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Added 7 mins ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
A National Account Director who will serve as the primary account relationship manager for commercial sellers. The core focus of this role is (1) to retain our high-value client base to…
Added 7 mins ago
CS
Bilingual Communications and Marketing Coordinator
Conseil scolaire FrancoSud
Calgary, AB
- Full-time
Advise the Executive Director and leadership team on communication strategies, institutional positioning, target audiences, key messaging, and reputational risks.
Added 7 mins ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
You will report directly to the Director (Dr. Emily McDonald), with direction also provided by the Assistant Director (Camille Gagnon).
Added 7 mins ago
TH
Intermediate Financial Analyst
The Hospital for Sick Children
Toronto, ON
- Full-time
…Manager, POS Business Operations, and working closely with the Director, Peri-Operative Services, Strategy, Finance & Administration this role supports physician billing, Ministry of Health…
Added 7 mins ago
TH
Physician Billing Specialist, Peri-Operative Services
The Hospital for Sick Children
Toronto, ON
- Full-time
…radiology. You will work closely with your Manager and the Director, the physicians in Perioperative Services and the professional billing team to ensure accurate billing and timely…
Added 7 mins ago
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Research Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Complete all other relevant tasks as assigned by supervisor and/or director.
Added 22 mins ago
UO
Senior Workday Architect
University of Waterloo
Waterloo, ON
- Full-time
…Financial Management. Working with the Enterprise Systems Associate Director and Manager, functional owners, functional leads, project leaders/managers, and technical specialists, the…
Added 22 mins ago
UO
Scrum Master and Project Manager
University of Waterloo
Waterloo, ON
- Full-time
Reporting to the Assistant Director, the Scrum Master and Project Manager role will fulfill a variety of critical responsibilities to promote the development of high performance teams that…
Added 22 mins ago
EG
Event AV Operations Manager- Fairmont Banff Springs
Encore Global
Banff, AB
- Full-time
Manages floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management, and development. Achieves the overall goals of the…
Added 37 mins ago
T
Directeur·trice, Gestion de produits, Expérience musicale & matériel / Director of Product Management, Music Experience & Hardware
TouchTunes
Montreal, QC
- Full-time
Définir, suivre et présenter les indicateurs clés de performance liés à l'expérience utilisateur et au matériel, notamment le nombre de jukeboxes actifs, les inscriptions, les chansons…
Added 37 mins ago
RC
Advisory Manager - Cyber Strategy
RSM Canada
Toronto, ON
- Full-time
Manage program scope, financial performance, staffing, schedule, quality, risks, issues, dependencies, and change control. Identify delivery threats early and drive corrective action.
Added 53 mins ago
Community Relations Director
Amica Senior Lifestyles
Toronto, ON · GTA, Ontario
Amica embraces pay-for-performance compensation philosophy and offers a competitive total compensation package designed to reward performance.
Added 53 mins ago
Community Relations Director
Amica Senior Lifestyles
Hamilton, ON
Amica embraces pay-for-performance compensation philosophy and offers a competitive total compensation package designed to reward performance.
Added 1 hour ago
LA
Director, Lawyer Services and Payments (24 months)
Legal Aid Ontario
Toronto, ON
- Contract
The Director ensures strong financial controls, payment accuracy, operational efficiency, and service excellence across all functions. This role leads or supports business transformation,…
Added 1 hour ago
FH
Clinical Nurse Specialist (CNS) - Advanced Practice - Cardiac Population
Fraser Health
New Westminster, BC
- Full-time
…designated clinical program as determined/assigned by the Executive Director, Clinical Operations. Provides leadership and focuses on improving client outcomes and quality of care by…
Added 1 hour ago
FH
Manager, Clinical Operations & Program Services
Fraser Health
Surrey, BC
- Full-time
Reporting to assigned Director(s), Clinical Operations, the Manager is accountable for managing and providing clinical and operational leadership to a front-line patient care department or…
Added 1 hour ago
FH
Manager, Access, Care & Transitions
Fraser Health
Surrey, BC
- Temporary
Designs, develops, implements, and evaluates bed allocation management systems in collaboration with the Director, for non-acute bed resources (Long Term Care, Assisted Living, Convalescent…
Added 1 hour ago
FH
Coordinator, Education, Training and Development
Fraser Health
Surrey, BC
- Full-time
…updates training as appropriate. Follows up with Leaders and Director when intended training results are not achieved and further individual staff development is…
Added 1 hour ago
FH
Radiation Safety Officer
Fraser Health
Surrey, BC
- Full-time
Reporting to the Director, Quality & Safety, Medical Imaging, the Nuclear Medicine (NM) Radiation Safety Officer (RSO) leads the Nuclear Medicine Radiation Safety Program for the Fraser…
Added 1 hour ago
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Team Leader, Client Solutions – Prairie Region (Pointe West Branch)
Gallagher
Winnipeg, MB
- Full-time
Reporting to the Director of Client Solutions, the Team Lead, Client Solutions is responsible for the overall management and performance of the Pointe West branch. This role provides…
Added 1 hour ago
BG
Construction Project Manager
Brandt Group of Companies
Zehner
- Full-time
…managing project scope, schedule, budget, quality, safety, and performance in accordance with approved plans, specifications, contractual requirements, and company…
Added 1 hour ago
SH
Area Director
SMB HR Talent Management Inc.
Halifax, NS
- Full-time
Our client is looking for a thoughtful, capable, and people-focused Area Director to join its Halifax team. This is an opportunity to step into a visible leadership role where you will…
Added 1 hour ago
SP
Senior Sales Director - Aerospace and Defence
Solace Power
Mount Pearl, NL
- Full-time
Solace Power Inc. is seeking to hire a Senior Sales Director - Aerospace and Defence.
Added 1 hour ago
JF
Executive Director
Jewish Federation of Ottawa
Ottawa, ON
- Full-time
…continued growth and impact. Tamir is seeking an Executive Director who is deeply connected to Jewish life and whose leadership reflects Jewish values, traditions and a meaningful…
Added 1 hour ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Director, Quality, Patient Safety & Experience, this position collaborates with clinical and corporate leadership to work on initiatives targeting improvements in…

