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Account Manager

  • 609 Granville St, Vancouver, BC, Canada

Full-time

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Job details

Job type
Full-time
Apply by
Experience
7+ years of commercial insurance experience in a client-facing role
Posting language
English
Posted

Original job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

We believe that every candidate brings something special to the table, including you! We currently have an existing vacancy within our organization, so, even if you feel that you’re close but not an exact match, we encourage you to apply.


Overview

As an Account Manager in our Vancouver office, you’ll take ownership of a high-value, complex book of business within the Real Estate sector, working with long-standing, diverse clients. This is an opportunity to step into a lucrative portfolio with strong long-term relationships, where your expertise and strategic thinking will directly shape client outcomes.

Success in this role requires more than technical knowledge, it calls for someone who is confidently curious, commercially minded, and ready to champion The Gallagher Way through every client interaction.


How you'll make an impact

  • Lead the delivery of end-to-end service across a complex Real Estate portfolio, ensuring a consistently high standard of client experience 
  • Manage renewals strategically, including marketing, carrier negotiations, and coverage optimization 
  • Provide expert advice on Real Estate risks, identifying exposures and designing tailored solutions 
  • Build and deepen long-term client relationships, acting as a trusted advisor in a competitive marketplace 
  • Identify opportunities for portfolio growth, including cross-sell and expansion initiatives 
  • Partner closely with Producers and internal specialists to deliver integrated, client-centric solutions 
  • Mentor junior colleagues and help elevate team capability through knowledge sharing and leadership 
  • Navigate multinational placements and complex risk structures where applicable 

About you

Here’s what you’ll bring to the role:

  • 7+ years of commercial insurance experience in a client-facing role 
  • Mandatory: Strong experience handling Real Estate risk portfolios 
  • Experience with multinational programs or complex accounts is a strong asset 
  • Active provincial insurance license 
  • CAIB, CIP, CRM (completed or in progress) considered an asset 
  • Post-secondary education or equivalent professional experience 
  • Deep expertise in complex commercial coverages, with strong understanding of market trends and dynamics 
  • Proven ability to build and manage strong client and insurer relationships while handling complex accounts 
  • Natural leader with mentoring experience, combined with a proactive and self-driven approach 
  • Highly organized with strong analytical thinking and the ability to manage multiple priorities in fast-paced environments 
  • Excellent communication and interpersonal skills, with a collaborative and adaptable mindset 
  • Solutions-oriented, with a continuous improvement focus and ability to work both independently and as part of a team 
  • Proficient in Microsoft Office and digital tools 
  •  

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

More about this job

Responsibilities

The Account Manager will lead end-to-end service delivery for a complex Real Estate portfolio, managing renewals and identifying growth opportunities. They will act as a trusted advisor to clients while partnering with internal specialists to design tailored risk solutions.

Requirements

Candidates must have 7+ years of commercial insurance experience with a focus on Real Estate risk portfolios. A provincial insurance license is mandatory, and professional designations such as CAIB, CIP, or CRM are considered assets.

Skills

  • Commercial insurance
  • Real estate risk
  • Account management
  • Strategic renewal management
  • Carrier negotiations
  • Risk assessment
  • Multinational placements
  • Mentoring
  • Analytical thinking
  • Communication skills
  • Leadership
  • Microsoft Office
  • Strategic thinking

Benefits

  • Career development opportunities
  • Ongoing learning

Visa sponsorship

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Categories

  • Finance & Accounting
  • Consulting
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Commercial Insurance
  • Real Estate
  • Account Management
  • Risk Management
  • Renewals
  • Carrier Negotiations
  • Coverage Optimization
  • Multinational Programs
  • CAIB
  • CIP
  • CRM
  • Client-centric
  • Strategic Planning
  • Cross-selling
  • Leadership
  • Mentoring
  • Analytical Skills
  • Microsoft Office
  • Insurance License
  • Portfolio Management

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