client requirements into workflows and delivery plans.
Excellent stakeholder management and influencing skills, with the credibility to engage client and internal stakeholders up to C-suite level, and to challenge where necessary.
3+ years of people and resource management experience, including leading and coaching virtual or matrixed delivery teams.
Excellent written and verbal communication skills, including preparation of status reporting and materials for executive audiences.
Degree qualified or holding a related professional qualification; a formal project management qualification, accounting background or relationship management experience is advantageous.

Benefits

Length: Initial 12 month contract, with a strong opportunity to convert to a permanent position subject to performance

Office: Toronto, Halifax, Malvern (Pennsylvania), Miami, Dallas, Jersey City or New York (hybrid; 3-4 days on-site requirement); USA-wide candidates open to relocation considered

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More about this job

Responsibilities

Lead complex client integrations, conversions, and strategic programs from planning through go-live, coordinating cross-functional teams and managing client relationships. Oversee governance, risks, reporting, resourcing, and continuous improvement while supporting business development and executive stakeholders.

Requirements

Requires a strong track record delivering complex client onboardings or conversions in fund administration, alternative services, or comparable investment operations, with at least 7 years in financial services and substantial program management and client services experience. Candidates should understand alternative fund operations and listed and OTC products, and demonstrate senior stakeholder management, business analysis, and virtual team leadership capabilities.

Skills

Program Management
Project Management
Client Onboarding
Fund Administration
Alternative Investments
Fund Accounting
Investor Services
Stakeholder Management
Business Analysis
Risk Management
Resource Management
Team Leadership
Operational Model Design
Executive Reporting
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Client Integration
Fund Administration
Alternative Investments
Hedge Funds
Fund Accounting
Investor Services
Middle Office
Listed Products
OTC Products
Client Onboarding
Fund Launches
Conversions
Target Operating Model
Program Governance
Business Analysis
Risk Management
Operational Risk
Escalation Management
Complaints Management
RFP/RFI Responses
Proofs Of Concept
Administration Agreements
Service Level Agreements
Executive Reporting
Resource Planning
Matrixed Teams
Continuous Improvement

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