Gallagher

Team Leader, Client Solutions – Prairie Region (Pointe West Branch)

35A - 3965 Portage Avenue, Winnipeg, MB, R3K 2H7, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Oct 27, 2027
Experience: Minimum 5 years operational experience with preference in Personal Lines insurance experience, including Autopac and personal insurance products.
Posting language: English
Posted: Oct 27, 2026

Original job description

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.

We believe that every candidate brings something special to the table, including you! We currently have an existing vacancy within our organization, so, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Reporting to the Director of Client Solutions, the Team Lead, Client Solutions is responsible for the overall management and performance of the Pointe West branch. This role provides leadership to a team of Client Solutions professionals while overseeing day-to-day branch operations, employee development, customer service excellence, and business growth. The Team Leader plays a key role in fostering a high-performing culture, supporting client retention and acquisition, and ensuring operational effectiveness across the branch. This role provides coaching, mentorship, and operational leadership to ensure service standards, performance objectives, and business goals are achieved.

How you'll make an impact

Lead the day-to-day operations of the Point West branch, ensuring service, operational, and financial objectives are met.
Build and maintain a high-performing, client-focused team culture that promotes engagement, accountability, and collaboration.
Lead, coach, and support a team of Client Solutions Managers through employee performance management, development planning, and succession growth.
Oversee workflow, staffing, scheduling, licensing requirements, service delivery, and operational effectiveness.
Monitor branch performance metrics and identify opportunities to enhance operational efficiency and customer experience.
Support achievement of branch growth objectives through client retention, dealership retention, cross-selling, referrals, and new business development.
Build and maintain strong relationships with clients, insurer partners, and key community stakeholders.
Ensure compliance with company policies, procedures, licensing, and service standards.
Act as a technical resource and leader, supporting team members with complex client situations and insurance-related inquiries.

About you

What You'll Bring

You are a collaborative and people-focused leader who enjoys developing talent, driving branch performance, and delivering exceptional client experiences. You lead by example, build strong relationships, and are passionate about creating an environment where employees and clients can thrive.

Required

Minimum 5 years operational experience with preference in Personal Lines insurance experience, including Autopac and personal insurance products.
Demonstrated leadership, coaching, or supervisory experience.
CAIB Level IV (ICM Level 3) and/or CIP designation.
Level 3 Manitoba insurance license and applicable certifications.
Strong communication, relationship-building, and problem-solving skills.
Demonstrated ability to manage competing priorities in a fast-paced environment.

Preferred

Previous branch, office, or team leadership experience.
Post-secondary education in business or a related field.
CIP designation.
Experience with broker management systems and performance metrics.

Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

Competitive compensation
Comprehensive benefits programs designed to support your well-being
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

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More about this job

Responsibilities

The Team Leader is responsible for the overall management and performance of the Pointe West branch, including day-to-day operations and employee development. They provide leadership to a team of professionals to ensure service excellence, client retention, and the achievement of business growth objectives.

Requirements

Candidates must have a minimum of 5 years of operational experience, preferably in personal lines insurance, and hold a Level 3 Manitoba insurance license. A CAIB Level IV or CIP designation is required, along with demonstrated leadership and coaching capabilities.

Skills

Team leadership
Operational management
Insurance
Coaching
Mentorship
Client retention
Business development
Performance management
Relationship building
Problem solving
Communication
Risk management
Autopac
Personal lines insurance

Benefits

Competitive compensation
Career development opportunities
Ongoing learning

Visa sponsorship

Not detected in the job text

Keywords

Team Leader
Client Solutions
Insurance
Personal Lines
Autopac
CAIB
CIP
Branch Operations
Performance Management
Business Development
Client Retention
Risk Management
Broker Management Systems
Leadership
Coaching
Mentorship
Operational Efficiency
Insurance License

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