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Added 17 mins ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS Consulting
Toronto, ON
- Full-time
Lead, recruit, train and develop a group of AVPs, partner with Senior Vice Presidents on the resolution of complex client issues, and ensure adherence to departmental procedures and…
Added 17 mins ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS Consulting
Halifax, NS
- Full-time
Lead, recruit, train and develop a group of AVPs, partner with Senior Vice Presidents on the resolution of complex client issues, and ensure adherence to departmental procedures and…
Added 18 mins ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS
Remote, Canada
- Full-time
- Remote
Lead, recruit, train and develop a group of AVPs, partner with Senior Vice Presidents on the resolution of complex client issues, and ensure adherence to departmental procedures and…
Added 18 mins ago
GM
Vice President, Client Integration (Program/Project Manager)
G MASS
Remote, Canada
- Full-time
- Remote
Lead, recruit, train and develop a group of AVPs, partner with Senior Vice Presidents on the resolution of complex client issues, and ensure adherence to departmental procedures and…
Added 4 hours ago
CG
Experienced Lead Garage Door Technician
Canadoor Garage Doors
Sudbury, ON · Greater Sudbury, ON
- Full-time
Minimum 3 years of garage door industry experience required
Added 7 hours ago
9C
Financial Controller
9421491 Canada Inc.
Clyde River, PE
- Full-time
Lead month-end and year-end close for both companies and produce accurate, timely financial statements.
Added 11 hours ago
GC
GMS Canada / Home Depot Account Manager
GMS Canada
AB · Corporate ON (CAN)
- Full-time
Establish consistent processes and expectations for servicing the THD account nationally.
Added 13 hours ago
AI
Manager, Marketing - AGF Capital Partners
AGF Investments
Toronto, ON
- Full-time
Headquartered in Toronto, Canada, AGF has investment operations and client servicing teams on the ground in North America and Europe. AGF serves more than 820,000 investors. AGF trades on…
Added 13 hours ago
MC
Technical Consultant III (35732)
Myticas Consulting
Toronto, ON
- Full-time
Technical Consultant III (Software Engineer, Senior/Lead)
Added 14 hours ago
IR
Senior Commercial Account Manager
Impact Recruitment
ON · Simcoe, ON
- Full-time
Active RIBO licence required
Added 14 hours ago
K
Director, Lifecycle & Organic Growth
KOHO
Remote, Canada
- Full-time
- Remote
Lead lifecycle programs across the whole customer journey: onboarding, activation, cross-sell and upsell, reactivation, retention and servicing.
Added 16 hours ago
P
Mechanical Assembler
Powell
Acheson, AB
- Full-time
Must have a basic command of the English language, both written and verbal
Added 16 hours ago
T
Senior Manager, Release and Deployment - Credit
TD
Toronto, ON
- Full-time
TD is seeking a Senior Manager, Release & Deployment to lead how technology change is planned, governed, and safely deployed across the Credit Platform. Reporting to the AVP, Platform…
Added 16 hours ago
HN
Civil Site Superintendent
Harbinger Network Inc.
Hamilton, ON
- $120,000 to $160,000 CAD / year
- Full-time
These roles offer the opportunity to lead complex water and wastewater infrastructure projects, including wastewater treatment plants (WWTP), sewage treatment facilities, water treatment…
Added 16 hours ago
G
Senior Client Solutions Manager & Broker Placement Specialist
Gallagher
Burnaby, BC
- Full-time
…believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier…
Added 17 hours ago
T
Field Operations Supervisor
TELECO
Thunder Bay, ON
- Full-time
Previous experience as a lead technician, senior technician, field supervisor, or in a comparable technical leadership role.
Added 17 hours ago
CO
Senior Associate, Servicing Operations
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Senior Associate, Servicing Operations
Added 17 hours ago
AM
Manager, Marketing - AGF Capital Partners
AGF Management
Toronto, ON
- Full-time
Headquartered in Toronto, Canada, AGF has investment operations and client servicing teams on the ground in North America and Europe. AGF serves more than 820,000 investors. AGF trades on…
Added 18 hours ago
R
Senior Accountant
Ratehub
Remote, Canada
- Full-time
- Remote
…home and auto insurance brokerage, a mortgage originations and servicing business, a Financial Services Marketplace, and a content business across Ratehub and MoneySense. 365 days a year,…
Added 19 hours ago
AE
Intermediate Civil Engineering Technologist
Associated Engineering
Niagara-on-the-Lake, ON
- Full-time
…supervision and have the ability to move into a project CAD lead…
Added 19 hours ago
AE
Junior Civil Engineering Technologist
Associated Engineering
Niagara-on-the-Lake, ON
- Full-time
…supervision and have the ability to move into a project CAD lead…
Added 20 hours ago
V
Director, Professional Consulting Services
Visa
Toronto, ON
- Full-time
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager
Added 21 hours ago
MI
Senior Manager, Fund Accounting, Private Markets
MUFG Investor Services
Vancouver, BC
- $105,000 to $154,000 CAD / year
- Full-time
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks…
Added 22 hours ago
MI
Senior Manager, Fund Accounting, Private Markets
MUFG Investor Services
Vancouver, BC
- $105,000 to $154,000 CAD / year
- Full-time
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks…
Added 22 hours ago
HG
Chief Business Officer
Humankind Global Recruitment
Dartmouth, NS
- Full-time
Lead the club's partnership strategy, from Principal Partner through to official suppliers and community partners.

