Technical Program Manager

Job Title: Technical Program Manager

Experience Level: Level 4 (advanced): 7-15 years

12 Months Contract

Location: Montreal (day 1 onboarding; onsite/in-office presence required 3x/week)

Role Summary

The Technical Program Manager will support the delivery of large‑scale security initiatives within the Cyber Security Organisation. This role partners with engineering, product, and business stakeholders to plan, coordinate, and execute complex programmes, ensuring alignment to portfolio roadmaps, delivery standards, and business objectives.

Key Responsibilities

Partner with product and engineering teams to support the development and execution of the portfolio roadmap.

Plan, coordinate, and support day‑to‑day execution of assigned programmes and initiatives.

Lead and facilitate large programme planning activities to align objectives, timelines, and deliverables across initiatives.

Track, monitor, and report programme progress, risks, dependencies, and outcomes across multiple stakeholders.

Ensure programme execution aligns with enterprise and sector programme management standards.

Work with product and stakeholders to define requirements, manage schedules, identify risks, and communicate status and recommendations.

Facilitate regular reviews with leadership to assess programme progress and validate outcomes.

Support engineering rigour by ensuring delivery aligns with agreed acceptance criteria and definitions of done.

Identify and resolve impediments, escalating as appropriate through established governance channels.

Apply facilitation and dependency‑management techniques to drive cross‑program and cross‑team coordination.

Maintain visibility into interdependencies and manage escalations to support delivery of business value.

Identify opportunities for continuous improvement and support change initiatives across programmes.

Required Skills & Experience

Proven experience in enterprise program management, PMO leadership, process management, or large-scale software delivery, with accountability for complex cross-functional initiatives from planning through execution.

Demonstrated ability to run complex, high-visibility programmes involving multiple workstreams, competing priorities, critical dependencies, and senior leadership oversight.

Strong PMO discipline, including governance, portfolio alignment, milestone planning, RAID management, dependency tracking, executive reporting, decision documentation, and action-item follow-through.

Experience managing difficult partners, challenging stakeholders, and competing agendas while maintaining professionalism, driving alignment, and keeping teams focused on delivery outcomes.

Skilled at influencing without direct authority across product, engineering, risk, operations, business, and leadership teams in a matrixed enterprise environment.

Experience delivering complex technical programmes within cloud, cybersecurity, infrastructure, risk, or software engineering environments.

Strong understanding of agile delivery practices, including Scrum, Kanban, and scaled agile frameworks, with the ability to apply agile, hybrid, or governance-led approaches based on programme needs.

Ability to drive clarity from ambiguity by defining scope, success criteria, operating models, roles and responsibilities, escalation paths, and measurable outcomes.

Excellent written and verbal communication skills, with the ability to synthesise complex technical, delivery, and risk information into clear executive-ready updates, recommendations, and decision points.

Strong facilitation and negotiation skills, including the ability to lead working sessions, resolve blockers, manage conflict constructively, and gain commitment from diverse stakeholder groups.

Ability to manage risk, dependencies, delivery timelines, resource constraints, and escalation paths across multiple initiatives while maintaining transparency and accountability.

One or more relevant certifications (e.g., PMP, PgMP, Scrum Master, Product Owner, Agile Coach, SAFe) are preferred.

Technical Domain Knowledge (Hands‑On Coding Not Required)

The role requires sufficient technical depth to facilitate architecture and system discussions, reviews, and go‑live activities, including experience in one or more of the following:

Major public cloud platforms (e.g., AWS, Azure, GCP)

Vulnerability management and remediation

Application security

Automation and CI/CD tools and practices

Public cloud security practices and services

Deliverables / Expected Outcomes

Coordinated delivery of programmes aligned to portfolio objectives and adoption tracking

Clear program plans, status reporting, and risk/dependency management.

Effective cross‑team coordination and stakeholder communication.

Support for timely delivery of engineering outcomes aligned to agreed standards.

Identification and implementation of process and delivery improvements.