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Added 23 mins ago
W
Senior Pricing Analyst
WM
Kitchener, ON
- Full-time
As a Senior Pricing Analyst, you'll combine business insight, financial analysis, and strategic thinking to make pricing recommendations that support company growth and profitability.
Added 24 mins ago
AA
Business Systems Analyst
AMI Attachments
ON · Hawkesville, Ontario
- Full-time
3 to 7 years of experience in business analysis, systems analysis, operations, process improvement, or related roles in a manufacturing or cross-functional business environment preferred.
Added 38 mins ago
T
Senior Finance Analyst- Customer Platform Finance
TD
Toronto, ON
- Full-time
Reporting to the Sr Manager, the Senior Financial Analyst position within the CBTS Finance group requires an action-oriented individual with strong technical skills, good business acumen…
Added 38 mins ago
T
Sr. Business Systems Analyst
TD
Toronto, ON
- Full-time
Promote innovation by applying subject matter expertise to generate forward-thinking ideas as well as critical thinking to find opportunities for improvement
Added 38 mins ago
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TDS Operations Analyst II
TD
Toronto, ON
- Full-time
- Identify opportunities for improvement: Engage in process enhancement initiatives to improve efficiency.
Added 38 mins ago
QA Manager
Teifi Digital
Vancouver, BC
Drive continuous improvement by analyzing systemic quality issues and implementing process changes to prevent recurrence.
Added 52 mins ago
A
Responsible Investment Analyst, Temporary
Aviso
Toronto, ON
- $65,000 to $75,000 CAD / year
- Full-time
We're looking to fill an opening for a Responsible Investment Analyst to join our Asset Management team for 6 months.
Added 52 mins ago
S
Senior Business Analyst
SPECTRAFORCE
Toronto, ON
- Contract
Position Title: Product Business Analyst – Post Trade
Added 52 mins ago
CP
Enterprise Solutions Analyst
Canadian Partnership Against Cancer
Toronto, ON · Greater Toronto Area, Canada
- $80,624 to $109,080 CAD / year
- Full-time
The Enterprise Solutions Analyst supports the Finance & Corporate Services Division in supporting projects and initiatives to achieve organizational priorities. Reporting to the Manager,…
Added 54 mins ago
AW
Responsible Investment Analyst, Temporary
Aviso Wealth
Remote, Canada
- $65,000 to $75,000 CAD / year
- Full-time
- Remote
We’re looking to fill an opening for a Responsible Investment Analyst to join our Asset Management team for 6 months.
Added 54 mins ago
AW
Responsible Investment Analyst, Temporary
Aviso Wealth
Remote, Canada
- $65,000 to $75,000 CAD / year
- Full-time
- Remote
We’re looking to fill an opening for a Responsible Investment Analyst to join our Asset Management team for 6 months.
Added 54 mins ago
IO
Business Insights Analyst - Digital Solutions
Irving Oil
Saint John, NB
- Full-time
As a Business Insights Analyst - Digital Solutions, you will partner with the Supply Management team to enhance data integrity, drive digital transformation, and improve business processes…
Added 54 mins ago
Clinical Interventionist, Provincial Preschool Autism Services (Halifax)
Nova Scotia Health and IWK Health
Halifax, NS
…with autism and is responsible to facilitate a goal setting process with families related to their identified needs for their child; to provide assessment related to the goal(s); and to…
Added 1 hour ago
SAP Functional Analyst S/4 HANA P2P
BRP
Montreal, QC
This position is part of BRP’s SAP Centre of Expertise (CoE), a cross-functional team of technical and business process experts. The SAP CoE drives support and continuous improvement across…
Added 1 hour ago
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Junior Settlements Data Analyst
Nexus Energy
Toronto, ON
- Contract
Monitor settlement performance trends and recommend areas for process improvement and operational efficiency.
Added 1 hour ago
CC
Business Analyst
Critical Control Technologies
Calgary, AB
- Full-time
We are looking for a motivated Business Analyst (BA) to join our team. The successful candidate will support both new initiatives and ongoing system maintenance projects, working closely…
Added 1 hour ago
B
Inventory Analyst
BGIS
Calgary, AB
- Full-time
Identify control gaps and opportunities for process improvement, standardization, reporting enhancement, and automation.
Added 1 hour ago
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Business Analyst
BGIS
Calgary, AB
- Full-time
Process Optimization & Continuous Improvement
Added 1 hour ago
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Responsible Investment Analyst, Temporary
Aviso
Vancouver, BC
- $65,000 to $75,000 CAD / year
- Full-time
We're looking to fill an opening for a Responsible Investment Analyst to join our Asset Management team for 6 months.
Added 1 hour ago
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Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 1 hour ago
Training Business Analyst Sr
Dayforce
Canada
Lead assigned analysis, reporting, system, or process improvement initiatives from requirements through implementation, coordinating stakeholders, testing, and adoption as required.
Added 1 hour ago
SS
Vice President, Corporate Strategy
Sienna Senior Living
Markham, ON
- Full-time
…accelerating Sienna's most important growth, innovation, and business improvement opportunities by bringing structure, analytical rigor, and cross-functional leadership to strategic…
Added 1 hour ago
RM
IT Business Analyst (ServiceNow)
REDPATH MINING
North Bay, ON
- Full-time
The IT Business Analyst role is to support the Business Applications team in the planning, design, development, and support of efficient business systems within core organizational…
Added 1 hour ago
H
Technical Support Specialist
Hays
Montreal, QC
- Contract
Familiarity with process improvement initiatives and workflow automation.
Added 1 hour ago
RM
IT Business Analyst (ServiceNow)
REDPATH MINING
Vaughan, ON
- Full-time
The IT Business Analyst role is to support the Business Applications team in the planning, design, development, and support of efficient business systems within core organizational…

Galderma

PSP Analyst

Toronto, ON, Canada

$94,400 to $118,000 CAD / year · Full-time

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Job details

Pay: $94,400 to $118,000 CAD / year
Job type: Full-time
Experience: 3-5 years of relevant experience in data analysis, business analytics, patient support programs
Posting language: English
Posted: Oct 7, 2026

Original job description

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

The Analyst, Patient Support Programs will play a critical role for supporting the operational excellence, performance management, and continuous improvement of Galderma’s Canadian Patient Support Program (PSP). Reporting to the Head, Market Access & Patient Experience, this role applies advanced analytical capabilities to transform PSP data into actionable insights, identify performance trends and opportunities, and enable effective vendor and cross-functional decision-making.

