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Added 10 mins ago
CI
Senior Analyst, Cash, Collateral & Settlements Operations (6-Month contract)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As Senior Analyst, Cash, Collateral & Settlements Operations, you will join Investment Operations on a 6-month contract, supporting the end-to-end trade lifecycle for Public Markets…
Added 10 mins ago
CI
Analyst, Expense Operations (8-month contract)
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As an Analyst, Expense Operations, you will support the oversight of CPP Investments’ centralized global expense processing and payment activities, ensuring accuracy, timeliness, and…
Added 10 mins ago
FA
Senior Financial Analyst, Infrastructure Funds
Fengate Asset Management
Oakville, ON
- Full-time
Fengate is seeking a Senior Financial Analyst to join the Infrastructure Funds finance team. Reporting to the Senior Manager, Finance, Infrastructure Funds the individual will be…
Added 13 mins ago
HR Operations Analyst (Contract)
Trans Mountain
Calgary, AB
Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a HR Operations Analyst. In this position, you will be responsible for data…
Added 13 mins ago
E
Senior Financial Analyst
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
The Senior Financial Analyst supports forecasting, financial planning, reporting, and business analysis across the organization. This role partners with business leaders and finance teams…
Added 13 mins ago
Senior Financial Analyst - Payroll Accounting
TELUS
Calgary, AB · Edmonton, AB · Burnaby, BC · Vancouver, BC · Toronto, ON · Montreal, QC
The P&C Operations team is passionate about providing team members with positive experiences, from their pay to the tools we use to support our Total Rewards processes and programs. We want…
Added 25 mins ago
TU
Student Financial Business Support Analyst
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
The Student Financial Business Analyst is a critical role, responsible for campus and/or university-wide student financial support programs, performing specialized and complex financial…
Added 25 mins ago
OH
Analyst, Fund Marketing and Operations
Oak Hill Financial
Toronto, ON
- Full-time
…and distribution platform. Based in Toronto (in-office), the Analyst, Fund Marketing and Operations will play a strategic role in the marketing and operations of differentiated, top-tier…
Added 27 mins ago
JA
Senior Financial Analyst
JemPak, a First Quality Company
Concord, ON
- $110,000 to $120,000 CAD / year
- Full-time
We are seeking a hands-on Senior Financial Analyst to support the day-to-day financial operations of our organization while driving continuous process improvement initiatives. This role…
Added 27 mins ago
H
Category Analyst
Hays
AB · Alberta, Canada
- Contract
Our client is a well-established organization within the utilities sector seeking an experienced Category Analyst to join their Supply Chain team. This is a 1-year contract opportunity…
Added 27 mins ago
LM
Investment Analyst
LifeSavvy Media
Montreal, QC
- Full-time
Valnet is seeking a highly analytical and driven Investment Analyst to help run the acquisition lifecycle and to manage our internal investments.
Added 38 mins ago
Business Analyst - FIN
Government of Alberta
Edmonton, AB
Reporting to the Manager of Operations Finance, the Business Analyst Finance provides analysis and project leadership in support of 1GX operations and the 1GX production environment.
Added 39 mins ago
NV
Intermediate Security & Network Analyst (ID#5558)
New Value Solutions
Surrey, BC · South Surrey, BC
- Contract
New Value Solutions, a national IT consulting company, is seeking an Intermediate Security & Network Analyst to provide part-time Tier 2 security, network, and IT operations support. This…
Added 40 mins ago
G
January 2027 Business Analyst (Pension)
Glencore
Sparwood, BC
- $4,117 to $5,192 CAD / month
- Full-time
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada .
Added 40 mins ago
B
Intern, Information Systems Analyst (Winter 2027)
Bombardier
Dorval, QC
- Volunteer
The broader role of information systems in supporting data integrity, efficient operations and informed decision-making.
Added 40 mins ago
OH
Vice President of Investor Relations
Oak Hill Financial
Toronto, ON
- Full-time
Arrange and coordinate analyst and investors meetings to provide pertinent information to the financial community and to provide the financial community with the opportunity to meet the…
Added 40 mins ago
VB
Junior Financial Analyst
Vaco by Highspring
Calgary, AB
- $70,000 to $85,000 CAD / year
- Full-time
An established and growing Canadian organization is seeking a Junior Financial Analyst to join its Corporate Accounting team. This position plays an important role in supporting daily…
Added 40 mins ago
CO
Billing and Collection Analyst (26-236)
City of Cornwall
Cornwall, ON
- $36.15 to $37.75 CAD / hour
- Full-time
The Billing and Collection Analyst plays a vital role in supporting the municipality's revenue collection processes, ensuring accurate billing, timely collection, and efficient tax and…
Added 58 mins ago
TG
Senior Information Analyst, Investigative Services (12 Months Contract)
TMX Group
Toronto, ON
- $30 to $35 CAD / hour
- Full-time
Senior Analyst, Investigative Services is responsible for processing the more difficult research requests, leading ongoing departmental training, acting as the main contact for issue…
Added 58 mins ago
MU
Financial Analyst
McGill University
Sherbrooke, QC
- Full-time
…within the School of Continuing Studies (SCS). The Financial Analyst will support the Associate Director in providing key financial analysis and recommendations aligned to support the…
Added 58 mins ago
C
Experienced Analyst, Corporate Finance and M&A
CAE
Montreal, QC
- Full-time
…simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more…
Added 1 hour ago
DM
Information technology (IT) support analyst
Dome Mine Ltd.
South Porcupine, ON
- $87,000 to $90,000 CAD / year
- Full-time
- On-site
Perform Web-server backup and recovery operations
Added 1 hour ago
C
NEW GRAD Junior Project Manager/ Business Analyst
CGI
Toronto, ON
- Full-time
…career across project management, business analysis, delivery operations, and account planning. This role is ideal for someone who is organized, curious, creative, proactive, and…
Added 1 hour ago
I
Insurance Exhibit Production Analyst
IBM
Bedford, NS
- $66,360 to $104,280 CAD / year
- Full-time
Experience in the Property & Casualty - Automobile Insurance industry in Canada, demonstrating a deep understanding of insurance operations and the insurance industry value chain.
Added 1 hour ago
Senior ARS Monitoring Analyst
AESO
Calgary, AB · KPMG Tower
We are looking for a Senior ARS Monitoring Analyst to join our External Compliance Monitoring – Alberta Reliability Standards (ECM-ARS) team. Reporting to the Team Lead, ARS Monitoring…

