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Added 2 mins ago
GE
Team Leader - Assistance Services
Global Excel Management
Montreal, QC · Sherbrooke, QC
- Other
Lead and develop a team of Customer Service Representatives by providing coaching, training, performance feedback, and career development opportunities, while fostering open and ongoing…
Added 2 mins ago
D
Assistant Manager, Market Development
Desjardins
Saint-Jérôme, QC · Laval, QC · Service Signature Laval-Laurentides
- Full-time
Ensure the quality of services and business relationships, and manage the member/client experience
Added 2 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Beltline, Calgary, AB
- Full-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 2 mins ago
Chief Software Architect - Marine & Power Control Systems
L3Harris Technologies
Montreal, QC
…reliable next-generation platforms. The successful candidate will lead the convergence of technologies across product lines while enabling advanced capabilities such as digital twins,…
Added 2 mins ago
C
Mobile Mortgage Advisor (Durham Region, ON) - 100% Commission
CIBC
ON
- Full-time
Business Development, Client Service, Community Connections, Customer Experience (CX), Group Problem Solving, Mortgage Documentation, Mortgage Lending, Mortgage Process
Added 2 mins ago
GT
Manager, IT Vendor Performance & IT Audit
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a…
Added 2 mins ago
CR
Transload Operator
Cando Rail & Terminals
Blackfalds, AB
- Full-time
…various products and commodities. Working in a fast-paced, customer-oriented environment, the incumbents must work well in teams to maximize efficiency and safety, while demonstrating a…
Added 2 mins ago
CR
L'opérateur de transbordement
Cando Rail & Terminals
Montréal-Est, QC · Montreal, QC
- Full-time
Expérience antérieure comme opérateur de transbordement idéal
Added 2 mins ago
CN
Commercial Trainer
Canadian North
Iqaluit, NU
- Full-time
Experience the North - Adventure meets purpose
Added 2 mins ago
A
Welder- Ballistic Welder Certified
Arrow
Stratford, ON
- Full-time
…providing innovative design, quality craftsmanship, and exceptional customer…
Added 2 mins ago
D
Senior Manager, Data Analytics
Docebo
Remote, Canada
- $121,700 to $162,300 CAD / year
- Full-time
- Remote
…leaders across North America and EMEA. This is your chance to lead an innovative analytics function, champion data-driven decision-making, and directly shape the future of a global,…
Added 2 mins ago
B
Mortgage Specialist
BMO
Moncton, NB
- Full-time
…national partnerships and/or creates local partnerships to lead discussions about home financing…
Added 2 mins ago
B
Digital Operations Manager, Global Asset Management
BMO
Toronto, ON · FCP
- Full-time
…reaches them. And you'll hold our agencies to a high standard and lead the push to modernize how we operate through automation and…
Added 2 mins ago
B
Manager, Strategic Programs and Partnerships
BMO
Toronto, ON · BMOPLACE
- Full-time
…for advancing key strategic initiatives that support client experience, digital transformation, risk management, and portfolio performance within Home Financing. Reporting to the Senior…
Added 2 mins ago
B
Personal Banker
BMO
Markham, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 2 mins ago
AW
District Sales Manager-Eastern Ontario
Arterra Wines Canada
ON · Field Office - ON
- Full-time
…distribution. Supervises activities of sales force including customer service, training, and preparation of sales forecasts and expense estimates. Spends time in the field working within…
Added 2 mins ago
EC
Head of Engineering & Software Development
E+E Consulting
Montreal, QC
- Full-time
Experience supporting SOC 2, cybersecurity, customer assessments, or other compliance initiatives.
Added 2 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
London, ON
- From $21 CAD / hour
- Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 2 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
- Up to $21 CAD / hour
- Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 2 mins ago
FB
Assistant Service Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
Deliver outstanding customer service while supporting Farm Boy’s vision of the best fresh shopping experience.
Added 2 mins ago
JE
Production Shift Leader
Johnson Electric
Stratford, ON · Canada - PM Stratford (General)
- Full-time
Lead production activities with clear priorities around safety, quality, delivery, and productivity
Added 2 mins ago
A
Assistant Front Office Manager
AccorHotel
Calgary, AB
- Full-time
…river floating down the Canadian Rockies glacier fed Bow River. Experience the many sides of our beautiful city at Sheraton Suites Calgary Eau…
Added 2 mins ago
A
Golf Leadership Opportunities - Springs/Summer 2027
AccorHotel
Banff, AB
- Contract
Golf Guest Service Assistant Manager - oversees the daily flow of golf operations, ensuring a memorable guest experience through effective leadership, on-course service, and seamless…
Added 2 mins ago
A
Housekeeping Operations Manager
AccorHotel
Jasper, AB
- Full-time
Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge - where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded…
Added 2 mins ago
TC
Retail Customer Service Coordinator Full Time Winners/Homesense- Penticton Mall
TJX Companies
Penticton 1, BC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…

Gallagher

Senior Client Solutions Manager & Broker Placement Specialist

#303 - 8678 Greenall Ave, Burnaby, BC, V5J 3M6, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 9, 2027
Experience: You have a minimum of 3 to 5 years’ Commercial Lines experience; construction experience is an asset.
Posting language: English
Posted: Nov 9, 2026

Original job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

We believe that every candidate brings something special to the table, including you! We currently have an existing vacancy within our organization, so, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

We are currently looking for an Senior Client Solutions Manager & Broker Placement Specialist to join our team in our Burnaby office. You will collaborate with Account Producer(s)/Marketer(s) regarding the client needs and recommend solutions with respect to placement, terms, and conditions. This position requires a positive attitude, strong problem-solving skills, and the ability to prioritize multiple tasks in a highly paced environment.