The role works closely with the PSP vendor and internal stakeholders to drive efficient, data-driven, compliant program operations that deliver a high-quality, patient- and HCP-centric experience.

Essential Functions:

Data Analytics & Insights

Analyze PSP datasets to identify trends, patterns, risks, service gaps, and opportunities to

improve program performance, patient access, adherence, and experience.

Develop actionable insights and recommendations for internal stakeholders and the PSP

vendor, translating data into clear operational priorities.

Conduct analyses by customer segment, geography, program pathway, reimbursement status,

service type, and other relevant program variables, as permitted and appropriate.

Perform root-cause analyses to understand drivers of KPI performance, service-level gaps,

patient journey barriers, and recurring operational issues.

Support scenario modelling, forecasting, and capacity planning to anticipate program volume,

resource needs, and potential operational risks.

Develop analyses to assess the impact of program enhancements, vendor initiatives, and

process changes. Reporting, Dashboards & Data Visualization

Design, maintain, and continuously improve PSP dashboards, scorecards, and performance

reports for operational and leadership audiences.

Automate recurring reporting where possible, improving timeliness, accuracy, consistency, and

efficiency. Prepare regular and ad hoc reports and presentations for internal stakeholders.

Present complex data and findings in a clear, concise, and audience-appropriate manner,

including executive-ready summaries and recommendations.

Maintain clear definitions for KPIs, metrics, reporting rules, and calculation methodologies to

ensure consistent interpretation across stakeholders.

Vendor Performance & Operational Governance

Use data and stakeholder feedback to monitor vendor performance against contractual service

levels, KPIs, quality standards, and continuous-improvement commitments.

Identify operational risks, recurring issues, and propose mitigation strategies.

Produce vendor scorecards and performance-review materials, including performance trends,

issue summaries, improvement opportunities, and action tracking.

Define clear, measurable, and prioritized operational actions for the PSP vendor based on

program insights and stakeholder needs.

Support monthly and quarterly governance meetings by preparing agendas, performance

packs, decision logs, and follow-up trackers.

Monitor the completion and effectiveness of vendor corrective actions and improvement plans.

Financial and Invoice Analytics

Validate PSP vendor invoices against contractual terms, approved rates, patient or service

volumes, and support program activity data.

Analyze invoice trends and variances, identify discrepancies, and support resolution with the

vendor, Finance, and Procurement.

Compliance & Quality

Ensure PSP data management complies with Canadian regulations, Galderma policies, and

relevant standards.

Support audit, quality review, and risk mitigation activities.

Minimum Education, Knowledge, Skills, and Abilities

Bachelor’s degree in business analytics, data analytics, statistics, economics, health

administration, health sciences or a related discipline.

A post-graduate qualification or certification in data analytics, business analytics, statistics or a

related field is an asset.

3-5 years of relevant experience in data analysis, business analytics, patient support programs

or related healthcare/pharmaceutical operations. Experience in vendor performance

management, operational excellence, service delivery or customer/patient support operations

is strongly preferred.

Demonstrated experience in working with large or complex datasets, identifying insights, and

developing business recommendations.

Experience dashboards, scorecards, recurring reports and executive-ready presentations,

Advanced Excel skills, including pivot tables, complex formulas, data validation and analysis of

large datasets.

Experience with business intelligence and data visualization tools such as Power BI.

Strong analytical judgement, problem-solving ability and attention to detail.

Ability to translate quantitative and qualitative findings into practical, prioritized

recommendations.

Strong written, verbal and presentation skills.

Demonstrated ability to manage multiple priorities, meet deadlines, and maintain accuracy in a

fast-paced environment.

Collaborative and customer-focused approach, with an understanding of patient and HCP

drivers.

The annual salary range for the role is $94,400 - $118,000 CAD.

Apply About employer

More about this job

Responsibilities

The PSP Analyst will support the operational excellence and performance management of the Canadian Patient Support Program by transforming data into actionable insights. This role involves collaborating with vendors and internal stakeholders to drive data-driven decision-making and ensure high-quality patient experiences.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess 3-5 years of experience in data analysis or healthcare operations. Proficiency in advanced Excel, business intelligence tools, and vendor performance management is required.

Skills

Data Analytics
Performance Management
Operational Excellence
Business Intelligence
Power BI
Excel
Data Visualization
Vendor Management
Reporting
Forecasting
Capacity Planning
Root-cause Analysis
Financial Analysis
Compliance
Patient Support Programs
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Data Analytics
Patient Support Programs
Operational Excellence
Performance Management
Power BI
Excel
Vendor Management
Market Access
Patient Experience
Forecasting
Capacity Planning
KPIs
Data Visualization
Financial Analysis
Compliance
Healthcare
Pharmaceutical
Business Intelligence
Reporting
Root-cause Analysis
Stakeholder Management
Data Management
Process Improvement
Service Delivery
Customer Support

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