Galderma

PSP Analyst

Toronto, ON, Canada

$94,400 to $118,000 CAD / year · Full-time

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Job details

Pay: $94,400 to $118,000 CAD / year
Job type: Full-time
Experience: 3-5 years of relevant experience in data analysis, business analytics, patient support programs
Posting language: English
Posted: Oct 7, 2026

Original job description

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

The Analyst, Patient Support Programs will play a critical role for supporting the operational excellence, performance management, and continuous improvement of Galderma’s Canadian Patient Support Program (PSP). Reporting to the Head, Market Access & Patient Experience, this role applies advanced analytical capabilities to transform PSP data into actionable insights, identify performance trends and opportunities, and enable effective vendor and cross-functional decision-making.

The role works closely with the PSP vendor and internal stakeholders to drive efficient, data-driven, compliant program operations that deliver a high-quality, patient- and HCP-centric experience.

Essential Functions:

Data Analytics & Insights

Analyze PSP datasets to identify trends, patterns, risks, service gaps, and opportunities to

improve program performance, patient access, adherence, and experience.

Develop actionable insights and recommendations for internal stakeholders and the PSP

vendor, translating data into clear operational priorities.

Conduct analyses by customer segment, geography, program pathway, reimbursement status,

service type, and other relevant program variables, as permitted and appropriate.

Perform root-cause analyses to understand drivers of KPI performance, service-level gaps,

patient journey barriers, and recurring operational issues.

Support scenario modelling, forecasting, and capacity planning to anticipate program volume,

resource needs, and potential operational risks.

