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Gallagher

Senior Claims Adjuster

100 Consilium Place Suite 300, Toronto, ON, M1H 3E3, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 2, 2027
Experience: Minimum of 5 years Bodily Injury Claims experience
Posting language: English
Posted: Nov 2, 2026

Original job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership - and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

We believe that every candidate brings something special to the table, including you! We currently have an existing vacancy within our organization, so, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Poised for aggressive growth, there has never been a better time to be part of the Gallagher Bassett Canada team. We have a full-time job opening as a bodily injury claims adjuster working out of our Scarborough Branch as a hybrid worker. Responsible for the investigation, evaluation, disposition and settlement of claims. In this position, you will be handling any of the following types of losses ~ General liability claims, Product liability claims, property damage, TP auto tort claims.

How you'll make an impact

Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim.
Interacts extensively with various parties involved in the claim process.
Negotiate with solicitors and directly with parties to resolve claims within authority granted.
Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.
Handles claims consistent with our clients and corporate policies, procedures and “Best Practices” and in accordance to any statutory, regulatory and ethics requirements.
Documents and communicates all claim activity timely and effectively and in a manner which supports the outcome of the claim file.

Requirements:

Knowledge of accepted industry standards and practices. Analytical skills necessary to make decisions and resolve issues inherent in the handling of claims.
Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation. Negotiate with solicitors and directly with parties to resolve claims within authority granted.
Strong coverage skills, ability to multi-task and adapt to a changing environment.
Time management skills
Strong Organization skills with attention to detail and accuracy.
Excellent verbal and written communication skills as demonstrated by your ability to convey professionalism.
Strong understanding of Microsoft Office programs, like Word, Excel and PowerPoint
Exceptional customer services skills required

About you

College/University degree or equivalent work experience preferred.
Minimum of 5 years Bodily Injury Claims experience
Experience working in commercial lines claims and retail claims environment would be an asset.
Fully licensed in all provinces in which claims are being handled or able to be licensed. – Minimum requirement completion of the following CIP courses: C11, C12, C14 and C110
CIP designation preferred

Relationships

Good interpersonal skills including the ability to work in conjunction with and support all clients, carriers, supervisors and other roles as needed.

Contact: Anne Baumgartner – Anne_Baumgartner@gbtpa.com

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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More about this job

Responsibilities

The Senior Claims Adjuster is responsible for the investigation, evaluation, and settlement of various insurance claims including bodily injury and liability. They must interact with multiple parties, negotiate settlements within authority, and ensure all activities comply with corporate policies and regulatory requirements.

Requirements

Candidates must have a minimum of 5 years of bodily injury claims experience and hold relevant professional licenses. A college or university degree is preferred, along with the completion of specific CIP courses such as C11, C12, C14, and C110.

Skills

Claims adjustment
Bodily injury claims
Liability claims
Negotiation
Critical thinking
Problem solving
Communication
Time management
Organization
Microsoft Office
Customer service
Coverage analysis
Risk assessment
Regulatory compliance

Benefits

Competitive compensation
Career development opportunities
Ongoing learning

Visa sponsorship

Not detected in the job text

Hiring contact

Anne Baumgartner

Hiring contact email

Anne_Baumgartner@gbtpa.com

Keywords

Claims Adjuster
Bodily Injury
General Liability
Product Liability
Property Damage
Auto Tort
Insurance
CIP Designation
C11
C12
C14
C110
Negotiation
Risk Management
Claims Handling
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Regulatory Compliance
Commercial Lines
Retail Claims

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