Claims Adjuster – Auto/Product Liability
- Toronto, ON, Canada
$46,000 to $89,500 USD / year · Full-time
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Job details
- Pay
- $46,000 to $89,500 USD / year
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
l'introduction
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership - and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
We believe that every candidate brings something special to the table, including you! We currently have an existing vacancy within our organization, so, even if you feel that you’re close but not an exact match, we encourage you to apply.
Aperçu
Responsible for the investigation, evaluation, disposition and settlement of all claims. This includes the investigation, determination and evaluation of coverage, liability and damages and the setting of proper reserves.
Comment vous aurez un impact
Skill
Rémunération et avantages sociaux
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership - and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers - people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.
We believe that every candidate brings something special to the table, including you! We currently have an existing vacancy within our organization, so, even if you feel that you’re close but not an exact match, we encourage you to apply.
Aperçu
Responsible for the investigation, evaluation, disposition and settlement of all claims. This includes the investigation, determination and evaluation of coverage, liability and damages and the setting of proper reserves.
Comment vous aurez un impact
- Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim.
- Interacts extensively with various parties involved in the claim process.
- Ability to think critically, solve problems, plan and organize activities, serve clients, negotiate, effectively communicate verbally and in writing and embrace new challenges.
- Handles claims consistent with our clients and corporate policies, procedures and “Best Practices” and also in accordance to any statutory, regulatory and ethics requirements.
- Documents and communicates all claim activity timely and effectively and in a manner which supports the outcome of the claim file.
- Other duties as assigned.
Skill
- Knowledge of accepted industry standards and practices.
- Analytical skills necessary to make decisions and resolve issues inherent in the handling of claims.
- Ability to successfully negotiate the settlement and disposition of auto physical damage and product liability claims including the ability to interpret related documentation.
- Time management skills
- Exceptional telephone communication skills
- Experience in Retail claims environment
- Strong organization skills with attention to detail and accuracy
- Excellent verbal and written communication skills as demonstrated by your ability to convey professionalism
- Strong understanding of Microsoft Office programs, ie: Word, Excel and PowerPoint
- Exceptional customer service skills required
- Minimum one to three years work experience required preferrably in Auto/Product Liability Claims.
- College/University degree or equivalent work experience preferred.
- Ability to work in fast paced environment.
- Experience working in commercial lines claims and retail claims environment would be an asset.
- Fully licensed in all provinces in which claims are being handled or able to be licensed. – Minimum requirement completion of the following CIP courses: C11, C12, C14 and C110
- CIP designation preferred
Rémunération et avantages sociaux
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
More about this job
Responsibilities
Investigate, evaluate, reserve, negotiate, and settle auto physical damage and product liability claims, including assessing coverage, liability, and damages. Coordinate with parties involved in claims, document and communicate claim activity, and handle files in accordance with client and corporate policies, best practices, and applicable legal and ethical requirements.
Requirements
Requires one to three years of work experience, preferably in auto or product liability claims, along with strong analytical, negotiation, communication, organization, and customer service skills. A college or university degree or equivalent experience is preferred; candidates must be licensed in the provinces where they handle claims or be able to obtain licensing, with at least CIP courses C11, C12, C14, and C110 completed.
Skills
- Claims Investigation
- Claims Evaluation
- Coverage Analysis
- Liability Assessment
- Damage Assessment
- Claims Reserving
- Negotiation
- Critical Thinking
- Problem Solving
- Time Management
- Organization
- Verbal Communication
- Written Communication
- Customer Service
- Microsoft Word
- Microsoft Excel
Benefits
- Competitive Compensation
- Career Development Opportunities
- Ongoing Learning
- Collaborative, People-First Culture
- Accessible Leadership
Visa sponsorship
Not detected in the job text
Hiring contact email
anne_baumgartner@gbtpa.com
Categories
- Finance & Accounting
- Legal
- Customer Service & Support
- Retail
Keywords
- Claims Adjuster
- Auto Claims
- Product Liability Claims
- Auto Physical Damage
- Claims Investigation
- Claims Evaluation
- Coverage Determination
- Liability Assessment
- Damage Assessment
- Claims Reserves
- Claims Settlement
- Negotiation
- Commercial Lines Claims
- Retail Claims
- Claims Best Practices
- Regulatory Compliance
- Ethics Requirements
- CIP
- C11
- C12
- C14
- C110
- Microsoft Office
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Customer Service
- Provincial Licensing