How you'll make an impact

You will play a key role in supporting several teams with account management responsibilities across a diverse range of accounts.
You aim for maximum retention of the existing book by providing exceptional client service.You will organize and attend internal renewal strategy meetings and aim to work on renewals 90 days prior to expiry.
You will attend external client meetings as required.
You will respond promptly to client emails and telephone calls and document all correspondence appropriately in EPIC.
You will ensure that all client services documents are prepared and in a timely fashion (i.e., Summaries of Insurance, Client Proposals, Invoicing Underwriting Submissions); •
You will maintain monthly expiry lists including following up on project expiries.
You will monitor abeyances for outstanding information.
You will update spreadsheets such as Statement of Values and Contractors Equipment.
You correspond and send documents to clients (using company templates).
You will be the liaison with marketing on placements, renewals, and midterm policy changes.
You will manage the complete brokering process on small mid-size policies within the book.
You will review leases, contract documents, and provide coverage advice to clients.
You will provide bid-costing for clients prior to tender closings and recommend coverage.
You will ensure that all certificate requests are completed correctly and in a timely fashion.
You will review policy documents and/or quotes and identify coverage gaps and cross sell other lines of business when needed.
You will recommend additional coverage to clients (using coverage checklist).
Microsoft Excel is essential, as the role requires the ability to organize and incorporate terms accurately and efficiently.
Other miscellaneous duties and responsibilities as needed.

The Marketing responsibilities in your new role include and are not limited to:

You will play a key role in supporting several teams by managing placement responsibilities across a diverse range of accounts.
You will ensure that all Premium finance contracts are quoted/issued as requested by the Client.
You will follow up with the Producer and work with Clients on accounts receivables.
You will follow corporate policies and procedures.
You will continue to maintain education credits for licensing.
Other miscellaneous duties and special projects as required.
You will be the liaison with Producers and their Account Managers to discuss client needs and make recommendations regarding terms and conditions obtained.
You will assist with developing innovative marketing processes for tough placement risks.
You will provide on-going servicing as required, negotiating mid-term changes with Insurers.
You will follow policies and procedures, including security and quality procedures, as currently set out and as amended from time to time.
You will be current on new products, insurance council regulations, coverage, and market trends by attending seminars and reading relevant written material.
You will follow up with documentation from insurers.
You will function as the primary technical support to staff for policy coverage review and company underwriting information needs.
You will attend Insurer and Industry functions.
Microsoft Excel is essential, as the role requires the ability to organize and incorporate terms accurately and efficiently.
Other miscellaneous duties and responsibilities as needed.

About you

You have a Level 2 Insurance License.
You have a minimum of 3 to 5 years’ Commercial Lines experience; construction experience is an asset.
CAIB, CIP, FCIP or CRM designation would be considered an asset along with university and/or College education.
You are a self-starter, who is highly organized with exceptional attention to detail.
You have excellent verbal and written communication skills.
You have Intermediate computer skills including Microsoft Office Suite and Applied Epic.
You have a friendly professional demeanor with a good sense of business acumen.
You have a natural ability to thrive in a team environment and work well with others.
You are driven to success and can represent our brand and your own cohesively and confidentially.
Excellent organizational Skills
Comfortable multi-tasking and prioritizing tasks without guidance
Punctual with strong attendance history

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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More about this job

Responsibilities

The manager will oversee account management and broker placement, ensuring exceptional client service and accurate policy documentation. They will act as a liaison between producers and insurers to negotiate terms, manage renewals, and provide technical coverage advice.

Requirements

Candidates must hold a Level 2 Insurance License and possess 3 to 5 years of commercial lines experience. Proficiency in Microsoft Office Suite and Applied Epic is required, along with strong organizational and communication skills.

Skills

Account management
Broker placement
Risk assessment
Insurance licensing
Client service
Policy review
Coverage advice
Microsoft Excel
Applied Epic
Problem-solving
Communication skills
Business acumen
Marketing
Underwriting submissions
Contract review

Benefits

Career development opportunities
Ongoing learning

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Brokerage
Commercial Lines
Account Management
Risk Management
Underwriting
Policy Renewal
Applied Epic
Microsoft Excel
Client Relations
Insurance Licensing
Construction Insurance
CAIB
CIP
FCIP
CRM
Contract Review
Marketing
Insurance Regulations
Business Acumen

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