Develop analyses to assess the impact of program enhancements, vendor initiatives, and

process changes. Reporting, Dashboards & Data Visualization

Design, maintain, and continuously improve PSP dashboards, scorecards, and performance

reports for operational and leadership audiences.

Automate recurring reporting where possible, improving timeliness, accuracy, consistency, and

efficiency. Prepare regular and ad hoc reports and presentations for internal stakeholders.

Present complex data and findings in a clear, concise, and audience-appropriate manner,

including executive-ready summaries and recommendations.

Maintain clear definitions for KPIs, metrics, reporting rules, and calculation methodologies to

ensure consistent interpretation across stakeholders.

Vendor Performance & Operational Governance

Use data and stakeholder feedback to monitor vendor performance against contractual service

levels, KPIs, quality standards, and continuous-improvement commitments.

Identify operational risks, recurring issues, and propose mitigation strategies.

Produce vendor scorecards and performance-review materials, including performance trends,

issue summaries, improvement opportunities, and action tracking.

Define clear, measurable, and prioritized operational actions for the PSP vendor based on

program insights and stakeholder needs.

Support monthly and quarterly governance meetings by preparing agendas, performance

packs, decision logs, and follow-up trackers.

Monitor the completion and effectiveness of vendor corrective actions and improvement plans.

Financial and Invoice Analytics

Validate PSP vendor invoices against contractual terms, approved rates, patient or service

volumes, and support program activity data.

Analyze invoice trends and variances, identify discrepancies, and support resolution with the

vendor, Finance, and Procurement.

Compliance & Quality

Ensure PSP data management complies with Canadian regulations, Galderma policies, and

relevant standards.

Support audit, quality review, and risk mitigation activities.

Minimum Education, Knowledge, Skills, and Abilities

Bachelor’s degree in business analytics, data analytics, statistics, economics, health

administration, health sciences or a related discipline.

A post-graduate qualification or certification in data analytics, business analytics, statistics or a

related field is an asset.

3-5 years of relevant experience in data analysis, business analytics, patient support programs

or related healthcare/pharmaceutical operations. Experience in vendor performance

management, operational excellence, service delivery or customer/patient support operations

is strongly preferred.

Demonstrated experience in working with large or complex datasets, identifying insights, and

developing business recommendations.

Experience dashboards, scorecards, recurring reports and executive-ready presentations,

Advanced Excel skills, including pivot tables, complex formulas, data validation and analysis of

large datasets.

Experience with business intelligence and data visualization tools such as Power BI.

Strong analytical judgement, problem-solving ability and attention to detail.

Ability to translate quantitative and qualitative findings into practical, prioritized

recommendations.

Strong written, verbal and presentation skills.

Demonstrated ability to manage multiple priorities, meet deadlines, and maintain accuracy in a

fast-paced environment.

Collaborative and customer-focused approach, with an understanding of patient and HCP

drivers.

The annual salary range for the role is $94,400 - $118,000 CAD.

Apply About employer

More about this job

Responsibilities

The PSP Analyst will support the operational excellence and performance management of the Canadian Patient Support Program by transforming data into actionable insights. This role involves collaborating with vendors and internal stakeholders to drive data-driven decision-making and ensure high-quality patient experiences.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess 3-5 years of experience in data analysis or healthcare operations. Proficiency in advanced Excel, business intelligence tools, and vendor performance management is required.

Skills

Data Analytics
Performance Management
Operational Excellence
Business Intelligence
Power BI
Excel
Data Visualization
Vendor Management
Reporting
Forecasting
Capacity Planning
Root-cause Analysis
Financial Analysis
Compliance
Patient Support Programs
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Data Analytics
Patient Support Programs
Operational Excellence
Performance Management
Power BI
Excel
Vendor Management
Market Access
Patient Experience
Forecasting
Capacity Planning
KPIs
Data Visualization
Financial Analysis
Compliance
Healthcare
Pharmaceutical
Business Intelligence
Reporting
Root-cause Analysis
Stakeholder Management
Data Management
Process Improvement
Service Delivery
Customer Support

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