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Added 1 min ago
MD
Multimedia Specialist - Communications Specialist 2
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 1 min ago
S
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- Full-time
Ability to travel to various field sites as required, including occasional overnight travel; valid G driver’s license required
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- Full-time
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Added 15 mins ago
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- Full-time
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Onboarding Specialist
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- Full-time
Location: Montreal, QC (hybrid, 3 days per week in the office)
Added 16 mins ago
GM
Senior Program Lead, Client Integration
G MASS
Remote, Canada
- Contract
- Remote
…alternative asset services provider, as they seek a Senior Program Lead to join their North American Client Integration…
Added 16 mins ago
GM
Senior Program Lead, Client Integration
G MASS
Remote, Canada
- Contract
- Remote
…alternative asset services provider, as they seek a Senior Program Lead to join their North American Client Integration…
Added 16 mins ago
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Life Cycle Engineering Lead (Nuclear Equipment)
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As our Life Cycle Engineering Lead you will oversee daily Life Cycle Engineering activities, manage related projects under the Manager of Engineering Services, and provide technical…
Added 45 mins ago
PQ
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- $105,000 to $130,000 CAD / year
- Full-time
…of families we are fortunate to serve, and the exceptional team we have assembled. We have been on a growth trajectory for several years. Prime Quadrant is proud to be designated one of the…
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Carpentry Foreman
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Added 45 mins ago
GM
Senior Program Lead, Client Integration
G MASS Consulting
Halifax, NS
- Contract
…alternative asset services provider, as they seek a Senior Program Lead to join their North American Client Integration…
Added 45 mins ago
GM
Senior Program Lead, Client Integration
G MASS Consulting
Toronto, ON
- Contract
…alternative asset services provider, as they seek a Senior Program Lead to join their North American Client Integration…
Added 45 mins ago
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Added 45 mins ago
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Part-Time Data Entry Specialist
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Added 46 mins ago
Director, Finance
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Lead day-to-day financial planning & analysis, budgeting, forecasting, and management reporting for the organization.
Added 1 hour ago
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AI Transformation Lead
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Added 1 hour ago
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Clinical Informatics Specialist, Radiation Therapist P2BI
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Vancouver, BC
- Full-time
…systems. The role is an integral member of a multi-disciplinary team and has a shared responsibility and accountability to automate and enhance clinical practices, patient/client…
Added 1 hour ago
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Operations Policy Administrator - Management Analyst 4
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Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 1 hour ago
PH
Nurse, Clinical Informatics Specialist
Provincial Health Services Authority
Vancouver, BC
- Full-time
…systems. The role is an integral member of a multi-disciplinary team and has a shared responsibility and accountability to automate and enhance clinical practices, patient/client…
Added 1 hour ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS Consulting
Toronto, ON
- Full-time
…conversions and strategic projects. The VP manages virtual project teams responsible for new client onboarding, service delivery change and sales support. The Client Integration team is the…
Added 1 hour ago
PH
Nurse, Clinical Informatics Specialist
Provincial Health Services Authority
Vancouver, BC
- Full-time
…systems. The role is an integral member of a multi-disciplinary team and has a shared responsibility and accountability to automate and enhance clinical practices, patient/client…
Added 1 hour ago
PH
Nurse, Clinical Informatics Specialist
Provincial Health Services Authority
Vancouver, BC
- Full-time
…systems. The role is an integral member of a multi-disciplinary team and has a shared responsibility and accountability to automate and enhance clinical practices, patient/client…

G MASS Consulting

Senior Program Lead, Client Integration

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 10, 2026
Experience: 3+ years of people and resource management experience, including leading and coaching virtual or matrixed delivery teams.
Posting language: English
Posted: Nov 10, 2026

Original job description

G MASS Consulting are partnered with a leading global fund administration and alternative asset services provider, as they seek a Senior Program Lead to join their North American Client Integration team.

This is a senior delivery leadership role at a time of significant growth, leading the firm's most complex client integrations, conversions and strategic programs. The Program Lead will own large, multi-workstream onboardings for alternative investment managers end to end, working across Fund Accounting, Investor Services, Operations, Technology and Business Development. They will be a trusted, senior point of contact for clients' senior management throughout onboarding.