G MASS

Vice President, Client Integration (Program/Project Manager)

Remote, Canada

Remote

Full-time

Apply on jobs.workable.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Posting language: English
Posted: Nov 10, 2026

Original job description

G MASS Consulting are partnered with a leading global fund administration and alternative asset services provider, as they seek a Vice President, Client Integration to join their North American Client Integration team.

This is a senior, client-facing delivery role, leading client integrations, conversions and strategic projects. The VP manages virtual project teams responsible for new client onboarding, service delivery change and sales support. The Client Integration team is the client's central point of contact, both technical and operational, throughout onboarding, and engages the senior management of every organisation that interacts with the firm's Fund Services business.

The client requires a strong, seasoned project manager from the fund administration or alternatives servicing space, who has been there and done it on client onboarding and transformation. They will understand target operating models and the impact of structural decisions, engage confidently up to C-suite level, and keep pace with a fast-moving, high-volume onboarding environment. The VP also coaches, manages and develops a group of Assistant Vice Presidents, drives global best practice and standardisation, and plays an active part in winning new business.

The role is offered as a permanent position.

Responsibilities:

Lead and oversee client integrations, conversions and strategic projects, including new client launches, New Business Existing Client (NBEC) launches, onboarding of ancillary services and major SLA changes.
Coordinate internal and external stakeholders so that project scope is documented, agreed and completed at the planning phase, and that internal workflows capture each client's unique requirements.
Participate in marketing and sales pitches, demonstrating the firm's workflows, best practices and technology, and support RFP/RFI responses.
Act as a direct source of information to Business Development, manage requested Proofs of Concept and contribute to Administration Agreement (AA) and SLA negotiations.
Oversee and manage strategic initiatives within the Client Integration team, and actively participate in departmental and company-wide projects and process improvements.
Identify issues and concerns on high-risk projects and recommend company-wide solutions.
Track projects, progress, status and deadlines, and produce MIS reporting for the executive management team.
Actively manage operational risk, including monthly status reporting on key developments to external clients and executive management, with a strong emphasis on escalation and complaints management.
Manage virtual project teams and the pipeline, project and resourcing plan, ensuring fluid work forecasting and allocation.
Lead, recruit, train and develop a group of AVPs, partner with Senior Vice Presidents on the resolution of complex client issues, and ensure adherence to departmental procedures and policies.

Degree educated or holding a relevant professional qualification.
5+ years’ project management experience in fund administration or investment operations, delivering client onboardings, conversions and transformation programmes (rather than a purely IT background).
3+ years in client services within asset management, ideally with a fund administrator or alternatives servicing provider.
3+ years managing people and resources.
Experience in financial services, with a genuine interest in the markets and the hedge fund space.
Business analysis experience, a good grasp of target operating models and their structural impact, and knowledge of listed and OTC products.
Confident communicator, able to build credibility with clients and internal stakeholders up to C-suite while running several projects at pace.
Takes ownership, works collaboratively and brings fresh ideas to drive continuous improvement.
Strong Microsoft Office skills.
Desirable: accounting or middle office background, a formal project management qualification, or relationship management experience.

This is a permanent contract

Apply on jobs.workable.com About employer

More about this job

Responsibilities

The Vice President will lead client integrations, conversions, and strategic projects while serving as the primary point of contact for technical and operational onboarding. They are also responsible for managing virtual project teams, coaching staff, and supporting business development through sales pitches and SLA negotiations.

Requirements

Candidates must have at least 5 years of project management experience in fund administration or investment operations and 3 years in client services. A degree or relevant professional qualification is required, along with strong knowledge of target operating models and financial products.

Skills

Project management
Client onboarding
Fund administration
Alternative asset services
Strategic projects
Stakeholder management
Business analysis
Target operating models
Risk management
Team leadership
Financial services
Client services
Process improvement
Microsoft Office
Escalation management
Sales support

Visa sponsorship

Not detected in the job text

Keywords

Fund administration
Alternative assets
Client integration
Project management
Onboarding
Strategic projects
Business development
SLA negotiations
Target operating models
Operational risk
Hedge fund
Listed products
OTC products
Stakeholder management
MIS reporting
Process improvement
Microsoft Office
Financial services
Investment operations
Client services
Team leadership
RFP
RFI
Proof of concept
Administration agreement

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Work requirements

Jobs in Canada