The client requires a strong, seasoned program or project manager from the fund administration or alternatives services provider space, who has repeatedly delivered complex client onboardings, conversions and transformation programs. They will understand target operating models and the impact of structural decisions, and be comfortable managing C-suite stakeholders. The successful candidate will be senior enough to engage clients and executives with credibility and steady a challenging program, while remaining hands-on, delivery-focused and able to make an immediate impact in a fast-paced environment.

The role is offered as an initial 12 month contract, with a strong opportunity to convert to a permanent position subject to performance and fit.

Responsibilities:

Lead the firm's largest and most complex client integrations, conversions and strategic programs end to end, from scoping and planning through to go-live and transition to business as usual.
Define program scope, governance, milestones and delivery plans, ensuring clear ownership and accountability across competing priorities and dependencies.
Act as the senior point of contact for clients during onboarding, managing expectations and relationships with client senior management and third parties.
Coordinate Fund Accounting, Investor Services, Operations, Technology, Legal and Business Development so that internal workflows meet each client's unique requirements.
Support new business by participating in sales pitches, RFP/RFI responses and Proofs of Concept, and contribute to Administration Agreement (AA) and SLA negotiations.
Identify and manage risks and issues on high-risk programs, escalating where required and recommending company-wide solutions.
Produce high-quality status reporting and MIS for clients and the executive management team, with a strong emphasis on operational risk, escalation and complaints management.
Direct virtual delivery teams, including AVPs and project managers, and manage pipeline, resourcing and work allocation across concurrent programs.
Drive global best practice, standardisation and continuous improvement across the Client Integration function.

Requirements

A strong, demonstrable track record of delivering large-scale client onboardings, fund launches or conversions as a program or project manager within a fund administrator, alternatives services provider or comparable investment operations environment, rather than a pure IT project management background.
7+ years in the financial services industry, including 5+ years of project or program management and 3+ years of client services within asset management.
Solid knowledge of the alternatives fund lifecycle and the fund administration operating model, including fund accounting, investor services and middle office, and of how target operating model decisions affect clients and service delivery.
Proven knowledge of Listed and OTC products, and genuine interest in the hedge fund and wider alternatives industry.
Proven business analysis experience, with the ability to translate client requirements into workflows and delivery plans.
Excellent stakeholder management and influencing skills, with the credibility to engage client and internal stakeholders up to C-suite level, and to challenge where necessary.
3+ years of people and resource management experience, including leading and coaching virtual or matrixed delivery teams.
Excellent written and verbal communication skills, including preparation of status reporting and materials for executive audiences.
Degree qualified or holding a related professional qualification; a formal project management qualification, accounting background or relationship management experience is advantageous.

Benefits

Length: Initial 12 month contract, with a strong opportunity to convert to a permanent position subject to performance

Office: Toronto, Halifax, Malvern (Pennsylvania), Miami, Dallas, Jersey City or New York (hybrid; 3-4 days on-site requirement); USA-wide candidates open to relocation considered

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More about this job

Responsibilities

Lead complex client integrations, conversions, and strategic programs from planning through go-live, coordinating cross-functional teams and managing client relationships. Oversee governance, risks, reporting, resourcing, and continuous improvement while supporting business development and executive stakeholders.

Requirements

Requires a strong track record delivering complex client onboardings or conversions in fund administration, alternative services, or comparable investment operations, with at least 7 years in financial services and substantial program management and client services experience. Candidates should understand alternative fund operations and listed and OTC products, and demonstrate senior stakeholder management, business analysis, and virtual team leadership capabilities.

Skills

Program Management
Project Management
Client Onboarding
Fund Administration
Alternative Investments
Fund Accounting
Investor Services
Stakeholder Management
Business Analysis
Risk Management
Resource Management
Team Leadership
Operational Model Design
Executive Reporting
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Client Integration
Fund Administration
Alternative Investments
Hedge Funds
Fund Accounting
Investor Services
Middle Office
Listed Products
OTC Products
Client Onboarding
Fund Launches
Conversions
Target Operating Model
Program Governance
Business Analysis
Risk Management
Operational Risk
Escalation Management
Complaints Management
RFP/RFI Responses
Proofs Of Concept
Administration Agreements
Service Level Agreements
Executive Reporting
Resource Planning
Matrixed Teams
Continuous Improvement

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Work requirements

Jobs in Canada